L&D's Pivot to Performance: Panel Discussion

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Published Apr 4, 2022, 11:00 PM

This is the last in the L&D’s Pivot to Performance series, recorded on December 15, 2021. OPWL’s Dawn Snyder and Steve Villachica join David James, Guy Wallace, Anne-Marie Burbidge, and Sebastian Tindall. In addition to responding to the questions of previous webinar participants, the panel takes on new questions about their approaches and examples of their work.

 

KEY TAKEAWAYS

  • Single-page businesses model canvases quickly demonstrate the impact of the problem on the business as a whole.
  • You do not need permission to pivot to performance. Don´t tell them it is different, just present it, get buy-in and do it.
  • Start small. Rework something low-risk. Maybe something you are already doing. Prove your change works.
  • Don´t over-promise. This change is going to be an evolution, it won´t be perfect the first time.
  • Get into the numbers. Ask, what works? How do you know it works?
  • Focus your networking efforts on line managers.
  • Capture the value of what you are already doing.
  • Don´t try to educate people about L&D. Stay focused on the solution they are seeking.
  • Saying - this change will be good, but maybe you are not going to like it creates unnecessary barriers.
  • Don´t fall into the trap of helping the person who shouts loudest.
  • Every project needs stakeholders that have the juice to make sure what you produce is implemented.
  • Regularly update your client with what you uncover as the discovery stage progresses.

BEST MOMENTS

'The neat thing about a canvas is that it is a one-page presentation of something complex. '

'It is definitely evolution not revolution, start small.'

'They don´t want perfect, they just want something that makes things better.'

'One person´s bureaucracy is another person´s rigour. '

VALUABLE RESOURCES

The Learning And Development Podcast - https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523 

 

ABOUT THE HOST

David James 

David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning & OD for The Walt Disney Company across Europe, the Middle East & Africa. 

As well as being the Chief Learning Officer at 360Learning, David is a prominent writer and speaker on topics around modern and digital L&D. 

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