Next time your telco melts down, don’t worry, Telstra has a backup plan, and it involves Elon Musk’s Starlink satellite network. In the aftermath of yet another embarrassing outage, Technology Editor Jared Lynch analyses Telstra’s so-called solution – and explains exactly how a tech writer makes sure he never goes off the air. 

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Warnings ignored: Telstra failed to update technology

Telstra reveals missed update sent network clocks back to 2006, sparking outage

Telstra chief reveals new triple-0 workaround: Starlink texts

Telstra outage compensation: What you need to know and how to claim yours

Commentary by Jared Lynch: Part to blame, but Telstra’s failure is human

This episode of The Front is presented by Claire Harvey, produced by Kristen Amiet and edited by Joshua Burton. Our team includes Lia Tsamoglou, Tiffany Dimmack, and Jasper Leak, who also composed our music.