Ten Minutes With... Mat Seeto

Find Mat Seeto: Linkedin 

Mat Seeto on Trauma-Informed Factual Investigations in Workers Compensation

Rhea interviews Mat Seeto, CEO of Clarity Workplace Solutions, recounting how they first met at CrossFit Blacktown before discussing Mat’s career evolution across 21 years in workers compensation.

Mat outlines roles in claims and self-insurance at NSW Police Force, Wesfarmers and Westpac (including some Asia Pacific claim exposure), a period in rehab with Konekt, a career break to help establish his wife’s CrossFit gym, then a return to NSW Police before moving into investigation services and eventually becoming CEO of Clarity about four years ago.

He challenges stereotypes of investigations as surveillance, noting surveillance is under 10% of their work, with most being factual investigations. Mat explains Clarity’s person-centered, trauma-informed approach to gather a claimant’s version of events to support decision-makers, improve claimant engagement, and aid return to work, and suggests simple language for explaining referrals.

00:00 Hello

00:28 Meet Mat Seeto

01:18 CrossFit First Impression

02:36 Career Journey Recap

05:08 Investigations Misconceptions

06:37 Trauma Informed Approach

09:27 Positive Early Interactions

10:59 30 Second Referral Script

11:43 Wrap Up And Thanks

"Ten Minutes With" is brought to you by The Intelligent Rebellion and is a Threesticks Production. 

Copyright (c) Threesticks Pty Ltd & Rhea Mercado (R)

The team who produce the The Intelligent Rebellion Podcast, and Ten Minutes With Podcast acknowledge the traditional owners and ongoing custodians of the land on which the podcast is recorded. We are located on the land of the Dharug people. We pay our respects to all Aboriginal and Torres Strait Islander people, and to the Elders past, present and emerging

The Intelligent Rebellion Podcast, and Ten Minutes With Podcast is a Threesticks Production. Hosted and Produced by Rhea Mercado. Our Emperor of Sound, Original Music Man and Executive Producer is Wills. Copyright 2026 Threesticks Pty Ltd & Rhea Mercado®.

THE BIG PRINT - DISCLAIMER

The contents of this program / podcast is made available for entertainment purposes. The views and information expressed by the Guests of the program represents the view and opinions of the Guest and does not necessarily represent the view or opinions of Rhea Mercado® and/or Threesticks Pty Ltd. The information presented in this podcast is not intended to be a substitute for any other professional rehabilitation advice, injury management advice, rehabilitation advice, medical advice, legal advice, financial advice, diagnosis, or treatment nor a substitute for guidelines, legislations, frameworks, processes or procedures. We encourage you always seek advice which meets your personal and/or professional circumstances and specific needs.

Rhea Mercado® and Threesticks Pty Ltd hereby disclaims any and all liability to any part for any direct, indirect, implied, punitive, special, incidental or other consequential damages arising directly or indirectly from any use of the content, which is provided as is and without warranties.

Ten Minutes With... Mat Seeto
Find Mat Seeto: <a href="https://www.linkedin.com/in/mathew-seeto-a273ba20/">Linkedin</a>&nbsp;
Mat Seeto on Trauma-Informed Factual Investigations in Workers Compensation
Rhea interviews Mat Seeto, CEO of Clarity Workplace Solutions, recounting how they first met at CrossFit Blacktown before discussing Mat&rsquo;s career evolution across 21 years in workers compensation.
Mat outlines roles in claims and self-insurance at NSW Police Force, Wesfarmers and Westpac (including some Asia Pacific claim exposure), a period in rehab with Konekt, a career break to help establish his wife&rsquo;s CrossFit gym, then a return to NSW Police before moving into investigation services and eventually becoming CEO of Clarity about four years ago.
He challenges stereotypes of investigations as surveillance, noting surveillance is under 10% of their work, with most being factual investigations. Mat explains Clarity&rsquo;s person-centered, trauma-informed approach to gather a claimant&rsquo;s version of events to support decision-makers, improve claimant engagement, and aid return to work, and suggests simple language for explaining referrals.
00:00 Hello
00:28 Meet Mat Seeto
01:18 CrossFit First Impression
02:36 Career Journey Recap
05:08 Investigations Misconceptions
06:37 Trauma Informed Approach
09:27 Positive Early Interactions
10:59 30 Second Referral Script
11:43 Wrap Up And Thanks
"Ten Minutes With" is brought to you by&nbsp;<a href="https://www.theintelligentrebellion.com">The Intelligent Rebellion</a> and is a <a href="https://threesticks.com.au/">Threesticks</a> Production.&nbsp;
Copyright (c) Threesticks Pty Ltd &amp; Rhea Mercado (R)
The team who produce the The Intelligent Rebellion Podcast, and Ten Minutes With Podcast acknowledge the traditional owners and ongoing custodians of the land on which the podcast is recorded. We are located on the land of the Dharug people. We pay our respects to all Aboriginal and Torres Strait Islander people, and to the Elders past, present and emerging
The Intelligent Rebellion Podcast, and Ten Minutes With Podcast is a Threesticks Production. Hosted and Produced by <a href="http://rheamercado.com/">Rhea Mercado</a>. Our Emperor of Sound, Original Music Man and Executive Producer is Wills. Copyright 2026 Threesticks Pty Ltd &amp; Rhea Mercado&reg;.
THE BIG PRINT - DISCLAIMER
The contents of this program / podcast is made available for entertainment purposes. The views and information expressed by the Guests of the program represents the view and opinions of the Guest and does not necessarily represent the view or opinions of Rhea Mercado&reg; and/or Threesticks Pty Ltd. The information presented in this podcast is not intended to be a substitute for any other professional rehabilitation advice, injury management advice, rehabilitation advice, medical advice, legal advice, financial advice, diagnosis, or treatment nor a substitute for guidelines, legislations, frameworks, processes or procedures. We encourage you always seek advice which meets your personal and/or professional circumstances and specific needs.
Rhea Mercado&reg; and Threesticks Pty Ltd hereby disclaims any and all liability to any part for any direct, indirect, implied, punitive, special, incidental or other consequential damages arising directly or indirectly from any use of the content, which is provided as is and without warranties.

Step into the world of The Intelligent Rebellion Podcast, your gateway to a brighter tomorrow! Join us as we embark on a transformative journey, led by Rhea Mercado, a Healthcare Humanist, Speaker, and Author who fearlessly challenges the status quo within corporate corridors, paving the way for diverse voices to shine.

In this podcast series, Rhea engages in enlightening conversations with a circle of trusted friends and esteemed colleagues to drop truth bombs, share heartfelt stories, and profound reflections on their individual paths, all while envisioning a better world. Our candid and thought-provoking discussions are a refreshing departure from the ordinary. They transcend the boundaries of convention, swiftly evolving into dynamic dialogues about life's intricacies, the world of work, maintaining optimal health, navigating ethical dilemmas, embracing failure, and reveling in the sheer beauty of humanity. Subscribe to access premium content and extended episodes.

These conversations are more than just words; they are a testament to personal rebellions, as we collectively challenge established norms and celebrate the values of compassion, boundless optimism, unbridled creativity, and the limitless power of imagination. Join us in the rebellion for a brighter, more inclusive future.

There are profanities, fart jokes and major gaffes and some topics discussed could be triggering to some, so please use your own discretion.

Follow us at:  The Intelligent Rebellion | Instagram | Linkedin

Find Rhea: Rhea Mercado | LinkedIn | Instagram | Facebook | Twitter

Bits & Pieces: The Intelligent Rebellion Podcast is a Threesticks Production | Producer & Host: Rhea Mercado | Emperor of Sound, Original Music, and Executive Producer: Wills. Copyright 2022 Rhea Mercado®.

Rhea Mercado and the team who produce the The Intelligent Rebellion Podcast acknowledge the traditional owners and ongoing custodians of the land on which the podcast is recorded. We are located on the land of the Dharug people. We pay our respects to all Aboriginal and Torres Strait Islander people, and to the Elders past, present and emerging.

Disclaimer to cover our butt: 

The content of this program / podcast is made available for entertainment purposes. The views and information expressed by the Guests of the program represents the view and opinions of the Guest and does not necessarily represent the view or opinions of Rhea Mercado® and/or Threesticks Pty Ltd. The information presented in this podcast is not intended to be a substitute for any other professional medical advice, diagnosis, or treatment nor a substitute for guidelines, legislations, frameworks, processes or procedures. We encourage you always seek advise which meets your personal and/or professional circumstances.

Rhea Mercado ® and Threesticks Pty Ltd hereby disclaims any and all liability to any part for any direct, indirect, implied, punitive, special, incidental or other consequential damages arising directly or indirectly from any use of the content, which is provided as is and without warranties.

Copyright 2026 Threesticks Pty Ltd & Rhea Mercado®

Step into the world of <a href="https://www.theintelligentrebellion.com">The Intelligent Rebellion</a> Podcast, your gateway to a brighter tomorrow! Join us as we embark on a transformative journey, led by <a href="https://www.rheamercado.com.au">Rhea Mercado</a>, a Healthcare Humanist, Speaker, and Author who fearlessly challenges the status quo within corporate corridors, paving the way for diverse voices to shine.
In this podcast series, Rhea engages in enlightening conversations with a circle of trusted friends and esteemed colleagues to drop truth bombs, share heartfelt stories, and profound reflections on their individual paths, all while envisioning a better world. Our candid and thought-provoking discussions are a refreshing departure from the ordinary. They transcend the boundaries of convention, swiftly evolving into dynamic dialogues about life's intricacies, the world of work, maintaining optimal health, navigating ethical dilemmas, embracing failure, and reveling in the sheer beauty of humanity. <a href="https://rheamercado.substack.com/">Subscribe</a> to access premium content and extended episodes.
These conversations are more than just words; they are a testament to personal rebellions, as we collectively challenge established norms and celebrate the values of compassion, boundless optimism, unbridled creativity, and the limitless power of imagination. Join us in the rebellion for a brighter, more inclusive future.
There are profanities, fart jokes and major gaffes and some topics discussed could be triggering to some, so please use your own discretion.
Follow us at:&nbsp;&nbsp;<a href="https://www.theintelligentrebellion.com/">The Intelligent Rebellion</a>&nbsp;|&nbsp;<a href="https://www.instagram.com/intelligent.rebellion/">Instagram</a>&nbsp;|&nbsp;<a href="linkedin.com/company/the-intelligent-rebellion">Linkedin</a>
Find Rhea:&nbsp;<a href="https://bio.site/rheamercado">Rhea Mercado</a>&nbsp;|&nbsp;<a href="https://www.linkedin.com/in/rheamercs/">LinkedIn</a>&nbsp;|&nbsp;<a href="https://www.instagram.com/rheamercs">Instagram</a>&nbsp;|&nbsp;<a href="https://www.facebook.com/rheamercs">Facebook</a>&nbsp;|&nbsp;<a href="https://twitter.com/rheamercs">Twitter</a>
Bits &amp; Pieces: The Intelligent Rebellion Podcast is a&nbsp;<a href="http://www.threesticks.com.au/">Threesticks</a>&nbsp;Production | Producer &amp; Host:&nbsp;<a href="http://www.rheamercado.com/">Rhea Mercado</a>&nbsp;| Emperor of Sound, Original Music, and Executive Producer: Wills. Copyright 2022 Rhea Mercado&reg;.
Rhea Mercado and the team who produce the The Intelligent Rebellion Podcast acknowledge the traditional owners and ongoing custodians of the land on which the podcast is recorded. We are located on the land of the Dharug people. We pay our respects to all Aboriginal and Torres Strait Islander people, and to the Elders past, present and emerging.
Disclaimer to cover our butt:&nbsp;
The content of this program / podcast is made available for entertainment purposes. The views and information expressed by the Guests of the program represents the view and opinions of the Guest and does not necessarily represent the view or opinions of Rhea Mercado&reg; and/or Threesticks Pty Ltd. The information presented in this podcast is not intended to be a substitute for any other professional medical advice, diagnosis, or treatment nor a substitute for guidelines, legislations, frameworks, processes or procedures. We encourage you always seek advise which meets your personal and/or professional circumstances.
Rhea Mercado &reg; and Threesticks Pty Ltd hereby disclaims any and all liability to any part for any direct, indirect, implied, punitive, special, incidental or other consequential damages arising directly or indirectly from any use of the content, which is provided as is and without warranties.
Copyright 2026 Threesticks Pty Ltd &amp; Rhea Mercado&reg;

Exploring businesses which celebrate compassion, optimism, imagination and humanity.

The Intelligent Rebellion

Welcome to The Intelligent Rebellion Podcast a platform dedicated to amplifying voices and fostering a shared vision for a brighter future. Hosted by Rhea Mercado, Healthcare Humanist and Speaker  leading The Intelligent Rebellion. Our mission is to challenge traditional hierarchies and cultivate inclusive spaces where professionals can boldly express their ideas and contribute to a better world.

The Intelligent Rebellion is not just a think tank; it's a vibrant community driven by the desire to inspire, explore, connect, and encourage individuals to speak up and shape a more promising future.

To fulfill our mission, we rely on the rich diversity of minds like yours. Your stories, experiences, thoughts, and ideas are invaluable to us. Together, we form a resilient community founded on collective knowledge. If you're passionate about rehumanizing, uniting, and rejuvenating our industries, we extend a warm invitation for you to become a part of The Intelligent Rebellion movement. Join The Intelligent Rebellion.

Find us at:  The Intelligent Rebellion | Instagram

Find Rhea: Rhea Mercado | LinkedIn | Instagram

Bits & Pieces: The Intelligent Rebellion Podcast is a Threesticks Production | Producer & Host: Rhea Mercado | Emperor of Sound and Original Music: Wills

Copyright 2023 Rhea Mercado®

Acknowledgement of Country: Rhea Mercado and the team who produce the The Intelligent Rebellion Podcast acknowledge the traditional owners and ongoing custodians of the land on which the podcast is recorded. We are located on the land of the Dharug people. We pay our respects to all Aboriginal and Torres Strait Islander people, and to the Elders past, present and emerging.


Disclaimer to cover our butt: 

The content of this program / podcast is made available for entertainment purposes, are opinions and should not been seen as indisputable.  The views and information expressed by the Guests of the program represents the view and opinions of the Guest and does not necessarily represent the view or opinions of Rhea Mercado® and/or Threesticks Pty Ltd. The information presented in this podcast is not intended to be a substitute for any other professional medical advice, diagnosis, or treatment nor a substitute for guidelines, legislations, frameworks, processes or procedures. We encourage you always seek advise which meets your personal and/or professional circumstances.

Rhea Mercado ® and Threesticks Pty Ltd hereby disclaims any and all liability to any part for any direct, indirect, implied, punitive, special, incidental or other consequential damages arising directly or indirectly from any use of the content, which is provided as is and without warranties.

Welcome to <a href="https://www.theintelligentrebellion.com/podcast">The Intelligent Rebellion Podcast</a> a platform dedicated to amplifying voices and fostering a shared vision for a brighter future. Hosted by <a href="https://www.rheamercado.com">Rhea Mercado</a>, Healthcare Humanist and Speaker  leading The Intelligent Rebellion. Our mission is to challenge traditional hierarchies and cultivate inclusive spaces where professionals can boldly express their ideas and contribute to a better world.
The Intelligent Rebellion is not just a think tank; it's a vibrant community driven by the desire to inspire, explore, connect, and encourage individuals to speak up and shape a more promising future.
To fulfill our mission, we rely on the rich diversity of minds like yours. Your stories, experiences, thoughts, and ideas are invaluable to us. Together, we form a resilient community founded on collective knowledge. If you're passionate about rehumanizing, uniting, and rejuvenating our industries, we extend a warm invitation for you to become a part of The Intelligent Rebellion movement. <a href="https://rheamercado.substack.com/">Join The Intelligent Rebellion</a>.
Find us at:  <a href="https://www.theintelligentrebellion.com/">The Intelligent Rebellion</a> | <a href="https://www.instagram.com/intelligent.rebellion/">Instagram</a>
Find Rhea: <a href="https://bio.site/rheamercado">Rhea Mercado</a> | <a href="https://www.linkedin.com/in/rheamercs/">LinkedIn</a> | <a href="https://www.instagram.com/rheamercs">Instagram</a>
Bits &amp; Pieces: The Intelligent Rebellion Podcast is a <a href="http://www.threesticks.com.au/">Threesticks</a> Production | Producer &amp; Host: <a href="http://www.rheamercado.com/">Rhea Mercado</a> | Emperor of Sound and Original Music: Wills
Copyright 2023 Rhea Mercado®
Acknowledgement of Country: Rhea Mercado and the team who produce the The Intelligent Rebellion Podcast acknowledge the traditional owners and ongoing custodians of the land on which the podcast is recorded. We are located on the land of the Dharug people. We pay our respects to all Aboriginal and Torres Strait Islander people, and to the Elders past, present and emerging.
 Disclaimer to cover our butt: 
The content of this program / podcast is made available for entertainment purposes, are opinions and should not been seen as indisputable.  The views and information expressed by the Guests of the program represents the view and opinions of the Guest and does not necessarily represent the view or opinions of Rhea Mercado® and/or Threesticks Pty Ltd. The information presented in this podcast is not intended to be a substitute for any other professional medical advice, diagnosis, or treatment nor a substitute for guidelines, legislations, frameworks, processes or procedures. We encourage you always seek advise which meets your personal and/or professional circumstances.
Rhea Mercado ® and Threesticks Pty Ltd hereby disclaims any and all liability to any part for any direct, indirect, implied, punitive, special, incidental or other consequential damages arising directly or indirectly from any use of the content, which is provided as is and without warranties.

Ten Minutes With is a fast-paced micro-podcast about personal injury, workers compensation, healthcare and the humans within.