Lucinda talks to expert trainer and consultant Carol Norbeck Hines, the author of 'Joyful Leadership', about why people should always be at the heart of leadership and the decisions we make, the value of excellence and trust, and why we should never be afraid of apologies and the benefits they can provide.

KEY TAKEAWAYS
Human Resources should always focus upon our people. The people aspect is the heart of the organisation, and we should keep this in mind at all times.
Since we are the keepers of the actual people, we need to help our leaders answer the question: why would people want to follow you?
We need to role-play what leadership looks like considering the trust and integrity at every turn, and encourage leaders to follow the paths we take.
Often, some cases call for apologies to be made. We shouldn't fear this, as they are a great way to engender trust and build bridges.

BEST MOMENTS

'I help good leaders become great leaders'

'We're really the keeper of all things people'

'You've got to manage the process and you've got to lead the people'

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/

www.changesuperhero.com

www.hruprising.com

Carol Norbeck Hines LinkedIn - https://www.linkedin.com/in/leaderknowhow

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD
Join the LinkedIn community - https://www.linkedin.com/groups/13714397/
Email: Lucinda@advancechange.co.uk
Linked In: https://www.linkedin.com/in/lucindacarney/
Twitter: @lucindacarney
Instagram: @hruprising
Facebook: @hruprising

Lucinda talks to expert trainer and consultant Carol Norbeck Hines, the author of 'Joyful Leadership', about why people should always be at the heart of leadership and the decisions we make, the value of excellence and trust, and why we should never be afraid of apologies and the benefits they can provide.
KEY TAKEAWAYS
<ul>
<li>Human Resources should always focus upon our people. The people aspect is the heart of the organisation, and we should keep this in mind at all times.</li>
<li>Since we are the keepers of the actual people, we need to help our leaders answer the question: why would people want to follow you?</li>
<li>We need to role-play what leadership looks like considering the trust and integrity at every turn, and encourage leaders to follow the paths we take.</li>
<li>Often, some cases call for apologies to be made. We shouldn't fear this, as they are a great way to engender trust and build bridges.</li>
</ul>
BEST MOMENTS
'I help good leaders become great leaders'
'We're really the keeper of all things people'
'You've got to manage the process and you've got to lead the people'
VALUABLE RESOURCES
The HR Uprising Podcast | <a href="https://podcasts.apple.com/us/podcast/the-hr-uprising-podcast/id1465080766">Apple</a> | <a href="https://open.spotify.com/show/7ds86Lxe8fO3rdGPKSIvkp">Spotify</a> | <a href="https://www.stitcher.com/podcast/progressiveproperty/the-hr-uprising">Stitcher</a>  
<a href="https://www.linkedin.com/groups/13714397/">The HR Uprising LinkedIn Group</a>
<a href="https://podcasts.apple.com/us/podcast/how-to-prioritise-self-care/id1465080766?i=1000457748949">How to Prioritise Self-Care (The HR Uprising)</a>
<a href="https://www.waterstones.com/book/how-to-be-a-change-superhero/lucinda-carney/9781788601603">How To Be A Change Superhero - by Lucinda Carney</a>
HR Uprising Mastermind - <a href="https://hruprising.com/mastermind/">https://hruprising.com/mastermind/</a>  
<a href="http://www.changesuperhero.com/">www.changesuperhero.com</a>
<a href="http://www.hruprising.com">www.hruprising.com</a>           
Carol Norbeck Hines LinkedIn - <a href="https://www.linkedin.com/in/leaderknowhow">https://www.linkedin.com/in/leaderknowhow</a>
ABOUT THE HOST
Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&amp;D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.
“If you look up, you rise up”
CONTACT METHOD
<ul>
<li>Join the LinkedIn community - <a href="https://www.linkedin.com/groups/13714397/">https://www.linkedin.com/groups/13714397/</a></li>
<li>Email: <a href="mailto:Lucinda@advancechange.co.uk">Lucinda@advancechange.co.uk</a></li>
<li>Linked In: <a href="https://www.linkedin.com/in/lucindacarney/">https://www.linkedin.com/in/lucindacarney/</a></li>
<li>Twitter: @lucindacarney</li>
<li>Instagram: @hruprising</li>
<li>Facebook: @hruprising</li>
</ul>

Welcome to the HR Uprising Podcast.

This engaging podcast explores HR ‘hot’ topics and challenges through conversations with relevant experts and real-life HR; O.D. or L&D professionals. HR Uprising is about creating an inclusive forum that enables us to share and learn from experts and everyday professionals. Hosted by Actus CEO Lucinda Carney a Business Psychologist; Chartered Psychologist; Experienced HR Change Agent; Entrepreneur; Speaker and Coach. There are two types of show format the ‘In focus’ episodes where Lucinda delves into a specialist topic in some depth and the ‘Conversations with’ series where we interview experts and people like you. Our hope is that our shows are both informative and fun.
The HR Uprising Podcast is all about learning through collaboration; taking evidence-based action and helping colleagues to have the confidence and skills to rise-up through their organisations by delivering real, lasting business value. You can access more information on each Podcast including resources or links mentioned in the show at our website www.hruprising.com. If you are a forward-thinking HR; L&D or O.D. professional who has a success story or challenge that others can learn from and you would like to be featured in future podcasts you can get in touch through one of the routes below.

Connect with us here:                                                                                                                                      Join the LinkedIn community: https://www.linkedin.com/groups/13714397/ LinkedIn: https://www.linkedin.com/in/lucindacarney/
Instagram: @hruprising Facebook: @hruprising  X (Twitter): @hruprising YouTube: @ActusSoftware   

Lucinda is the founder and CEO of Actus Software, which offers a fully integrated HR solution designed to simplify performance management. Our comprehensive Performance, Learning, and Talent Suite enhances employee development and engagement. For more information, please visit our website at www.actus.co.uk and request a free demo from one of our HR experts. Our products include: Performance Management, Learning Management (LMS), Talent Management, 360 Feedback and Survey, Onboarding, HRIS and HR Compliance. 

Connect with Actus here:LinkedIn https://www.linkedin.com/company/2400060/admin/dashboard/
Instagram: @actussoftware Facebook: @actussoftware YouTube: @ActusSoftware X (Twitter): @ActusSoftware
Lucinda also offers bespoke, high quality HR training through Actus’ learning solutions. Topics include: Dealing with Underperformance, Managing for High Performance, Change Superhero Training and Bite Size Training. For more information see the Training section on the Actus website.

Welcome to the HR Uprising Podcast.
This engaging podcast explores HR ‘hot’ topics and challenges through conversations with relevant experts and real-life HR; O.D. or L&amp;D professionals. HR Uprising is about creating an inclusive forum that enables us to share and learn from experts and everyday professionals. Hosted by Actus CEO Lucinda Carney a Business Psychologist; Chartered Psychologist; Experienced HR Change Agent; Entrepreneur; Speaker and Coach. There are two types of show format the ‘In focus’ episodes where Lucinda delves into a specialist topic in some depth and the ‘Conversations with’ series where we interview experts and people like you. Our hope is that our shows are both informative and fun. The HR Uprising Podcast is all about learning through collaboration; taking evidence-based action and helping colleagues to have the confidence and skills to rise-up through their organisations by delivering real, lasting business value. You can access more information on each Podcast including resources or links mentioned in the show at our website <a href="http://www.hruprising.com">www.hruprising.com</a>. If you are a forward-thinking HR; L&amp;D or O.D. professional who has a success story or challenge that others can learn from and you would like to be featured in future podcasts you can get in touch through one of the routes below.
Connect with us here:                                                                                                                                      Join the LinkedIn community: <a href="https://www.linkedin.com/groups/13714397/">https://www.linkedin.com/groups/13714397/</a> LinkedIn: https://www.linkedin.com/in/lucindacarney/ Instagram: @hruprising Facebook: @hruprising  X (Twitter): @hruprising YouTube: @ActusSoftware   
Lucinda is the founder and CEO of Actus Software, which offers a fully integrated HR solution designed to simplify performance management. Our comprehensive Performance, Learning, and Talent Suite enhances employee development and engagement. For more information, please visit our website at www.actus.co.uk and request a free demo from one of our HR experts. Our products include: Performance Management, Learning Management (LMS), Talent Management, 360 Feedback and Survey, Onboarding, HRIS and HR Compliance. 
Connect with Actus here:                                                                                                                                  LinkedIn https://www.linkedin.com/company/2400060/admin/dashboard/ Instagram: @actussoftware Facebook: @actussoftware YouTube: @ActusSoftware X (Twitter): @ActusSoftware Lucinda also offers bespoke, high quality HR training through Actus’ learning solutions. Topics include: Dealing with Underperformance, Managing for High Performance, Change Superhero Training and Bite Size Training. For more information see the Training section on the Actus website.

The HR Uprising Podcast

The HR Uprising

Joyful Leadership - with Carol Norbeck Hines

Lucinda welcomes back Gary Cookson from Epic HR to discuss his upcoming book, "Making Hybrid Working Work." They delve into the current landscape of hybrid working, exploring why some organisations are pushing for a return to the office while others successfully embrace hybrid models.

Gary also highlights the demographic factors influencing leadership decisions and the importance of trust in managing remote teams.

KEY TAKEAWAYS
Organisations that are struggling with hybrid working often haven't fully committed to making it work. Successful hybrid models require genuine effort and adaptation rather than superficial adjustments.
The push for a return to the office is often driven by senior leadership teams that may not represent the broader employee demographic. This lack of diversity in leadership can skew perceptions of what works best for the workforce.
Managers who have traditionally operated in face-to-face environments may struggle with trust in remote settings. Effective hybrid management requires unlearning old habits and developing new skills to foster trust and engagement.
Establishing a management contract between managers and employees can clarify expectations and support needs. This approach encourages open communication about how individuals prefer to be managed in a hybrid environment.

BEST MOMENTS

"The common theme... is that they haven't really tried to make it work in the first place... they haven't really put a lot of effort into it."

"The people who are making these decisions... do tend to be white, middle-aged male. And that does seem to be driving the return to office mandates."

"It's almost lazy in that sense, like you have to work slightly harder to be lazy."

"What you think hybrid work is, is different than anybody else listening to this. And that's because your context matters."

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/

www.changesuperhero.com

www.hruprising.com

Get your copy of How To Be A Change Superhero by emailing at info@actus.co.uk 

Epic HR - https://epichr.co.uk/

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR Uprising
Join the LinkedIn community - https://www.linkedin.com/groups/13714397/
Email: Lucinda@advancechange.co.uk
Linked In: https://www.linkedin.com/in/lucindacarney/
Twitter: @lucindacarney
Instagram: @hruprising
Facebook: @hruprising

Actus Software
Website: https://www.actus.co.uk
LinkedIn
Instagram
Facebook
YouTube
X / Twitter

Lucinda welcomes back Gary Cookson from Epic HR to discuss his upcoming book, "Making Hybrid Working Work." They delve into the current landscape of hybrid working, exploring why some organisations are pushing for a return to the office while others successfully embrace hybrid models.
Gary also highlights the demographic factors influencing leadership decisions and the importance of trust in managing remote teams.
KEY TAKEAWAYS
<ul>
<li>Organisations that are struggling with hybrid working often haven't fully committed to making it work. Successful hybrid models require genuine effort and adaptation rather than superficial adjustments.</li>
<li>The push for a return to the office is often driven by senior leadership teams that may not represent the broader employee demographic. This lack of diversity in leadership can skew perceptions of what works best for the workforce.</li>
<li>Managers who have traditionally operated in face-to-face environments may struggle with trust in remote settings. Effective hybrid management requires unlearning old habits and developing new skills to foster trust and engagement.</li>
<li>Establishing a management contract between managers and employees can clarify expectations and support needs. This approach encourages open communication about how individuals prefer to be managed in a hybrid environment.</li>
</ul>
BEST MOMENTS
"The common theme... is that they haven't really tried to make it work in the first place... they haven't really put a lot of effort into it."
"The people who are making these decisions... do tend to be white, middle-aged male. And that does seem to be driving the return to office mandates."
"It's almost lazy in that sense, like you have to work slightly harder to be lazy."
"What you think hybrid work is, is different than anybody else listening to this. And that's because your context matters."
VALUABLE RESOURCES
The HR Uprising Podcast | <a href="https://podcasts.apple.com/us/podcast/the-hr-uprising-podcast/id1465080766">Apple</a> | <a href="https://open.spotify.com/show/7ds86Lxe8fO3rdGPKSIvkp">Spotify</a> | <a href="https://www.stitcher.com/podcast/progressiveproperty/the-hr-uprising">Stitcher</a>  
<a href="https://www.linkedin.com/groups/13714397/">The HR Uprising LinkedIn Group</a>
<a href="https://podcasts.apple.com/us/podcast/how-to-prioritise-self-care/id1465080766?i=1000457748949">How to Prioritise Self-Care (The HR Uprising)</a>
<a href="https://www.waterstones.com/book/how-to-be-a-change-superhero/lucinda-carney/9781788601603">How To Be A Change Superhero - by Lucinda Carney</a>
HR Uprising Mastermind - <a href="https://hruprising.com/mastermind/">https://hruprising.com/mastermind/</a>  
<a href="http://www.changesuperhero.com/">www.changesuperhero.com</a>
<a href="http://www.hruprising.com">www.hruprising.com</a>           
Get your copy of How To Be A Change Superhero by emailing at <a href="mailto:info@actus.co.uk">info@actus.co.uk </a>
Epic HR - <a href="https://epichr.co.uk/">https://epichr.co.uk/</a>
ABOUT THE HOST
Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&amp;D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.
“If you look up, you rise up”
CONTACT METHOD
HR Uprising
<ul>
<li>Join the LinkedIn community - <a href="https://www.linkedin.com/groups/13714397/">https://www.linkedin.com/groups/13714397/</a></li>
<li>Email: <a href="mailto:Lucinda@advancechange.co.uk">Lucinda@advancechange.co.uk</a></li>
<li>Linked In: <a href="https://www.linkedin.com/in/lucindacarney/">https://www.linkedin.com/in/lucindacarney/</a></li>
<li>Twitter: @lucindacarney</li>
<li>Instagram: @hruprising</li>
<li>Facebook: @hruprising</li>
</ul>
Actus Software
<ul>
<li>Website: <a href="http://www.actus.co.uk">https://www.actus.co.uk</a></li>
<li><a href="https://www.linkedin.com/company/2400060/">LinkedIn</a></li>
<li><a href="https://www.instagram.com/actussoftware/">Instagram</a></li>
<li><a href="https://www.facebook.com/actussoftware">Facebook</a></li>
<li><a href="https://www.youtube.com/@ActusSoftware">YouTube</a></li>
<li><a href="https://x.com/ActusSoftware">X / Twitter</a></li>
</ul>

Making Hybrid Working Work with Gary Cookson

Lucinda is joined by Rob Lion, from Black River Performance Management to discuss the critical elements of fostering intrinsic motivation and performance in the workplace. Rob, a full-time professor and expert in human resource development, emphasises the importance of understanding human behaviour, the psychological factors that influence motivation, and introduces the "CAR" model, which focuses on competency, autonomy, and relatedness as key drivers of intrinsic motivation.

KEY TAKEAWAYS


Effective performance management requires a deep understanding of human behaviour and motivation. Organisations often fail to implement sustainable solutions because they overlook the psychological aspects of employee engagement.


High-quality intrinsic motivation is driven by three key elements: competency (the ability to perform tasks effectively), autonomy (the independence to make choices in work), and relatedness (the sense of connection with others). Addressing these needs can enhance employee motivation and performance.


Miscommunication and differing interpretations of terms like "motivation" and "engagement" can hinder organisational effectiveness. It's crucial to establish a common language and understanding among team members to foster better communication and collaboration.


Organisational culture will develop either intentionally (by design) or unintentionally (by default). Leaders must actively cultivate a positive culture that supports intrinsic motivation and employee well-being to ensure long-term success.

BEST MOMENTS

"Work should fuel the human spirit and not drain it, focusing on performance but not at the expense of the employee experience."

"The secret of high performance in people is that we might have the best process, but if people haven't bought into it, humans make things fail."

"High quality, intrinsic motivation requires three different elements: competency, autonomy, and relatedness."

"It's easier for me to tell you, you need to get this done, as opposed to having a conversation that moves us into this alignment category."

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/

www.changesuperhero.com

www.hruprising.com

Get your copy of How To Be A Change Superhero by emailing at info@actus.co.uk 

ABOUT THE GUEST

Dr. Rob Lion is a professor of human resource development at Idaho State University. He specializes in culture, leadership development, strategy, and organizational performance. In addition to his teaching and research, Rob and his wife, Angie Lion, own Black River Performance Management (www.blackriverpm.com). With over 20 years in leadership and organizational development, he is recognized as a visionary leader who promotes actionable science-backed solutions for individuals and organizations.

Rob is a dynamic speaker and consultant who understands how to integrate the theory and teachings of best practices into organizational practices, resulting in strategic and sustainable improvement solutions. Rob provides expert guidance to clients, addressing their "people" needs, obstacles, and opportunities. Rob’s work aims to demystify the process of leading others.

Black River's motto is "Work should fuel the human spirit, not drain it!"

Links

www.blackriverpm.com

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR Uprising
Join the LinkedIn community - https://www.linkedin.com/groups/13714397/
Email: Lucinda@advancechange.co.uk
Linked In: https://www.linkedin.com/in/lucindacarney/
Twitter: @lucindacarney
Instagram: @hruprising
Facebook: @hruprising

Actus Software
Website: https://www.actus.co.uk
LinkedIn
Instagram
Facebook
YouTube
X / Twitter

Lucinda is joined by Rob Lion, from Black River Performance Management to discuss the critical elements of fostering intrinsic motivation and performance in the workplace. Rob, a full-time professor and expert in human resource development, emphasises the importance of understanding human behaviour, the psychological factors that influence motivation, and introduces the "CAR" model, which focuses on competency, autonomy, and relatedness as key drivers of intrinsic motivation.
KEY TAKEAWAYS
<ul>
<li>
Effective performance management requires a deep understanding of human behaviour and motivation. Organisations often fail to implement sustainable solutions because they overlook the psychological aspects of employee engagement.
</li>
<li>
High-quality intrinsic motivation is driven by three key elements: competency (the ability to perform tasks effectively), autonomy (the independence to make choices in work), and relatedness (the sense of connection with others). Addressing these needs can enhance employee motivation and performance.
</li>
<li>
Miscommunication and differing interpretations of terms like "motivation" and "engagement" can hinder organisational effectiveness. It's crucial to establish a common language and understanding among team members to foster better communication and collaboration.
</li>
<li>
Organisational culture will develop either intentionally (by design) or unintentionally (by default). Leaders must actively cultivate a positive culture that supports intrinsic motivation and employee well-being to ensure long-term success.
</li>
</ul>
BEST MOMENTS
"Work should fuel the human spirit and not drain it, focusing on performance but not at the expense of the employee experience."
"The secret of high performance in people is that we might have the best process, but if people haven't bought into it, humans make things fail."
"High quality, intrinsic motivation requires three different elements: competency, autonomy, and relatedness."
"It's easier for me to tell you, you need to get this done, as opposed to having a conversation that moves us into this alignment category."
VALUABLE RESOURCES
The HR Uprising Podcast | <a href="https://podcasts.apple.com/us/podcast/the-hr-uprising-podcast/id1465080766">Apple</a> | <a href="https://open.spotify.com/show/7ds86Lxe8fO3rdGPKSIvkp">Spotify</a> | <a href="https://www.stitcher.com/podcast/progressiveproperty/the-hr-uprising">Stitcher</a>  
<a href="https://www.linkedin.com/groups/13714397/">The HR Uprising LinkedIn Group</a>
<a href="https://podcasts.apple.com/us/podcast/how-to-prioritise-self-care/id1465080766?i=1000457748949">How to Prioritise Self-Care (The HR Uprising)</a>
<a href="https://www.waterstones.com/book/how-to-be-a-change-superhero/lucinda-carney/9781788601603">How To Be A Change Superhero - by Lucinda Carney</a>
HR Uprising Mastermind - <a href="https://hruprising.com/mastermind/">https://hruprising.com/mastermind/</a>  
<a href="http://www.changesuperhero.com/">www.changesuperhero.com</a>
<a href="http://www.hruprising.com">www.hruprising.com</a>           
Get your copy of How To Be A Change Superhero by emailing at <a href="mailto:info@actus.co.uk">info@actus.co.uk </a>
ABOUT THE GUEST
Dr. Rob Lion is a professor of human resource development at Idaho State University. He specializes in culture, leadership development, strategy, and organizational performance. In addition to his teaching and research, Rob and his wife, Angie Lion, own Black River Performance Management (<a href="http://www.blackriverpm.com/">www.blackriverpm.com</a>). With over 20 years in leadership and organizational development, he is recognized as a visionary leader who promotes actionable science-backed solutions for individuals and organizations. Rob is a dynamic speaker and consultant who understands how to integrate the theory and teachings of best practices into organizational practices, resulting in strategic and sustainable improvement solutions. Rob provides expert guidance to clients, addressing their "people" needs, obstacles, and opportunities. Rob’s work aims to demystify the process of leading others.
Black River's motto is "Work should fuel the human spirit, not drain it!"
Links
<a href="http://www.blackriverpm.com/">www.blackriverpm.com</a>
ABOUT THE HOST
Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&amp;D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.
“If you look up, you rise up”
CONTACT METHOD
HR Uprising
<ul>
<li>Join the LinkedIn community - <a href="https://www.linkedin.com/groups/13714397/">https://www.linkedin.com/groups/13714397/</a></li>
<li>Email: <a href="mailto:Lucinda@advancechange.co.uk">Lucinda@advancechange.co.uk</a></li>
<li>Linked In: <a href="https://www.linkedin.com/in/lucindacarney/">https://www.linkedin.com/in/lucindacarney/</a></li>
<li>Twitter: @lucindacarney</li>
<li>Instagram: @hruprising</li>
<li>Facebook: @hruprising</li>
</ul>
Actus Software
<ul>
<li>Website: <a href="http://www.actus.co.uk">https://www.actus.co.uk</a></li>
<li><a href="https://www.linkedin.com/company/2400060/">LinkedIn</a></li>
<li><a href="https://www.instagram.com/actussoftware/">Instagram</a></li>
<li><a href="https://www.facebook.com/actussoftware">Facebook</a></li>
<li><a href="https://www.youtube.com/@ActusSoftware">YouTube</a></li>
<li><a href="https://x.com/ActusSoftware">X / Twitter</a></li>
</ul>

Mastering Motivation with Rob Lion

Lucinda is joined by employee relations expert Emma Hogan to explore the intricacies of workplace investigations. Emma shares her extensive background in HR, detailing her journey from retail graduate to running her own consultancy specialising in complex investigations.

Together they examine the importance of conducting thorough and empathetic investigations, especially in light of recent legislation aimed at preventing workplace harassment

KEY TAKEAWAYS
Investigations are increasingly critical in organisations due to heightened scrutiny and new legislation, such as the duty to prevent sexual harassment in the workplace. Properly conducted investigations can help organisations avoid legal pitfalls and ensure a fair process.
While line managers are often tasked with conducting investigations, they may lack the necessary training and time. Organisations should consider having dedicated HR personnel or external experts to handle complex investigations, especially in sensitive cases.
Maintaining open and transparent communication with employees throughout the investigation process is essential. Regular updates and welfare checks can alleviate anxiety for those involved and ensure they feel supported.
Providing training for managers and HR personnel on how to conduct investigations is crucial. This training should cover legal aspects, evidence gathering, questioning techniques, and best practices to ensure investigations are thorough and fair.

BEST MOMENTS

"I think just a combination probably of a really good judgment in difficult situations... coupled with a degree of empathy. It's really important that they don't get forgotten about during the investigation process."

"Investigations have been in the news in the past couple of years far more than they have been before... where investigations haven't been done properly."

"If you're going to ask your line managers to conduct investigations, you've really got to make sure that you're providing them with some robust training regularly."

VALUABLE RESOURCES

The HR Uprising Podcast | Apple | Spotify | Stitcher

The HR Uprising LinkedIn Group

How to Prioritise Self-Care (The HR Uprising)

How To Be A Change Superhero - by Lucinda Carney

HR Uprising Mastermind - https://hruprising.com/mastermind/

www.changesuperhero.com

www.hruprising.com

Get your copy of How To Be A Change Superhero by emailing at info@actus.co.uk 

ABOUT THE GUEST

Emma Hogan is founder of EHHR Ltd, a consultancy providing employee relations expertise to organisations requiring specialist support or independent input. With over 25 years’ experience in HR, Emma built her ER expertise working for organisations across a broad spectrum of industries and working environments, many of whom are household names.

Emma is passionate about helping organisations succeed by managing people in the right way, and has extensive experience in investigating and resolving complex, high risk people issues. She is about to launch a new collaborative venture – J&Em Training Ltd, providing employee relations training to managers and HR, where Workplace Investigation training is the core product and ensuring a positive employee experience is key.

emma@ehhr.co.uk

https://www.linkedin.com/in/emma-hogan-550800b/

ABOUT THE HOST

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

CONTACT METHOD

HR Uprising
Join the LinkedIn community - https://www.linkedin.com/groups/13714397/
Email: Lucinda@advancechange.co.uk
Linked In: https://www.linkedin.com/in/lucindacarney/
Twitter: @lucindacarney
Instagram: @hruprising
Facebook: @hruprising

Actus Software
Website: https://www.actus.co.uk
LinkedIn
Instagram
Facebook
YouTube
X / Twitter

Lucinda is joined by employee relations expert Emma Hogan to explore the intricacies of workplace investigations. Emma shares her extensive background in HR, detailing her journey from retail graduate to running her own consultancy specialising in complex investigations.
Together they examine the importance of conducting thorough and empathetic investigations, especially in light of recent legislation aimed at preventing workplace harassment
KEY TAKEAWAYS
<ul>
<li>Investigations are increasingly critical in organisations due to heightened scrutiny and new legislation, such as the duty to prevent sexual harassment in the workplace. Properly conducted investigations can help organisations avoid legal pitfalls and ensure a fair process.</li>
<li>While line managers are often tasked with conducting investigations, they may lack the necessary training and time. Organisations should consider having dedicated HR personnel or external experts to handle complex investigations, especially in sensitive cases.</li>
<li>Maintaining open and transparent communication with employees throughout the investigation process is essential. Regular updates and welfare checks can alleviate anxiety for those involved and ensure they feel supported.</li>
<li>Providing training for managers and HR personnel on how to conduct investigations is crucial. This training should cover legal aspects, evidence gathering, questioning techniques, and best practices to ensure investigations are thorough and fair.</li>
</ul>
BEST MOMENTS
"I think just a combination probably of a really good judgment in difficult situations... coupled with a degree of empathy. It's really important that they don't get forgotten about during the investigation process."
"Investigations have been in the news in the past couple of years far more than they have been before... where investigations haven't been done properly."
"If you're going to ask your line managers to conduct investigations, you've really got to make sure that you're providing them with some robust training regularly."
VALUABLE RESOURCES
The HR Uprising Podcast | <a href="https://podcasts.apple.com/us/podcast/the-hr-uprising-podcast/id1465080766">Apple</a> | <a href="https://open.spotify.com/show/7ds86Lxe8fO3rdGPKSIvkp">Spotify</a> | <a href="https://www.stitcher.com/podcast/progressiveproperty/the-hr-uprising">Stitcher</a>  
<a href="https://www.linkedin.com/groups/13714397/">The HR Uprising LinkedIn Group</a>
<a href="https://podcasts.apple.com/us/podcast/how-to-prioritise-self-care/id1465080766?i=1000457748949">How to Prioritise Self-Care (The HR Uprising)</a>
<a href="https://www.waterstones.com/book/how-to-be-a-change-superhero/lucinda-carney/9781788601603">How To Be A Change Superhero - by Lucinda Carney</a>
HR Uprising Mastermind - <a href="https://hruprising.com/mastermind/">https://hruprising.com/mastermind/</a>  
<a href="http://www.changesuperhero.com/">www.changesuperhero.com</a>
<a href="http://www.hruprising.com">www.hruprising.com</a>           
Get your copy of How To Be A Change Superhero by emailing at <a href="mailto:info@actus.co.uk">info@actus.co.uk </a>
ABOUT THE GUEST
Emma Hogan is founder of EHHR Ltd, a consultancy providing employee relations expertise to organisations requiring specialist support or independent input. With over 25 years’ experience in HR, Emma built her ER expertise working for organisations across a broad spectrum of industries and working environments, many of whom are household names.
Emma is passionate about helping organisations succeed by managing people in the right way, and has extensive experience in investigating and resolving complex, high risk people issues. She is about to launch a new collaborative venture – J&amp;Em Training Ltd, providing employee relations training to managers and HR, where Workplace Investigation training is the core product and ensuring a positive employee experience is key.
<a href="mailto:emma@ehhr.co.uk">emma@ehhr.co.uk</a>
<a href="https://www.linkedin.com/in/emma-hogan-550800b/">https://www.linkedin.com/in/emma-hogan-550800b/</a>
ABOUT THE HOST
Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&amp;D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.
“If you look up, you rise up”
CONTACT METHOD
HR Uprising
<ul>
<li>Join the LinkedIn community - <a href="https://www.linkedin.com/groups/13714397/">https://www.linkedin.com/groups/13714397/</a></li>
<li>Email: <a href="mailto:Lucinda@advancechange.co.uk">Lucinda@advancechange.co.uk</a></li>
<li>Linked In: <a href="https://www.linkedin.com/in/lucindacarney/">https://www.linkedin.com/in/lucindacarney/</a></li>
<li>Twitter: @lucindacarney</li>
<li>Instagram: @hruprising</li>
<li>Facebook: @hruprising</li>
</ul>
Actus Software
<ul>
<li>Website: <a href="http://www.actus.co.uk">https://www.actus.co.uk</a></li>
<li><a href="https://www.linkedin.com/company/2400060/">LinkedIn</a></li>
<li><a href="https://www.instagram.com/actussoftware/">Instagram</a></li>
<li><a href="https://www.facebook.com/actussoftware">Facebook</a></li>
<li><a href="https://www.youtube.com/@ActusSoftware">YouTube</a></li>
<li><a href="https://x.com/ActusSoftware">X / Twitter</a></li>
</ul>

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