A former high-end server calls into the show to give his perspective on customer service, how "tone matters" and how petty things can get. He even tells Lawrence "you are absolutely in the right"

The Lawrence Jones Show is live every Saturday from 12pm - 3pm ET, only on The Blaze Radio Network.
www.theblaze.com/radio
Facebook: Lawrence Jones III
Twitter: @LawrenceBJones3

A former high-end server calls into the show to give his perspective on customer service, how "tone matters" and how petty things can get. He even tells Lawrence "you are absolutely in the right"
The Lawrence Jones Show is live every Saturday from 12pm - 3pm ET, only on The Blaze Radio Network. www.theblaze.com/radio Facebook: Lawrence Jones III Twitter: @LawrenceBJones3

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