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L&D Global Sentiment Survey 2024 Findings with Donald H Taylor

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Since 2014, the L&D Global Sentiment Survey has been a barometer of what’s hot and what’s not in the Learning & Development profession, guiding people development professionals towards the trends that their peers are most concerned about. In this episode, Donald H Taylor takes a deep dive into the recently published report and explores in conversation what we should all be taking note of.


  • Because it is self-selecting most of the people who fill out the survey are innovators.
  • It looks at what is hot in L&D, what is likely to take hold and what is likely to fall by the wayside.
  • This year AI dominated, but many are overwhelmed and unsure how to use it.
  • AI is good at content, which frees up time for L&D to do more in other areas. 
  • Yet, there is likely to be a backlash against AI-generated content because initially, people will be awful at using it.
  • Lots of people are missing the fact that AI can play a role in coaching and mentoring.
  • Collaborative and social learning have slipped down the list.
  • There are geographical differences, what they are and why they exist is discussed.


'There's somewhere between the wisdom of the crowd and the derangement of the mob.'

'Personalization is one of the obvious and very valuable implementation points for AI.'

'The top four for 2024 … are all things which are fuelled by good use of data.'


Donald H Taylor Bio

A recognised commentator and thinker in the fields of workplace learning and supporting technologies, Donald is committed to helping develop the learning and development profession. 

He has chaired the Learning Technologies Conference in London since 2000 and writes and speaks worldwide about Learning and Development (L&D).

His annual L&D Global Sentiment Survey started in 2014, provides a unique perspective on L&D trends from over 100 countries. He chairs the Workforce Development board for VC firm Emerge Education, and invests in, and advises, several EdTech start-ups.

From 2010 to 2021, he chaired the Learning and Performance Institute. He is the author of Learning Technologies in the Workplace, a graduate of Oxford University and in 2016 was awarded an honorary doctorate by Middlesex University in recognition of his work developing the L&D profession.

You can follow and contact Donald via:


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L&D Global Sentiment Survey 2024: 



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David James 

David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning & OD for The Walt Disney Company across Europe, the Middle East & Africa. 

As well as being the Chief Learning Officer at 360Learning, David is a prominent writer and speaker on topics around modern and digital L&D. 


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