The aim of this series is to highlight the important shift that some L&D leaders and practitioners have made in order to more predictably and reliably affect individual and organizational performance, achieving much more as a consequence.
Dr. Villachica has consulted and worked in business, government, and non-profit settings for more than 25 years. He joined the faculty of the Department of Organizational Performance and Workplace Learning in the College of Engineering at Boise State University in 2007.
Prior to joining Boise State, Steve collaborated with colleagues and clients at DLS Group, Inc., to create large-scale performance support systems, e-learning, instructor-led training, job aids, and a host of award-winning performance improvement solutions for pharmaceutical companies, law enforcement agencies, securities companies and regulators, the Intelligence Community, and others. At Boise State, Steve teaches courses in instructional design, needs assessment, and workplace performance improvement.
Dr. Villachica’s research interests focus on identifying and leveraging exemplary performance throughout organizations. His current research efforts investigate aspects of student readiness for the workplace.
'If you want to address resistance, address people´s pain point, don´t try to educate them. '
'Ask what do you want people to be doing in the workplace that they´re not doing now?'
'Know the difference between what an organization says about itself and what it actually does. '
'The first step is to get in there and do the organizational intelligence work. Find out what the lay of the land is. '
The Learning And Development Podcast - https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523
You can follow and contact Steve via:
SUPPORTING RESOURCES: - Addison, R., Haig, C., & Kearny, L. (2009).
Performance architecture: The art and science of improving organizations. Pfeiffer. - Chevalier, R. (2008).
The evolution of a performance analysis job aid. Performance Improvement, 47(10), 9-18. https://doi.org/10.1002/pfi.20034 Gillum, T., & Mortenson, K. (2019).
Performance eating rabbits: What B.O.L.D. people see and do. Outskirts. - Hale, J. (2007).
The Performance Consultant’s Fieldbook: Tools and Techniques for Improving Organizations and People (2nd ed.). Pfeiffer. - Rosenberg, M. J. (2005).
Beyond E-Learning: Approaches and Technologies to Enhance Organizational Knowledge, Learning, and Performance. Pfeiffer. - Rummler, G. A. (2006).
The anatomy of performance. In J. A. Pershing (Ed.), Handbook of human performance technology: Principles, practices, and potential (3rd ed., pp. 986-1007). Pfeiffer. - Silber, K. H., & Kearny, L. (2009).
Organizational intelligence: A guide to understanding the business of your organization for HR, training, and performance consulting. Pfeiffer. - Uday-Riley, M., & Guerra-Lopez, I. (2010).
Process Improvement. In R. Watkins & D. Leigh (Eds.), Handbook of improving performance in the workplace: Selecting and implementing performance interventions (Vol. 2, pp. 418-437). John Wiley & Sons. - Watkins, R., & Kaufman, R. (1996).
An update on relating needs assessment and needs analysis. Performance & Instruction, 35(10), 10-13. https://doi.org/10.1002/pfi.4170351005
ABOUT THE HOST
David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning & OD for The Walt Disney Company across Europe, the Middle East & Africa.
As well as being the Chief Learning Officer at 360Learning, David is a prominent writer and speaker on topics around modern and digital L&D.