AI in L&D With Donald Clark

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Published Jun 13, 2022, 11:00 PM

AI sells platforms. But what are we buying? Too often it’s just recommendations for off-the-shelf content. But AI is about so much more and its potential in helping us achieve the aims of L&D is huge. In this episode, we explore the potential of AI in L&D, burst some of the myths around it and challenge the profession to expect more, much more from it.



  • AI has huge implications for all aspects of our lives, including L&D.
  • It is already a surprisingly big part of our life. If you use Google, you are using AI.
  • AI needs a clearly defined task, a precision task.
  • AI only knows its task. Donald provides a memorable example of this in the podcast.
  • Universities are already using adaptive learning tech to recognise bottlenecks in the learning process and find solutions.
  • It also can create some of the training content e.g summarising text and generating illustrative images.
  • People learn incidentally, on the fly, AI can help them to find and access the information they need as they need it.
  • With AI you have to remember the garbage in garbage out principle. The outcome is only good if the instructions provided are sound.
  • AI is a tool L&D can use not a replacement for L&D.


'It looks like AI is a form of technology that is heading in a direction which transcends our abilities. Certainly, our brains and cognition. '

'AI is good at precision tasks.'

'the world is changing around the professional learning world of education and L&D, we have to move towards that world.'

'We have new software that can personalise learning.'


The Learning And Development Podcast - 

L&D Masterclass Series:



You can follow and contact Donald via:



Twitter: @DonaldClark

AI For Learning Book:

Learning Experience Design Book:


Great Minds In Learning Podcast:




Donald Clark Bio


Donald Clark is an EdTech Entrepreneur, CEO, Professor, Researcher, Blogger and Speaker. He was CEO and one of the original founders of Epic Group plc, which established itself as the leading company in the UK online learning market, floated on the Stock Market in 1996 and sold in 2005. As well as being the CEO of Wildfire, an AI-driven learning company, he also invests in and advises Learning technology and EdTech companies. Donald is an award-winning speaker at national and international conferences, author of the books ‘AI for Learning’ and ‘Learning Experience Design’ and co-host of the podcast ‘Great Minds on Learning)



David James 

David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning & OD for The Walt Disney Company across Europe, the Middle East & Africa. 

As well as being the Chief Learning Officer at 360Learning, David is a prominent writer and speaker on topics around modern and digital L&D. 


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