We’re talking about final rules from the U.S. Department of Transportation about when and how airline passengers qualify for a refund. This rule is widely seen as a win for customers -- but there is at least one provision of the rule that could make things tricky for parts of the travel-sales business. In addition, the DOT ruled on when flyers must be told about certain ancillary fees.

In this episode, host Rebecca Tobin goes over both rules with Laura Chadwick of the Travel Technology Association and our aviation editor Robert Silk.

This episode was recorded Friday, May 3, and has been edited for length and clarity.

Episode sponsor: 

This episode is sponsored by All-Inclusive by Marriott Bonvoy. https://all-inclusive.marriott.com/

Related reports: 

Biden administrations finalizes rule establishing airline refund requirements https://www.travelweekly.com/Travel-News/Government/DOT-rule-finalized-airline-refunds 

New airfare refund regulations are a win for consumers https://www.travelweekly.com/Travel-News/Airline-News/New-airfare-refund-regulations-strike-a-blow-for-the-consumer 

Mark Pestronk’s Legal Briefs column: Is the DOT refund rule still anti-agent? https://www.travelweekly.com/Mark-Pestronk/Is-the-DOT-refund-rule-still-anti-agent

We’re talking about final rules from the U.S. Department of Transportation about when and how airline passengers qualify for a refund. This rule is widely seen as a win for customers -- but there is at least one provision of the rule that could make things tricky for parts of the travel-sales business. In addition, the DOT ruled on when flyers must be told about certain ancillary fees.
In this episode, host Rebecca Tobin goes over both rules with Laura Chadwick of the Travel Technology Association and our aviation editor Robert Silk. This episode was recorded Friday, May 3, and has been edited for length and clarity.
Episode sponsor: 
This episode is sponsored by All-Inclusive by Marriott Bonvoy. <a href="https://all-inclusive.marriott.com/">https://all-inclusive.marriott.com/</a>
Related reports: 
Biden administrations finalizes rule establishing airline refund requirements <a href="https://www.travelweekly.com/Travel-News/Government/DOT-rule-finalized-airline-refunds">https://www.travelweekly.com/Travel-News/Government/DOT-rule-finalized-airline-refunds </a>
New airfare refund regulations are a win for consumers <a href="https://www.travelweekly.com/Travel-News/Airline-News/New-airfare-refund-regulations-strike-a-blow-for-the-consumer">https://www.travelweekly.com/Travel-News/Airline-News/New-airfare-refund-regulations-strike-a-blow-for-the-consumer </a>
Mark Pestronk’s Legal Briefs column: Is the DOT refund rule still anti-agent? <a href="https://www.travelweekly.com/Mark-Pestronk/Is-the-DOT-refund-rule-still-anti-agent">https://www.travelweekly.com/Mark-Pestronk/Is-the-DOT-refund-rule-still-anti-agent</a>

Travel Weekly's team of reporters, editors and contributors explore ideas, share experiences and provide insight into what they’ve uncovered while reporting on some of the biggest trends in travel.

Travel Weekly's team of reporters, editors and contributors explore ideas, share experiences and provide insight into what they&rsquo;ve uncovered while reporting on some of the biggest trends in travel.

Hosted by Rebecca Tobin, managing editor of Travel Weekly

The Folo by Travel Weekly

Travel Weekly's team of reporters, editors and contributors take a deep dive into the biggest travel story of the week. 

In each episode, we invite invite our team of journalists and their trusted sources to delve into major travel trends that industry insiders, or just travelers, want to know about.  

You may be wondering: Why the Folo? Well, a folo -- f o l o -- is a journalism term, a kind of shorthand that basically means to follow a breaking news story with more in depth reporting and analysis. And at the Folo podcast, that's what we do. 

Hosted by Travel Weekly managing editor Rebecca Tobin.

Travel Weekly's team of reporters, editors and contributors take a deep dive into the biggest travel story of the week.&nbsp;
In each episode, we invite invite our team of journalists and their trusted sources to delve into major travel trends that industry insiders, or just travelers, want to know about. &nbsp;
You may be wondering: Why the Folo? Well, a folo -- f o l o -- is a journalism term, a kind of shorthand that basically means to follow a breaking news story with more in depth reporting and analysis. And at the Folo podcast, that's what we do.&nbsp;
Hosted by Travel Weekly managing editor Rebecca Tobin.

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