What does "standard hospital care" actually mean? What rights do you have as a patient? And what should you know before you or someone you love is discharged or transferred from a hospital?

I'm joined by Gayle Nash, President and CEO of Nash Healthcare Consulting, to take us behind the scenes of the hospital system and explain things most patients and families are never taught.

Gayle brings decades of experience in healthcare. She began her career as a nurse, went on to serve in hospital leadership as a Chief Nursing Officer and Chief Quality Officer, spent 13 years as a Joint Commission nurse surveyor, and has experience surveying for CMS. Today, she works with hospitals and healthcare organizations preparing for accreditation surveys.

We talk about:

• What hospital accreditation actually means • What The Joint Commission Gold Seal does and does not tell you • How accreditation relates to Medicare requirements • What surveyors look at inside a hospital • What "standard of care" means from a hospital quality and compliance perspective • Patient rights inside the hospital • Healthcare Power of Attorney, advance directives, living wills and POLST/MOST forms • What patients and families should understand about discharge planning • Transfers to skilled nursing, rehabilitation, hospice, nursing homes or home • What to do when you don't believe a discharge or transfer plan is safe • Who to talk to inside the hospital when you have concerns • Patient Relations, Quality, Risk Management, case management and ethics • What patients and caregivers can do before a problem happens

Gayle also shares experiences from her years in nursing and hospital quality that help connect all of those rules and regulations back to the person who matters most: the patient.

My goal with this conversation is simple. I want patients and families to better understand how hospitals work, what questions they can ask, and how to advocate for themselves when they're making difficult decisions.

Need help navigating Peripheral Artery Disease (PAD) or facing a possible amputation? Call the Global PAD Association's Leg Saver Hotline: 1-833-PAD-LEGS

Subscribe to @TheWayToMyHeart for more conversations focused on helping patients become better informed and better advocates for their care.

#PatientRights #HospitalCare #PatientAdvocacy #HospitalDischarge #Healthcare #Medicare #JointCommission #AdvanceDirective #PowerOfAttorney #PatientSafety

What does "standard hospital care" actually mean? What rights do you have as a patient? And what should you know before you or someone you love is discharged or transferred from a hospital? I'm joined by Gayle Nash, President and CEO of Nash Healthcare Consulting, to take us behind the scenes of the hospital system and explain things most patients and families are never taught. Gayle brings decades of experience in healthcare. She began her career as a nurse, went on to serve in hospital leadership as a Chief Nursing Officer and Chief Quality Officer, spent 13 years as a Joint Commission nurse surveyor, and has experience surveying for CMS. Today, she works with hospitals and healthcare organizations preparing for accreditation surveys. We talk about: • What hospital accreditation actually means • What The Joint Commission Gold Seal does and does not tell you • How accreditation relates to Medicare requirements • What surveyors look at inside a hospital • What "standard of care" means from a hospital quality and compliance perspective • Patient rights inside the hospital • Healthcare Power of Attorney, advance directives, living wills and POLST/MOST forms • What patients and families should understand about discharge planning • Transfers to skilled nursing, rehabilitation, hospice, nursing homes or home • What to do when you don't believe a discharge or transfer plan is safe • Who to talk to inside the hospital when you have concerns • Patient Relations, Quality, Risk Management, case management and ethics • What patients and caregivers can do before a problem happens Gayle also shares experiences from her years in nursing and hospital quality that help connect all of those rules and regulations back to the person who matters most: the patient. My goal with this conversation is simple. I want patients and families to better understand how hospitals work, what questions they can ask, and how to advocate for themselves when they're making difficult decisions. Need help navigating Peripheral Artery Disease (PAD) or facing a possible amputation? Call the Global PAD Association's Leg Saver Hotline: 1-833-PAD-LEGS Subscribe to @TheWayToMyHeart for more conversations focused on helping patients become better informed and better advocates for their care. #PatientRights #HospitalCare #PatientAdvocacy #HospitalDischarge #Healthcare #Medicare #JointCommission #AdvanceDirective #PowerOfAttorney #PatientSafety

All of us have the power to create change. The advances in technology are now such that if you have an idea, it’s easier than ever to execute on it. “Kym McNicholas On Innovation” shares the journeys of successful entrepreneurs, innovators, and investors from around the world who will inspire you to create your own financial independence. The show also features some of the most advanced technologies you’ve never heard of that could be have an impact on your life, your business, and your career. 

Regular featured segments include “The Edge” which highlights businesses that are game-changing in the enterprise. Plus, each week in “HealthTech”, you’ll hear about a company that’s creating better, safer, faster, and cheaper technologies that will improve patient care and lower costs. And in our “Female Seeking Startup” series hear the success stories of some of the most powerful women who are creating game-changing technologies.

Produced and Published by The Innovators Network (http://TheInnovators.Network)

The Heart of Innovation with Kym McNicholas

The Heart of Innovation is 60 minutes with life and limb saving potential. Emmy Award-winning Journalist and Patient Navigator Kym McNicholas and Interventional Cardiologist Dr. John Phillips discuss new exciting ideas and innovation in healthcare. They tackle some of the greatest barriers to timely, effective patient care and discuss solutions with physicians, clinicians, policy makers, and most importantly, patients.

The Heart of Innovation is 60 minutes with life and limb saving potential. Emmy Award-winning Journalist and Patient Navigator Kym McNicholas and Interventional Cardiologist Dr. John Phillips discuss new exciting ideas and innovation in healthcare. They tackle some of the greatest barriers to timely, effective patient care and discuss solutions with physicians, clinicians, policy makers, and most importantly, patients.