Curation is a term that has been used in L&D for a number of years but its actual purpose often seems to be diluted down to ‘making more content’. As discussed in this episode, curation is a useful skill to have in the L&D kitbag to draw on expertise and know-how that resides elsewhere, repurposed as solutions to real problems. Thank you to Shona Hodgson for suggesting this topic.

KEY TAKEAWAYS
Curation in L&D is about finding content, shaping it and helping everyone to apply it to their roles.
When looking for content to curate, don´t forget internal sources.
Before looking for content be crystal clear about what you are trying to achieve.
Being clear on the problem you are trying to solve makes it far easier to recognise relevant content when you find it and to quickly adapt it.
Ask yourself what experience you want people to have and what that engagement piece will be.
You don´t need any special tech to be able to do curation successfully.
When you curate something you still need to build in support tools and resources.

BEST MOMENTS

'We don´t have to create everything from scratch'

'When you are laser-focused on solving real problems, then often the solution stares you in the face'

'I think am I adding value beyond that piece of content. '

VALUABLE RESOURCES

The Learning And Development Podcast - https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523 

EPISODE RESOURCES

You can follow and connect with Mike via:

Twitter: @MikeShawLD

LinkedIn: https://www.linkedin.com/in/mikeshawld/

Podcast: https://soundcloud.com/user-377679232

Ready, Set, Curate: 8 Learning Experts Tell You How Ben Betts https://www.amazon.co.uk/Ready-Set-Curate-Learning-Experts/dp/156286940X

 

ABOUT THE GUEST

Mike Shaw Bio

Mike Shaw is Global Learning & Organisational Development Manager at Emerald Works and an experienced leader in the field of People Development, having led teams at Mitie and Hereward College. Mike is an active member of the L&D community and co-host of the Burnham & Shaw Chat podcast series with Rachel Burnham. 

ABOUT THE HOST

David James 

David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning & OD for The Walt Disney Company across Europe, the Middle East & Africa. 

As well as being the Chief Learning Strategist at Looop, David is a prominent writer and speaker on topics around modern and digital L&D as well as an active member of the CIPD L&D Advisory Board. 

CONTACT METHOD 
Twitter:  https://twitter.com/davidinlearning/
LinkedIn: https://www.linkedin.com/in/davidjameslinkedin/ 
Website: https://www.looop.co/

Curation is a term that has been used in L&amp;D for a number of years but its actual purpose often seems to be diluted down to &lsquo;making more content&rsquo;. As discussed in this episode, curation is a useful skill to have in the L&amp;D kitbag to draw on expertise and know-how that resides elsewhere, repurposed as solutions to real problems. Thank you to Shona Hodgson for suggesting this topic.
KEY TAKEAWAYS
<ul>
<li aria-level="1">Curation in L&amp;D is about finding content, shaping it and helping everyone to apply it to their roles.</li>
<li aria-level="1">When looking for content to curate, don&acute;t forget internal sources.</li>
<li aria-level="1">Before looking for content be crystal clear about what you are trying to achieve.</li>
<li aria-level="1">Being clear on the problem you are trying to solve makes it far easier to recognise relevant content when you find it and to quickly adapt it.</li>
<li aria-level="1">Ask yourself what experience you want people to have and what that engagement piece will be.</li>
<li aria-level="1">You don&acute;t need any special tech to be able to do curation successfully.</li>
<li aria-level="1">When you curate something you still need to build in support tools and resources.</li>
</ul>
BEST MOMENTS
'We don&acute;t have to create everything from scratch'
'When you are laser-focused on solving real problems, then often the solution stares you in the face'
'I think am I adding value beyond that piece of content. '
VALUABLE RESOURCES
The Learning And Development Podcast - <a href="https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523">https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523</a>&nbsp;
EPISODE RESOURCES
You can follow and connect with Mike via:
Twitter: @MikeShawLD
LinkedIn: https://www.linkedin.com/in/mikeshawld/
Podcast: https://soundcloud.com/user-377679232
Ready, Set, Curate: 8 Learning Experts Tell You How Ben Betts https://www.amazon.co.uk/Ready-Set-Curate-Learning-Experts/dp/156286940X
&nbsp;
ABOUT THE GUEST
Mike Shaw Bio
Mike Shaw is Global Learning &amp; Organisational Development Manager at Emerald Works and an experienced leader in the field of People Development, having led teams at Mitie and Hereward College. Mike is an active member of the L&amp;D community and co-host of the Burnham &amp; Shaw Chat podcast series with Rachel Burnham.&nbsp;
ABOUT THE HOST
David James&nbsp;
David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning &amp; OD for The Walt Disney Company across Europe, the Middle East &amp; Africa.&nbsp;
As well as being the Chief Learning Strategist at Looop, David is a prominent writer and speaker on topics around modern and digital L&amp;D as well as an active member of the CIPD L&amp;D Advisory Board.&nbsp;
CONTACT METHOD&nbsp;
<ul>
<li aria-level="1">Twitter:  https://twitter.com/davidinlearning/</li>
<li aria-level="1">LinkedIn: https://www.linkedin.com/in/davidjameslinkedin/&nbsp;</li>
<li aria-level="1">Website: https://www.looop.co/</li>
</ul>

This is a fortnightly topical podcast show for L&D professionals hosted by David James and presented by 360Learning.

In each episode David James discusses and debates topics affecting the profession alongside expert guests.  David is a Learning & Talent leader of 25 years, most notably as Director of Talent, Learning & OD for The Walt Disney Company across Europe, the Middle East & Africa. As well as being the Chief Learning Officer at 360Learning, David is a prominent writer and speaker on topics around modern and digital L&D. LinkedIn: https://www.linkedin.com/in/davidjameslinkedin/ Website: https://www.360learning.com/

This is a fortnightly topical podcast show for L&amp;D professionals hosted by David James and presented by <a href="https://360learning.com/">360Learning</a>.
In each episode David James discusses and debates topics affecting the profession alongside expert guests.  David is a Learning &amp; Talent leader of 25 years, most notably as Director of Talent, Learning &amp; OD for The Walt Disney Company across Europe, the Middle East &amp; Africa. As well as being the Chief Learning Officer at 360Learning, David is a prominent writer and speaker on topics around modern and digital L&amp;D. LinkedIn: https://www.linkedin.com/in/davidjameslinkedin/ Website: https://www.360learning.com/

The Learning & Development Podcast

Curation in L&D With Mike Shaw

The Talent Fueled Enterprise seeks to provide insight into key disruptors driving an imperative for talent in organizations. The book also provides a fresh perspective on how leaders should consider navigating the evolving landscape of talent management. It challenges the conventional framework for talent management, urging leaders to reimagine how they perceive, nurture, and leverage the people within their organizations.  In this episode, we unpack what this means for organisations, their Talent teams and the workforce.

KEY TAKEAWAYS


A talent-fuelled enterprise provides a skills deal that works for employees as well as the organization.


Talented employees are no longer willing to only serve the business they want to develop skills that also progress their careers.


If you don´t give people the chance to learn they will go elsewhere.


A talent-fuelled enterprise values and cultivates the entire organization.


Identify what makes performance sustainable, adaptable and scalable.


Hire for agility, people who learn and adapt.


Ongoing transformation has to be part of a company´s DNA.


L&D has to start setting the agenda.


Developing the workforce of tomorrow is an essential investment.


L&D needs to develop itself to be able to deliver a talent-fuelled workforce. Mike explains how in the episode.

BEST MOMENTS

“The talent-fuelled enterprise is one that's …. going to cultivate, and it's going to celebrate that wealth of talent, that already exists in the organization .”

“Skills are the currency of the organization …  it's also the currency of the people themselves.”

“Talent is something that we need to rethink.”

“It's really about our ability as professionals to be a good business partner and to be curious and to go and study.”

Mike Ohata Bio

Mike Ohata is the author of the book The Talent Fuelled Enterprise and has a career-long history of transforming Big Four and Fortune 15 organizations through talent frameworks, comprehensive people development, and workforce solutions.  During his 26-year executive career, Mike strategically navigated Microsoft Corporation and KPMG through disruption and challenges, honoured with the LearningElite Gold Award for pioneering exemplary learning and development strategies at KPMG. 

The Talent-Fuelled Enterprise was written for leaders who aspire to build a culture that truly embraces continuous learning and a workplace that is based on trust and collaboration. 

You can follow and connect with Mike via:

LinkedIn: https://www.linkedin.com/in/mikeohata/

The Talent Fuelled Enterprise book (discount code for listeners: DJPODCAST30):   https://a.co/d/c2Ppn3N

VALUABLE RESOURCES

The Learning And Development Podcast - https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523

L&D Master Class Series: https://360learning.com/blog/l-and-d-masterclass-home/

ABOUT THE HOST

David James 

David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning & OD for The Walt Disney Company across Europe, the Middle East & Africa. 

As well as being the Chief Learning Officer at 360Learning, David is a prominent writer and speaker on topics around modern and digital L&D. 

CONTACT METHOD 


Twitter:  https://twitter.com/davidinlearning/


LinkedIn: https://www.linkedin.com/in/davidjameslinkedin/


L&D Collective: https://360learning.com/the-l-and-d-collective/


Blog: https://360learning.com/blog/


L&D Master Class Series: https://360learning.com/blog/l-and-d-masterclass-home/

The Talent Fueled Enterprise seeks to provide insight into key disruptors driving an imperative for talent in organizations. The book also provides a fresh perspective on how leaders should consider navigating the evolving landscape of talent management. It challenges the conventional framework for talent management, urging leaders to reimagine how they perceive, nurture, and leverage the people within their organizations.  In this episode, we unpack what this means for organisations, their Talent teams and the workforce.
KEY TAKEAWAYS
<ul>
<li dir="ltr" aria-level="1">
A talent-fuelled enterprise provides a skills deal that works for employees as well as the organization.
</li>
<li dir="ltr" aria-level="1">
Talented employees are no longer willing to only serve the business they want to develop skills that also progress their careers.
</li>
<li dir="ltr" aria-level="1">
If you don´t give people the chance to learn they will go elsewhere.
</li>
<li dir="ltr" aria-level="1">
A talent-fuelled enterprise values and cultivates the entire organization.
</li>
<li dir="ltr" aria-level="1">
Identify what makes performance sustainable, adaptable and scalable.
</li>
<li dir="ltr" aria-level="1">
Hire for agility, people who learn and adapt.
</li>
<li dir="ltr" aria-level="1">
Ongoing transformation has to be part of a company´s DNA.
</li>
<li dir="ltr" aria-level="1">
L&amp;D has to start setting the agenda.
</li>
<li dir="ltr" aria-level="1">
Developing the workforce of tomorrow is an essential investment.
</li>
<li dir="ltr" aria-level="1">
L&amp;D needs to develop itself to be able to deliver a talent-fuelled workforce. Mike explains how in the episode.
</li>
</ul>
BEST MOMENTS
“The talent-fuelled enterprise is one that's …. going to cultivate, and it's going to celebrate that wealth of talent, that already exists in the organization .”
“Skills are the currency of the organization …  it's also the currency of the people themselves.”
“Talent is something that we need to rethink.”
“It's really about our ability as professionals to be a good business partner and to be curious and to go and study.”
Mike Ohata Bio
Mike Ohata is the author of the book The Talent Fuelled Enterprise and has a career-long history of transforming Big Four and Fortune 15 organizations through talent frameworks, comprehensive people development, and workforce solutions.  During his 26-year executive career, Mike strategically navigated Microsoft Corporation and KPMG through disruption and challenges, honoured with the LearningElite Gold Award for pioneering exemplary learning and development strategies at KPMG. 
The Talent-Fuelled Enterprise was written for leaders who aspire to build a culture that truly embraces continuous learning and a workplace that is based on trust and collaboration. 
You can follow and connect with Mike via:
LinkedIn: https://www.linkedin.com/in/mikeohata/
The Talent Fuelled Enterprise book (discount code for listeners: DJPODCAST30):   <a href="https://a.co/d/c2Ppn3N" data-saferedirecturl="https://www.google.com/url?q=https://a.co/d/c2Ppn3N&amp;source=gmail&amp;ust=1733300917710000&amp;usg=AOvVaw1QLkxhJHyyaL069N6vTPYs">https://a.co/d/c2Ppn3N</a>
VALUABLE RESOURCES
The Learning And Development Podcast - <a href="https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523">https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523</a>
L&amp;D Master Class Series: <a href="https://360learning.com/blog/l-and-d-masterclass-home/">https://360learning.com/blog/l-and-d-masterclass-home/</a>
ABOUT THE HOST
David James 
David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning &amp; OD for The Walt Disney Company across Europe, the Middle East &amp; Africa. 
As well as being the Chief Learning Officer at 360Learning, David is a prominent writer and speaker on topics around modern and digital L&amp;D. 
CONTACT METHOD 
<ul>
<li dir="ltr" aria-level="1">
Twitter:  <a href="https://twitter.com/davidinlearning/">https://twitter.com/davidinlearning/</a>
</li>
<li dir="ltr" aria-level="1">
LinkedIn: <a href="https://www.linkedin.com/in/davidjameslinkedin/">https://www.linkedin.com/in/davidjameslinkedin/</a> 
</li>
<li dir="ltr" aria-level="1">
L&amp;D Collective: <a href="https://360learning.com/the-l-and-d-collective/">https://360learning.com/the-l-and-d-collective/</a>
</li>
<li dir="ltr" aria-level="1">
Blog: <a href="https://360learning.com/blog/">https://360learning.com/blog/</a>
</li>
<li dir="ltr" aria-level="1">
L&amp;D Master Class Series: <a href="https://360learning.com/blog/l-and-d-masterclass-home/">https://360learning.com/blog/l-and-d-masterclass-home/</a>
</li>
</ul>

The Talent-Fueled Enterprise With Mike Ohata

Many of us fall into L&D - and some of us make sacrifices in order to do so. At a time when many of us have faced layoffs and unexpected setbacks, we wanted to spotlight career journeys that had tough times and what our guests did to overcome these. In this episode, I’m speaking with Jennifer Sutherland, Global Leader of Culture, Learning & Development at Trustwave, about her incredible career and the lessons we can all learn from her.

KEY TAKEAWAYS


Very few people follow a linear path into L&D. This is good because they bring varied business skills to the role.


If you do not have any training or L&D experience to put on your resume seek it out. Jennifer shares several ways to do that.


Be authentic, especially during presentations, and develop your own style.


Listen to feedback but recognise who the outliers are and factor that in before deciding whether to pivot.


Take your time when switching roles. Lots of L&D professionals inadvertently end up in a role that is not a good fit for them.


Use other L&D professionals as a sounding board and help each other.


Understand how humans learn and stay up to date with the research.


Stay curious and stay up to date with the tech.


Build good relationships with all stakeholders and network.

BEST MOMENTS

“You created the opportunity that helped you gather the experience that you needed to be taken seriously by those L&D hiring managers.”

“Words matter … how you fill in the silence is so critical.”

“Frankly, that role was not the right fit for me.”

“The career path that I'm on looks bananas, but gave  me all these skills, resources, knowledge, community and networks.”

“Create your own sandwich of tech to create what you need.”

“The world limits you already. Don't be the one that limits yourself.”



Jennifer Sutherland Bio

Jennifer is the Global Leader of Culture, Learning & Development at Trustwave, where she is responsible for driving employee engagement and developing enriching learning experiences. Her team focuses on initiatives such as change management and sales enablement, essential for a dynamic global workforce across EMEA, APAC, and North America.

Concurrently, as an Adjunct Professor at Davenport University, Jennifer leverages her expertise to educate the next generation in HR and Learning & Development. 

You can follow and connect with Jennifer via:

LinkedIn: https://www.linkedin.com/in/jennifernsutherland

Website: https://sutherlandtalentsolutions.com

The Nonlinear Training Career article - https://trainingindustry.com/magazine/spring-2024/the-nonlinear-training-career

https://www.toastmasters.org



VALUABLE RESOURCES

The Learning And Development Podcast - https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523

L&D Master Class Series: https://360learning.com/blog/l-and-d-masterclass-home

ABOUT THE HOST

David James 

David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning & OD for The Walt Disney Company across Europe, the Middle East & Africa. 

As well as being the Chief Learning Officer at 360Learning, David is a prominent writer and speaker on topics around modern and digital L&D. 

CONTACT METHOD 


Twitter:  https://twitter.com/davidinlearning


LinkedIn: https://www.linkedin.com/in/davidjameslinkedin


L&D Collective: https://360learning.com/the-l-and-d-collective


Blog: https://360learning.com/blog


L&D Master Class Series: https://360learning.com/blog/l-and-d-masterclass-home

Many of us fall into L&amp;D - and some of us make sacrifices in order to do so. At a time when many of us have faced layoffs and unexpected setbacks, we wanted to spotlight career journeys that had tough times and what our guests did to overcome these. In this episode, I’m speaking with Jennifer Sutherland, Global Leader of Culture, Learning &amp; Development at Trustwave, about her incredible career and the lessons we can all learn from her.
KEY TAKEAWAYS
<ul>
<li dir="ltr" aria-level="1">
Very few people follow a linear path into L&amp;D. This is good because they bring varied business skills to the role.
</li>
<li dir="ltr" aria-level="1">
If you do not have any training or L&amp;D experience to put on your resume seek it out. Jennifer shares several ways to do that.
</li>
<li dir="ltr" aria-level="1">
Be authentic, especially during presentations, and develop your own style.
</li>
<li dir="ltr" aria-level="1">
Listen to feedback but recognise who the outliers are and factor that in before deciding whether to pivot.
</li>
<li dir="ltr" aria-level="1">
Take your time when switching roles. Lots of L&amp;D professionals inadvertently end up in a role that is not a good fit for them.
</li>
<li dir="ltr" aria-level="1">
Use other L&amp;D professionals as a sounding board and help each other.
</li>
<li dir="ltr" aria-level="1">
Understand how humans learn and stay up to date with the research.
</li>
<li dir="ltr" aria-level="1">
Stay curious and stay up to date with the tech.
</li>
<li dir="ltr" aria-level="1">
Build good relationships with all stakeholders and network.
</li>
</ul>
BEST MOMENTS
“You created the opportunity that helped you gather the experience that you needed to be taken seriously by those L&amp;D hiring managers.”
“Words matter … how you fill in the silence is so critical.”
“Frankly, that role was not the right fit for me.”
“The career path that I'm on looks bananas, but gave  me all these skills, resources, knowledge, community and networks.”
“Create your own sandwich of tech to create what you need.”
“The world limits you already. Don't be the one that limits yourself.”
 
Jennifer Sutherland Bio
Jennifer is the Global Leader of Culture, Learning &amp; Development at Trustwave, where she is responsible for driving employee engagement and developing enriching learning experiences. Her team focuses on initiatives such as change management and sales enablement, essential for a dynamic global workforce across EMEA, APAC, and North America.
Concurrently, as an Adjunct Professor at Davenport University, Jennifer leverages her expertise to educate the next generation in HR and Learning &amp; Development. 
You can follow and connect with Jennifer via:
LinkedIn: <a href="https://www.linkedin.com/in/jennifernsutherland">https://www.linkedin.com/in/jennifernsutherland</a>
Website: <a href="https://sutherlandtalentsolutions.com">https://sutherlandtalentsolutions.com</a>
The Nonlinear Training Career article - <a href="https://trainingindustry.com/magazine/spring-2024/the-nonlinear-training-career">https://trainingindustry.com/magazine/spring-2024/the-nonlinear-training-career</a>
<a href="https://www.toastmasters.org">https://www.toastmasters.org</a>
 
VALUABLE RESOURCES
The Learning And Development Podcast - <a href="https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523">https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523</a>
L&amp;D Master Class Series: https://360learning.com/blog/l-and-d-masterclass-home
ABOUT THE HOST
David James 
David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning &amp; OD for The Walt Disney Company across Europe, the Middle East &amp; Africa. 
As well as being the Chief Learning Officer at 360Learning, David is a prominent writer and speaker on topics around modern and digital L&amp;D. 
CONTACT METHOD 
<ul>
<li dir="ltr" aria-level="1">
Twitter: <a href="https://twitter.com/davidinlearning"> https://twitter.com/davidinlearning</a>
</li>
<li dir="ltr" aria-level="1">
LinkedIn: <a href="https://www.linkedin.com/in/davidjameslinkedin">https://www.linkedin.com/in/davidjameslinkedin</a>
</li>
<li dir="ltr" aria-level="1">
L&amp;D Collective: <a href="https://360learning.com/the-l-and-d-collective">https://360learning.com/the-l-and-d-collective</a>
</li>
<li dir="ltr" aria-level="1">
Blog: <a href="https://360learning.com/blog">https://360learning.com/blog</a>
</li>
<li dir="ltr" aria-level="1">
L&amp;D Master Class Series: <a href="https://360learning.com/blog/l-and-d-masterclass-home">https://360learning.com/blog/l-and-d-masterclass-home</a>
</li>
</ul>

Non-Linear Careers in L&D with Jennifer Sutherland

L&D can sometimes fail to make sense to even the most seasoned L&D leader but what about our colleagues in other departments? What do they make of our products and approaches? What do they make of our inability to equate our spend and effort to ROI? Well Ajay Pangarkar can tell us. His frustrations with L&D had him lean in from his Accounting background and tell us. But not just by heckling. But by giving us advice. In this episode, Ajay will tell us how we’re perceived and what we can do to better measure the impact of what we do.

KEY TAKEAWAYS


Using business terminology, you are not 100% familiar with undermines your credibility.


Knowledge is now genuinely driving businesses, so L&D is seen as far more important.


Focus on the end result.


Use the Kaizen approach – keep asking why.


Become a listener, get into people´s heads and skill them up in a non-intrusive way.


Data analytics is essential to L&D.


Work with your financial team to deliver your business case.

BEST MOMENTS

“With all respect and love for Learning and Development, they  are the nerds in the schoolyard trying to fit in with the cool kids.”

“Nobody in the organization cares about learning. They care about the doing.”

“We are in the golden age of L&D.”

“I always say they cut their budget because you didn't deliver value.”

Ajay Pangarkar Bio

Ajay is the author of four books, with the most recent titled, “Learning Metrics: How to Measure the Impact of Organizational Learning" (Kogan Page). He’s an award-winning author receiving multiple prestigious TrainingIndustry Readership and Editors’ Award, eLearning Magazine’s Learning Champion, and the World Training Development Congress named Ajay their “Distinguished Trainer”. He is a broadcast media commentator addressing workplace performance issues and contributor to leading international publications.

Ajay is also a Fellow of the Chartered Professional Accountants (FCPA, FCMA), Certified Training and Development Professional (CTDP), and a world-renowned workplace performance authority on integrating employee performance strategies within operational environments. 

On top of all this, he is a professor at the Sprott School of Business (Carleton University) and Smith School of Business (Queens University) as well as being actively involved with workplace learning working closely with LinkedIn Learning.

You can follow and connect with Ajay via:

Twitter: @bizlearningdude

LinkedIn: https://www.linkedin.com/in/ajaypangarkar/

Book: https://www.koganpage.com/hr-learning-development/learning-metrics-9781398615366

VALUABLE RESOURCES

The Learning And Development Podcast - https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523

L&D Master Class Series: https://360learning.com/blog/l-and-d-masterclass-home/

ABOUT THE HOST

David James 

David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning & OD for The Walt Disney Company across Europe, the Middle East & Africa. 

As well as being the Chief Learning Officer at 360Learning, David is a prominent writer and speaker on topics around modern and digital L&D. 

CONTACT METHOD 


Twitter:  https://twitter.com/davidinlearning/


LinkedIn: https://www.linkedin.com/in/davidjameslinkedin/


L&D Collective: https://360learning.com/the-l-and-d-collective/


Blog: https://360learning.com/blog/


L&D Master Class Series: https://360learning.com/blog/l-and-d-masterclass-home/

L&amp;D can sometimes fail to make sense to even the most seasoned L&amp;D leader but what about our colleagues in other departments? What do they make of our products and approaches? What do they make of our inability to equate our spend and effort to ROI? Well Ajay Pangarkar can tell us. His frustrations with L&amp;D had him lean in from his Accounting background and tell us. But not just by heckling. But by giving us advice. In this episode, Ajay will tell us how we’re perceived and what we can do to better measure the impact of what we do.
KEY TAKEAWAYS
<ul>
<li dir="ltr" aria-level="1">
Using business terminology, you are not 100% familiar with undermines your credibility.
</li>
<li dir="ltr" aria-level="1">
Knowledge is now genuinely driving businesses, so L&amp;D is seen as far more important.
</li>
<li dir="ltr" aria-level="1">
Focus on the end result.
</li>
<li dir="ltr" aria-level="1">
Use the Kaizen approach – keep asking why.
</li>
<li dir="ltr" aria-level="1">
Become a listener, get into people´s heads and skill them up in a non-intrusive way.
</li>
<li dir="ltr" aria-level="1">
Data analytics is essential to L&amp;D.
</li>
<li dir="ltr" aria-level="1">
Work with your financial team to deliver your business case.
</li>
</ul>
BEST MOMENTS
“With all respect and love for Learning and Development, they  are the nerds in the schoolyard trying to fit in with the cool kids.”
“Nobody in the organization cares about learning. They care about the doing.”
“We are in the golden age of L&amp;D.”
“I always say they cut their budget because you didn't deliver value.”
Ajay Pangarkar Bio
Ajay is the author of four books, with the most recent titled, “Learning Metrics: How to Measure the Impact of Organizational Learning" (Kogan Page). He’s an award-winning author receiving multiple prestigious TrainingIndustry Readership and Editors’ Award, eLearning Magazine’s Learning Champion, and the World Training Development Congress named Ajay their “Distinguished Trainer”. He is a broadcast media commentator addressing workplace performance issues and contributor to leading international publications.
Ajay is also a Fellow of the Chartered Professional Accountants (FCPA, FCMA), Certified Training and Development Professional (CTDP), and a world-renowned workplace performance authority on integrating employee performance strategies within operational environments. 
On top of all this, he is a professor at the Sprott School of Business (Carleton University) and Smith School of Business (Queens University) as well as being actively involved with workplace learning working closely with LinkedIn Learning.
You can follow and connect with Ajay via:
Twitter: @bizlearningdude
LinkedIn: https://www.linkedin.com/in/ajaypangarkar/
Book: <a href="https://www.koganpage.com/hr-learning-development/learning-metrics-9781398615366">https://www.koganpage.com/hr-learning-development/learning-metrics-9781398615366</a>
VALUABLE RESOURCES
The Learning And Development Podcast - <a href="https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523">https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523</a>
L&amp;D Master Class Series: <a href="https://360learning.com/blog/l-and-d-masterclass-home/">https://360learning.com/blog/l-and-d-masterclass-home/</a>
ABOUT THE HOST
David James 
David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning &amp; OD for The Walt Disney Company across Europe, the Middle East &amp; Africa. 
As well as being the Chief Learning Officer at 360Learning, David is a prominent writer and speaker on topics around modern and digital L&amp;D. 
CONTACT METHOD 
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Twitter:  <a href="https://twitter.com/davidinlearning/">https://twitter.com/davidinlearning/</a>
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LinkedIn: <a href="https://www.linkedin.com/in/davidjameslinkedin/">https://www.linkedin.com/in/davidjameslinkedin/</a> 
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L&amp;D Collective: <a href="https://360learning.com/the-l-and-d-collective/">https://360learning.com/the-l-and-d-collective/</a>
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Blog: <a href="https://360learning.com/blog/">https://360learning.com/blog/</a>
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L&amp;D Master Class Series: <a href="https://360learning.com/blog/l-and-d-masterclass-home/">https://360learning.com/blog/l-and-d-masterclass-home/</a>
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