The deadly earthquake that struck Morocco Sept. 8 had some serious repercussions for tourism, particularly as Morocco has become a popular place to visit. Last year more than 10 million tourists visited Morocco overall; at the time of the quake, for example, Intrepid Travel had more than 600 guests in the country.

In this episode, we go behind the scenes of Intrepid's decision-making strategy, with Intrepid CEO James Thornton, tours editor Nicole Edenedo and host Rebecca Tobin. What’s the communication strategy for an operator with guests on the ground? What’s the right way to render assistance? And then – when’s the right time to return, and how? And how does a company reassure travelers that it’s ok to visit (in this episode, Thornton says that Intrepid put a link for future travelers on its website’s home page, but since then, the link has been moved; the info can be found here: https://www.intrepidtravel.com/au/travel-alerts 

This episode was recorded Monday, Sept. 18 and has been edited for length and clarity.

 Episode sponsor: 

This episode is sponsored by Air France/KLM Royal Dutch Airlines: www.afkl.biz

Related reports: 

Intrepid Travel: https://www.intrepidtravel.com/us

Intrepid’s Natalie Placko on how to support Morocco after the quake https://www.travelweekly.com/On-The-Record/Natalie-Placko-Intrepid 

Arnie Weissmann’s column: In Morocco, lives upended but goals remain https://www.travelweekly.com/Arnie-Weissmann/In-Morocco-lives-upended-but-goals-remain 

Tour operators resuming Morocco trips https://www.travelweekly.com/Travel-News/Tour-Operators/Tour-operators-resume-Morocco-trips 

New tours highlight Intrepid Travel’s partnership with Morocco tourism https://www.travelweekly.com/Travel-News/Tour-Operators/New-Intrepid-Travel-Morocco-tours

The deadly earthquake that struck Morocco Sept. 8 had some serious repercussions for tourism, particularly as Morocco has become a popular place to visit. Last year more than 10 million tourists visited Morocco overall; at the time of the quake, for example, Intrepid Travel had more than 600 guests in the country.
In this episode, we go behind the scenes of Intrepid's decision-making strategy, with Intrepid CEO James Thornton, tours editor Nicole Edenedo and host Rebecca Tobin. What’s the communication strategy for an operator with guests on the ground? What’s the right way to render assistance? And then – when’s the right time to return, and how? And how does a company reassure travelers that it’s ok to visit (in this episode, Thornton says that Intrepid put a link for future travelers on its website’s home page, but since then, the link has been moved; the info can be found here: <a href="https://www.intrepidtravel.com/au/travel-alerts">https://www.intrepidtravel.com/au/travel-alerts </a>
This episode was recorded Monday, Sept. 18 and has been edited for length and clarity.
 Episode sponsor: 
This episode is sponsored by Air France/KLM Royal Dutch Airlines: <a href="http://www.afkl.biz">www.afkl.biz</a>
Related reports: 
Intrepid Travel: <a href="https://www.intrepidtravel.com/us">https://www.intrepidtravel.com/us</a>
Intrepid’s Natalie Placko on how to support Morocco after the quake <a href="https://www.travelweekly.com/On-The-Record/Natalie-Placko-Intrepid">https://www.travelweekly.com/On-The-Record/Natalie-Placko-Intrepid </a>
Arnie Weissmann’s column: In Morocco, lives upended but goals remain <a href="https://www.travelweekly.com/Arnie-Weissmann/In-Morocco-lives-upended-but-goals-remain">https://www.travelweekly.com/Arnie-Weissmann/In-Morocco-lives-upended-but-goals-remain </a>
Tour operators resuming Morocco trips <a href="https://www.travelweekly.com/Travel-News/Tour-Operators/Tour-operators-resume-Morocco-trips">https://www.travelweekly.com/Travel-News/Tour-Operators/Tour-operators-resume-Morocco-trips </a>
New tours highlight Intrepid Travel’s partnership with Morocco tourism <a href="https://www.travelweekly.com/Travel-News/Tour-Operators/New-Intrepid-Travel-Morocco-tours">https://www.travelweekly.com/Travel-News/Tour-Operators/New-Intrepid-Travel-Morocco-tours</a>

Travel Weekly's team of reporters, editors and contributors explore ideas, share experiences and provide insight into what they’ve uncovered while reporting on some of the biggest trends in travel.

Travel Weekly's team of reporters, editors and contributors explore ideas, share experiences and provide insight into what they&rsquo;ve uncovered while reporting on some of the biggest trends in travel.

Hosted by Rebecca Tobin, managing editor of Travel Weekly

The Folo by Travel Weekly

Travel Weekly's team of reporters, editors and contributors take a deep dive into the biggest travel story of the week. 

In each episode, we invite invite our team of journalists and their trusted sources to delve into major travel trends that industry insiders, or just travelers, want to know about.  

You may be wondering: Why the Folo? Well, a folo -- f o l o -- is a journalism term, a kind of shorthand that basically means to follow a breaking news story with more in depth reporting and analysis. And at the Folo podcast, that's what we do. 

Hosted by Travel Weekly managing editor Rebecca Tobin.

Travel Weekly's team of reporters, editors and contributors take a deep dive into the biggest travel story of the week.&nbsp;
In each episode, we invite invite our team of journalists and their trusted sources to delve into major travel trends that industry insiders, or just travelers, want to know about. &nbsp;
You may be wondering: Why the Folo? Well, a folo -- f o l o -- is a journalism term, a kind of shorthand that basically means to follow a breaking news story with more in depth reporting and analysis. And at the Folo podcast, that's what we do.&nbsp;
Hosted by Travel Weekly managing editor Rebecca Tobin.

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