In this week's edition of the "HR's Role In…" series, Lucinda talks to Katy McMinn, the founder of Task HR, and co-founder of HR Independents, about the process of managing grievances - what exactly is HR's role in the process, and how we can remain compliant and balanced throughout.

Key Takeaways 
Indeed, disciplinaries and grievances are not the same, and should not be treated as such. Grievances are about providing employees with a formal route to voice issues they may have with the workplace.
Certainly, the first thing to consider is who will be involved in the grievance process. Furthermore, we must consider all parties that may have a stake and offer them the chance to be a part of the resolution.
If an organisation is small, it may be worth looking for external support in terms of an adjudicator so as to prevent bias, and the matching of someone ill-suited to a role in the grievance process.
Lastly, we must enter the grievance process with an open mind, free from assumptions or personal bias. We must endeavour to remember that grievances are fundamentally a way of making things better in the long run.

BEST MOMENTS

'It's providing the opportunity for an individual to raise concerns'

'Ask them to talk it through in their own words, so that you can really understand the nature of it'

'Go into this with an open mind'

'It's about being objective, open minded, and listening to what's being said'

VALUABLE RESOURCES
Join the HR Uprising LinkedIn Group
The HR Uprising ranked 9th in Feedspot’s ‘Top 30 UK HR Podcasts You Must Follow in 2021’.
Host of The HR Uprising Podcast, Lucinda Carney, is also the founder and CEO of Actus Software, where you can find additional free HR Resources: 

All free resources: https://actus.co.uk/free-performance-management-resources/
NEW infographic: 10 Steps to Creating a Successful Hybrid Workplace
Introducing the new Actus Academy: your on-demand e-learning platform!
Virtual Training Programmes:
How to be a Change Superhero
Hybrid People Management
Change Superhero Resources:
Book: How To Be A Change Superhero – by Lucinda Carney
Free Change Toolkit: www.changesuperhero.com
HR's Role In episodes:
Sponsoring Overseas Workers – with Ruth Cornish
IR35 - with Mary Asante
Recruitment Essentials – with Katy McMinn
The HR Uprising Podcast | Apple | Spotify | Stitcher  

About The Guest, Katy McMinn 

Over the last 20 years, Katy has developed strong, hands-on HR expertise working for blue chip companies. This includes General Electric, Shell and Ernst & Young, as well as providing independent HR consultancy. Also, she has an MSc in Human Resources Consultancy. Katy is also is fully CIPD qualified and is accredited in the use of a range of personality tools to enhance individual and team performance. Lastly, Katy runs her own HR consultancy practice and specialises in employee engagement, culture and values, recruitment and employee relations.

Task HR – https://www.taskhr.co.uk/about

Katy McMinn LinkedIn – https://www.linkedin.com/in/katy-mcminn/?originalSubdomain=uk

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD
Join the LinkedIn community - https://www.linkedin.com/groups/13714397/
Email: Lucinda@advancechange.co.uk
Linked In: https://www.linkedin.com/in/lucindacarney/
Twitter: @lucindacarney
Instagram: @hruprising
Facebook: @hruprising

In this week's edition of the "HR's Role In&hellip;" series, Lucinda talks to Katy McMinn, the founder of Task HR, and co-founder of HR Independents, about the process of managing grievances - what exactly is HR's role in the process, and how we can remain compliant and balanced throughout.
Key Takeaways 
<ul>
<li>Indeed, disciplinaries and grievances are not the same, and should not be treated as such. Grievances are about providing employees with a formal route to voice issues they may have with the workplace.</li>
<li>Certainly, the first thing to consider is who will be involved in the grievance process. Furthermore, we must consider all parties that may have a stake and offer them the chance to be a part of the resolution.</li>
<li>If an organisation is small, it may be worth looking for external support in terms of an adjudicator so as to prevent bias, and the matching of someone ill-suited to a role in the grievance process.</li>
<li>Lastly, we must enter the grievance process with an open mind, free from assumptions or personal bias. We must endeavour to remember that grievances are fundamentally a way of making things better in the long run.</li>
</ul>
BEST MOMENTS
'It's providing the opportunity for an individual to raise concerns'
'Ask them to talk it through in their own words, so that you can really understand the nature of it'
'Go into this with an open mind'
'It's about being objective, open minded, and listening to what's being said'
VALUABLE RESOURCES
<ul aria-multiline="true" aria-label="Block: List" data-block="e4f14c48-ad91-4284-b692-d76d38d11bb2" data-type="core/list" data-title="List">
<li><a href="https://www.linkedin.com/groups/13714397/" data-rich-text-format-boundary="true">Join the HR Uprising LinkedIn Group</a></li>
<li>The HR Uprising ranked 9th in <a href="https://blog.feedspot.com/uk_hr_podcasts/">Feedspot&rsquo;s &lsquo;Top 30 UK HR Podcasts You Must Follow in 2021&rsquo;</a>.</li>
<li>Host of The HR Uprising Podcast, Lucinda Carney, is also the founder and CEO of Actus Software, where you can find additional free HR Resources:&nbsp;
<ul>
<li>All free resources: <a href="https://actus.co.uk/free-performance-management-resources/">https://actus.co.uk/free-performance-management-resources/</a></li>
</ul>
<ul>
<li>NEW infographic: <a href="https://actus.co.uk/free-performance-management-resources/infographics-templates/creating-a-successful-hybrid-workplace/">10 Steps to Creating a Successful Hybrid Workplace</a></li>
</ul>
</li>
<li>Introducing the new <a href="https://actus.co.uk/actus-academy/">Actus Academy</a>: your on-demand e-learning platform!</li>
<li>Virtual Training Programmes:
<ul>
<li><a href="https://actus.co.uk/change-superhero-training/">How to be a Change Superhero</a></li>
<li><a href="https://actus.co.uk/hybrid-management-training/">Hybrid People Management</a></li>
</ul>
</li>
<li>Change Superhero Resources:
<ul>
<li>Book:&nbsp;<a href="https://www.waterstones.com/book/how-to-be-a-change-superhero/lucinda-carney/9781788601603">How To Be A Change Superhero &ndash; by Lucinda Carney</a></li>
<li>Free Change Toolkit:&nbsp;<a href="http://www.changesuperhero.com/">www.changesuperhero.com</a></li>
</ul>
</li>
<li>HR's Role In episodes:
<ul>
<li><a href="https://hruprising.com/podcast-episode-115-sponsoring-overseas-workers-with-ruth-cornish/">Sponsoring Overseas Workers &ndash; with Ruth Cornish</a></li>
<li><a href="https://hruprising.com/podcast-episode-117-hrs-role-in-ir35-with-mary-asante/">IR35 - with Mary Asante</a></li>
<li><a href="https://hruprising.com/podcast-episode-119-recruitment-essentials-with-katy-mcminn/">Recruitment Essentials &ndash; with Katy McMinn</a></li>
</ul>
</li>
<li>The HR Uprising Podcast | <a href="https://podcasts.apple.com/us/podcast/the-hr-uprising-podcast/id1465080766">Apple</a> | <a href="https://open.spotify.com/show/7ds86Lxe8fO3rdGPKSIvkp">Spotify</a> | <a href="https://www.stitcher.com/podcast/progressiveproperty/the-hr-uprising">Stitcher</a> &nbsp;</li>
</ul>
About The Guest, Katy McMinn 
Over the last 20 years, Katy has developed strong, hands-on HR expertise working for blue chip companies. This includes General Electric, Shell and Ernst &amp; Young, as well as providing independent HR consultancy. Also, she has an MSc in Human Resources Consultancy. Katy is also is fully CIPD qualified and is accredited in the use of a range of personality tools to enhance individual and team performance. Lastly, Katy runs her own HR consultancy practice and specialises in employee engagement, culture and values, recruitment and employee relations.
Task HR &ndash;&nbsp;<a href="https://www.taskhr.co.uk/about">https://www.taskhr.co.uk/about</a>
Katy McMinn LinkedIn &ndash;&nbsp;<a href="https://www.linkedin.com/in/katy-mcminn/?originalSubdomain=uk">https://www.linkedin.com/in/katy-mcminn/?originalSubdomain=uk</a>
ABOUT THE HOST
Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&amp;D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to &lsquo;rise up&rsquo; together.
&ldquo;If you look up, you rise up&rdquo;
CONTACT METHOD
<ul>
<li>Join the LinkedIn community - <a href="https://www.linkedin.com/groups/13714397/">https://www.linkedin.com/groups/13714397/</a></li>
<li>Email: <a href="mailto:Lucinda@advancechange.co.uk">Lucinda@advancechange.co.uk</a></li>
<li>Linked In: <a href="https://www.linkedin.com/in/lucindacarney/">https://www.linkedin.com/in/lucindacarney/</a></li>
<li>Twitter: @lucindacarney</li>
<li>Instagram: @hruprising</li>
<li>Facebook: @hruprising</li>
</ul>

Welcome to the HR Uprising Podcast.

This engaging podcast explores HR ‘hot’ topics and challenges through conversations with relevant experts and real-life HR; O.D. or L&D professionals. HR Uprising is about creating an inclusive forum that enables us to share and learn from experts and everyday professionals. Hosted by Actus CEO Lucinda Carney a Business Psychologist; Chartered Psychologist; Experienced HR Change Agent; Entrepreneur; Speaker and Coach. There are two types of show format the ‘In focus’ episodes where Lucinda delves into a specialist topic in some depth and the ‘Conversations with’ series where we interview experts and people like you. Our hope is that our shows are both informative and fun.
The HR Uprising Podcast is all about learning through collaboration; taking evidence-based action and helping colleagues to have the confidence and skills to rise-up through their organisations by delivering real, lasting business value. You can access more information on each Podcast including resources or links mentioned in the show at our website www.hruprising.com. If you are a forward-thinking HR; L&D or O.D. professional who has a success story or challenge that others can learn from and you would like to be featured in future podcasts you can get in touch through one of the routes below.

Connect with us here:                                                                                                                                      Join the LinkedIn community: https://www.linkedin.com/groups/13714397/ LinkedIn: https://www.linkedin.com/in/lucindacarney/
Instagram: @hruprising Facebook: @hruprising  X (Twitter): @hruprising YouTube: @ActusSoftware   

Lucinda is the founder and CEO of Actus Software, which offers a fully integrated HR solution designed to simplify performance management. Our comprehensive Performance, Learning, and Talent Suite enhances employee development and engagement. For more information, please visit our website at www.actus.co.uk and request a free demo from one of our HR experts. Our products include: Performance Management, Learning Management (LMS), Talent Management, 360 Feedback and Survey, Onboarding, HRIS and HR Compliance. 

Connect with Actus here:LinkedIn https://www.linkedin.com/company/2400060/admin/dashboard/
Instagram: @actussoftware Facebook: @actussoftware YouTube: @ActusSoftware X (Twitter): @ActusSoftware
Lucinda also offers bespoke, high quality HR training through Actus’ learning solutions. Topics include: Dealing with Underperformance, Managing for High Performance, Change Superhero Training and Bite Size Training. For more information see the Training section on the Actus website.

Welcome to the HR Uprising Podcast.
This engaging podcast explores HR ‘hot’ topics and challenges through conversations with relevant experts and real-life HR; O.D. or L&amp;D professionals. HR Uprising is about creating an inclusive forum that enables us to share and learn from experts and everyday professionals. Hosted by Actus CEO Lucinda Carney a Business Psychologist; Chartered Psychologist; Experienced HR Change Agent; Entrepreneur; Speaker and Coach. There are two types of show format the ‘In focus’ episodes where Lucinda delves into a specialist topic in some depth and the ‘Conversations with’ series where we interview experts and people like you. Our hope is that our shows are both informative and fun. The HR Uprising Podcast is all about learning through collaboration; taking evidence-based action and helping colleagues to have the confidence and skills to rise-up through their organisations by delivering real, lasting business value. You can access more information on each Podcast including resources or links mentioned in the show at our website <a href="http://www.hruprising.com">www.hruprising.com</a>. If you are a forward-thinking HR; L&amp;D or O.D. professional who has a success story or challenge that others can learn from and you would like to be featured in future podcasts you can get in touch through one of the routes below.
Connect with us here:                                                                                                                                      Join the LinkedIn community: <a href="https://www.linkedin.com/groups/13714397/">https://www.linkedin.com/groups/13714397/</a> LinkedIn: https://www.linkedin.com/in/lucindacarney/ Instagram: @hruprising Facebook: @hruprising  X (Twitter): @hruprising YouTube: @ActusSoftware   
Lucinda is the founder and CEO of Actus Software, which offers a fully integrated HR solution designed to simplify performance management. Our comprehensive Performance, Learning, and Talent Suite enhances employee development and engagement. For more information, please visit our website at www.actus.co.uk and request a free demo from one of our HR experts. Our products include: Performance Management, Learning Management (LMS), Talent Management, 360 Feedback and Survey, Onboarding, HRIS and HR Compliance. 
Connect with Actus here:                                                                                                                                  LinkedIn https://www.linkedin.com/company/2400060/admin/dashboard/ Instagram: @actussoftware Facebook: @actussoftware YouTube: @ActusSoftware X (Twitter): @ActusSoftware Lucinda also offers bespoke, high quality HR training through Actus’ learning solutions. Topics include: Dealing with Underperformance, Managing for High Performance, Change Superhero Training and Bite Size Training. For more information see the Training section on the Actus website.

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