How do we manage performance effectively? During this Virtual People & Performance Management series, we have seen that if we are consistent in following the skills outlined in our PERFORM model then the chances of encountering an instance of underperformance are dramatically reduced. However, we know from our HR Uprising audience that managing underperformance is a persistent concern. Furthermore, for many businesses it is likely increased without the perceived assurance of seeing people physically.

In this week's episode of Virtual People & Performance Management Lucinda explores how best we can manage performance. Indeed, why now is the time for all people managers to develop the skills needed to get the best out of their people and this is largely about clear, courageous conversations.

 

KEY TAKEAWAYS
Certainly, as soon as we start making judgements about the individual, based on our perception of their behaviour, we run the risk of creating a self-fulfilling prophecy.
Indeed, maintaining rapport and trust throughout the process are essential for an effective diagnosis as well as establishing a foundation of trust for the future.
Without doubt, the most common cause of underperformance is lack of clarity...and guess whose responsibility it is to ensure their staff member has clarity about what is expected?
Provide development opportunities that suit the way that individual learns best whether online or by buddying with others. Furthermore, consider how shared learning activities can be set up virtually and encourage a culture of self and virtual team development.

 

BEST MOMENTS
'The way we choose to deliver the message on underperformance may be the difference between being perceived as an inspirational leader our a tyrant – our choice!'
'It is far better for everyone if we can gather the courage to meet underperformance head on, but with empathy.'
'It's more effective to turn an underperformer round than it is to start again from scratch. The long-term benefits of such courageous conversations can be far reaching for all.'

 

VALUABLE RESOURCES
Virtual Management Training Course
Virtual People & Performance Management Podcast Short Series Playlist
Virtual People and Performance Management - Expectations
"How Full is Your Bucket." - Tom Rath
Join the HR Uprising LinkedIn Group
The host of the HR Uprising Podcast, Lucinda Carney, is also the founder and CEO of Actus Software, and author of the best-selling book 'How to be a Change Superhero'.
Actus Software resources particularly relevant to this podcast:
E-Book: Virtual People & Performance Management
Infographic: The PERFORM Model
5 Steps to Boost Employee Energy
10 Tips for Managers to Encourage Wellbeing
11 Ways to Enhance your Wellbeing
How to Prioritise Self-Care Worksheet
Furthermore, you can find additional free HR Resources on the Actus Website: https://actus.co.uk/free-performance-management-resources/
Change Superhero Resources
Training: Virtual Change Superhero Training
Book: How To Be A Change Superhero - by Lucinda Carney
Free Change Toolkit: www.changesuperhero.com
The HR Uprising Podcast | Apple | Spotify | Stitcher  
Latest Performance Management Blog

 

ABOUT THE HOST

 

Lucinda Carneyis a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. Certainly, it was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

"When we look up, we rise up”

Contact Method
Join the HR Uprising LinkedIn community - https://www.linkedin.com/groups/13714397/
Email: Lucinda@advancechange.co.uk
LinkedIn: https://www.linkedin.com/in/lucindacarney/
Twitter: @lucindacarney
Instagram: @hruprising
Facebook: @hruprising
YouTube: Channel

 

How do we manage performance effectively? During this Virtual People &amp; Performance Management series, we have seen that if we are consistent in following the skills outlined in our PERFORM model then the chances of encountering an instance of underperformance are dramatically reduced. However, we know from our HR Uprising audience that managing underperformance is a persistent concern. Furthermore, for many businesses it is likely increased without the perceived assurance of seeing people physically.
In this week's episode of Virtual People &amp; Performance Management Lucinda explores how best we can manage performance. Indeed, why now is the time for all people managers to develop the skills needed to get the best out of their people and this is largely about clear, courageous conversations.
&nbsp;
KEY TAKEAWAYS
<ul>
<li>Certainly, as soon as we start making judgements about the individual, based on our perception of their behaviour, we run the risk of creating a self-fulfilling prophecy.</li>
<li>Indeed, maintaining rapport and trust throughout the process are essential for an effective diagnosis as well as establishing a foundation of trust for the future.</li>
<li>Without doubt, the most common cause of underperformance is lack of clarity...and guess whose responsibility it is to ensure their staff member has clarity about what is expected?</li>
<li>Provide development opportunities that suit the way that individual learns best whether online or by buddying with others. Furthermore, consider how shared learning activities can be set up virtually and encourage a culture of self and virtual team development.</li>
</ul>
&nbsp;
BEST MOMENTS
<ul>
<li>'The way we choose to deliver the message on underperformance may be the difference between being perceived as an inspirational leader our a tyrant &ndash; our choice!'</li>
<li>'It is far better for everyone if we can gather the courage to meet underperformance head on, but with empathy.'</li>
<li>'It's more effective to turn an underperformer round than it is to start again from scratch. The long-term benefits of such courageous conversations can be far reaching for all.'</li>
</ul>
&nbsp;
VALUABLE RESOURCES
<ul>
<li><a href="https://actus.co.uk/virtual-management-training/">Virtual Management Training Course</a></li>
<li><a href="https://hruprising.com/virtual-management-people-perform/">Virtual People &amp; Performance Management Podcast Short Series Playlist</a></li>
<li><a href="https://hruprising.com/podcast-episode-80-virtual-people-performance-management-expectations/">Virtual People and Performance Management - Expectations</a></li>
<li><a href="https://read.amazon.co.uk/kp/embed?asin=B01A67IECM&amp;preview=newtab&amp;linkCode=kpe&amp;ref_=cm_sw_r_kb_dp_0hgPFb7N86RXM">"How Full is Your Bucket." - Tom Rath</a></li>
<li>Join the <a href="https://www.linkedin.com/groups/13714397/">HR Uprising LinkedIn Group</a></li>
<li>The host of the HR Uprising Podcast, Lucinda Carney, is also the founder and CEO of Actus Software, and author of the best-selling book 'How to be a Change Superhero'.</li>
<li>Actus Software resources particularly relevant to this podcast:</li>
<ul>
<li><a href="https://actus.co.uk/free-performance-management-resources/e-book/virtual-people-and-performance-management/">E-Book: Virtual People &amp; Performance Management</a></li>
<li><a href="https://actus.co.uk/free-performance-management-resources/infographics-templates/perform-model/">Infographic: The PERFORM Model</a></li>
<li><a href="https://actus.co.uk/free-performance-management-resources/infographics-templates/boost-employee-energy/">5 Steps to Boost Employee Energy</a></li>
<li><a href="https://actus.co.uk/free-performance-management-resources/infographics-templates/10-tips-for-managers-to-encourage-wellbeing/">10 Tips for Managers to Encourage Wellbeing</a></li>
<li><a href="https://actus.co.uk/free-performance-management-resources/infographics-templates/11-ways-to-enhance-your-wellbeing/">11 Ways to Enhance your Wellbeing</a></li>
<li><a href="https://actus.co.uk/free-performance-management-resources/infographics-templates/how-to-prioritise-self-care-worksheet/">How to Prioritise Self-Care Worksheet</a></li>
</ul>
<li>Furthermore, you can find additional free HR Resources on the Actus Website: <a href="https://actus.co.uk/free-performance-management-resources/">https://actus.co.uk/free-performance-management-resources/</a></li>
<li>Change Superhero Resources</li>
<ul>
<li>Training: <a href="https://actus.co.uk/change-superhero-training/">Virtual Change Superhero Training</a></li>
<li>Book: <a href="https://www.waterstones.com/book/how-to-be-a-change-superhero/lucinda-carney/9781788601603">How To Be A Change Superhero - by Lucinda Carney</a></li>
<li>Free Change Toolkit: <a href="http://www.changesuperhero.com/">www.changesuperhero.com</a></li>
</ul>
<li>The HR Uprising Podcast | <a href="https://podcasts.apple.com/us/podcast/the-hr-uprising-podcast/id1465080766">Apple</a> | <a href="https://open.spotify.com/show/7ds86Lxe8fO3rdGPKSIvkp">Spotify</a> | <a href="https://www.stitcher.com/podcast/progressiveproperty/the-hr-uprising">Stitcher</a> &nbsp;</li>
<li>Latest Performance Management <a href="https://actus.co.uk/blog/">Blog</a></li>
</ul>
&nbsp;
ABOUT THE HOST
&nbsp;
<a href="https://hruprising.com/about-lucinda-carney/">Lucinda Carney</a> is a Business Psychologist with 15 years in Senior Corporate L&amp;D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. Certainly, it was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to &lsquo;rise up&rsquo; together.
"When we look up, we rise up&rdquo;
Contact Method
<ul>
<li>Join the HR Uprising LinkedIn community - <a href="https://www.linkedin.com/groups/13714397/">https://www.linkedin.com/groups/13714397/</a></li>
<li>Email: <a href="mailto:Lucinda@advancechange.co.uk">Lucinda@advancechange.co.uk</a></li>
<li>LinkedIn: <a href="https://www.linkedin.com/in/lucindacarney/">https://www.linkedin.com/in/lucindacarney/</a></li>
<li>Twitter: <a href="https://twitter.com/LucindaCarney">@lucindacarney</a></li>
<li>Instagram: <a href="https://www.instagram.com/lucinda_hruprising/">@hruprising</a></li>
<li>Facebook: <a href="https://www.facebook.com/HRUprising/?modal=admin_todo_tour">@hruprising</a></li>
<li>YouTube: <a href="https://www.youtube.com/channel/UCElHrzfM0DVcvS7FuoQtOhw">Channel</a></li>
</ul>
&nbsp;

Welcome to the HR Uprising Podcast.

This engaging podcast explores HR ‘hot’ topics and challenges through conversations with relevant experts and real-life HR; O.D. or L&D professionals. HR Uprising is about creating an inclusive forum that enables us to share and learn from experts and everyday professionals. Hosted by Actus CEO Lucinda Carney a Business Psychologist; Chartered Psychologist; Experienced HR Change Agent; Entrepreneur; Speaker and Coach. There are two types of show format the ‘In focus’ episodes where Lucinda delves into a specialist topic in some depth and the ‘Conversations with’ series where we interview experts and people like you. Our hope is that our shows are both informative and fun.
The HR Uprising Podcast is all about learning through collaboration; taking evidence-based action and helping colleagues to have the confidence and skills to rise-up through their organisations by delivering real, lasting business value. You can access more information on each Podcast including resources or links mentioned in the show at our website www.hruprising.com. If you are a forward-thinking HR; L&D or O.D. professional who has a success story or challenge that others can learn from and you would like to be featured in future podcasts you can get in touch through one of the routes below.

Connect with us here:                                                                                                                                      Join the LinkedIn community: https://www.linkedin.com/groups/13714397/ LinkedIn: https://www.linkedin.com/in/lucindacarney/
Instagram: @hruprising Facebook: @hruprising  X (Twitter): @hruprising YouTube: @ActusSoftware   

Lucinda is the founder and CEO of Actus Software, which offers a fully integrated HR solution designed to simplify performance management. Our comprehensive Performance, Learning, and Talent Suite enhances employee development and engagement. For more information, please visit our website at www.actus.co.uk and request a free demo from one of our HR experts. Our products include: Performance Management, Learning Management (LMS), Talent Management, 360 Feedback and Survey, Onboarding, HRIS and HR Compliance. 

Connect with Actus here:LinkedIn https://www.linkedin.com/company/2400060/admin/dashboard/
Instagram: @actussoftware Facebook: @actussoftware YouTube: @ActusSoftware X (Twitter): @ActusSoftware
Lucinda also offers bespoke, high quality HR training through Actus’ learning solutions. Topics include: Dealing with Underperformance, Managing for High Performance, Change Superhero Training and Bite Size Training. For more information see the Training section on the Actus website.

Welcome to the HR Uprising Podcast.
This engaging podcast explores HR ‘hot’ topics and challenges through conversations with relevant experts and real-life HR; O.D. or L&amp;D professionals. HR Uprising is about creating an inclusive forum that enables us to share and learn from experts and everyday professionals. Hosted by Actus CEO Lucinda Carney a Business Psychologist; Chartered Psychologist; Experienced HR Change Agent; Entrepreneur; Speaker and Coach. There are two types of show format the ‘In focus’ episodes where Lucinda delves into a specialist topic in some depth and the ‘Conversations with’ series where we interview experts and people like you. Our hope is that our shows are both informative and fun. The HR Uprising Podcast is all about learning through collaboration; taking evidence-based action and helping colleagues to have the confidence and skills to rise-up through their organisations by delivering real, lasting business value. You can access more information on each Podcast including resources or links mentioned in the show at our website <a href="http://www.hruprising.com">www.hruprising.com</a>. If you are a forward-thinking HR; L&amp;D or O.D. professional who has a success story or challenge that others can learn from and you would like to be featured in future podcasts you can get in touch through one of the routes below.
Connect with us here:                                                                                                                                      Join the LinkedIn community: <a href="https://www.linkedin.com/groups/13714397/">https://www.linkedin.com/groups/13714397/</a> LinkedIn: https://www.linkedin.com/in/lucindacarney/ Instagram: @hruprising Facebook: @hruprising  X (Twitter): @hruprising YouTube: @ActusSoftware   
Lucinda is the founder and CEO of Actus Software, which offers a fully integrated HR solution designed to simplify performance management. Our comprehensive Performance, Learning, and Talent Suite enhances employee development and engagement. For more information, please visit our website at www.actus.co.uk and request a free demo from one of our HR experts. Our products include: Performance Management, Learning Management (LMS), Talent Management, 360 Feedback and Survey, Onboarding, HRIS and HR Compliance. 
Connect with Actus here:                                                                                                                                  LinkedIn https://www.linkedin.com/company/2400060/admin/dashboard/ Instagram: @actussoftware Facebook: @actussoftware YouTube: @ActusSoftware X (Twitter): @ActusSoftware Lucinda also offers bespoke, high quality HR training through Actus’ learning solutions. Topics include: Dealing with Underperformance, Managing for High Performance, Change Superhero Training and Bite Size Training. For more information see the Training section on the Actus website.

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