Unlock your business’ maximum potential with the BEST systems and processes!

In this episode of The Kim Barrett Show, we’re talking about the importance of efficient operational management in the digital agency world.

Founder of ScaleTime and business operations expert, Juliana Marulanda, joins us today to talk about how entrepreneurs can develop the right systems to scale their business. We discuss measuring team performance, client and project management, common challenges business owners face, and more!

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See you in the episode! 

What we discussed in this episode:

• Introduction [00:00] 
• What got Juliana Marulanda into business operations [01:53]
• Business “solutions” that are actually NOT solutions [06:14]
• Implementing a project management software [08:40]
• Steps to effective change management [10:44]
• Setting up your scope of work [15:36]
• Why foresight in business operations is essential [18:35]
• Where do agencies plateau? [22:51]
• Connect with Juliana Marulanda [24:44]

About Our Guest: 

Juliana Marulanda is an expert on business operations, speaker, and the founder and CEO of ScaleTime. With over 13 years of experience across Wall Street, the non-profit sector, technology startups, and family-owned businesses, she now helps service-based businesses. For the past 3 years, ScaleTime has implemented custom processes and systems for on-boarding clients and team members, deal flow, and streamlining day-to-day operations, resulting in consistent rapid revenue growth and reclaimed time for their clients. 

Juliana studied at the London School of Economics and received a BS in Economics from Trinity College, where she graduated with honors and was the recipient of the prestigious Pi Gamma Mu award.

Resource Links:

• Connect with Juliana Marulanda (https://www.instagram.com/julianamarula/)
• ScaleTime (https://scaletime.co/)
• Your Social Voice Website (https://www.yoursocialvoice.com.au/)
• Become the Mogul of your industry (https://www.mogulcall.com)
• Join our Mogul Mastermind (https://www.mogulmastermind.com.au/)

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