Complaints against credit providers are on the rise, with the National Financial Ombud Scheme receiving more than 3,000 complaints in 2025 and ruling in favour of consumers 62% of the time. Common issues include prescribed debt, fraud, unfair blacklisting and questionable credit practices. Kwanda Vabaza, Manager of Adjudication at the NFO's Banking and Credit Division, explains what's driving the surge in complaints and what consumers can do when their rights are infringed.

Presenter John Maytham is an actor and author-turned-talk radio veteran and seasoned journalist. His show serves a round-up of local and international news coupled with the latest in business, sport, traffic and weather. The host’s eclectic interests mean the program often surprises the audience with intriguing book reviews and inspiring interviews profiling artists. 

A daily highlight is Rapid Fire, just after 5:30pm. CapeTalk fans call in, to stump the presenter with their general knowledge questions. Another firm favourite is the humorous Thursday crossing with award-winning journalist Rebecca Davis, called “Plan B”. 

Thank you for listening to a podcast from Afternoon Drive with John Maytham 

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