We're focusing on an emerging branch of artificial intelligence called agentic AI – that is, an AI tool that can, essentially, act like a booking agent, all the way up to making a reservation on the traveler’s behalf. It acts like an agent – but is it a threat to human travel advisors? And what does agentic AI mean for the OTA model, supplier customer service and travelers themselves?

On this episode, McKinsey and Co.’s Vik Krishnan and Travel Weekly aviation editor Robert Silk talk with host Rebecca Tobin about the latest developments in agentic AI and travel and where the technology could lead us. 

This episode was recorded Nov. 21 and has been edited for length and clarity. 

Episode sponsor

This episode is sponsored by Windstar Cruises https://www.windstarcruises.com

Related links

Agentic AI turns searches into sales https://www.travelweekly.com/Travel-News/Travel-Technology/Agentic-AI-turns-searches-to-sales

Hotel and flight bookings are coming to Google's AI Mode https://www.travelweekly.com/Travel-News/Travel-Technology/Hotel-and-flight-bookings-coming-to-Google-AI-Mode

We're focusing on an emerging branch of artificial intelligence called agentic AI &ndash; that is, an AI tool that can, essentially, act like a booking agent, all the way up to making a reservation on the traveler&rsquo;s behalf. It acts like an agent &ndash; but is it a threat to human travel advisors? And what does agentic AI mean for the OTA model, supplier customer service and travelers themselves?
On this episode, McKinsey and Co.&rsquo;s Vik Krishnan and Travel Weekly aviation editor Robert Silk talk with host Rebecca Tobin about the latest developments in agentic AI and travel and where the technology could lead us.&nbsp;
This episode was recorded Nov. 21 and has been edited for length and clarity.&nbsp;
Episode sponsor
This episode is sponsored by Windstar Cruises <a href="https://www.windstarcruises.com">https://www.windstarcruises.com</a>
Related links
Agentic AI turns searches into sales <a href="https://www.travelweekly.com/Travel-News/Travel-Technology/Agentic-AI-turns-searches-to-sales">https://www.travelweekly.com/Travel-News/Travel-Technology/Agentic-AI-turns-searches-to-sales</a>
Hotel and flight bookings are coming to Google's AI Mode <a href="https://www.travelweekly.com/Travel-News/Travel-Technology/Hotel-and-flight-bookings-coming-to-Google-AI-Mode">https://www.travelweekly.com/Travel-News/Travel-Technology/Hotel-and-flight-bookings-coming-to-Google-AI-Mode</a>

Travel Weekly's team of reporters, editors and contributors explore ideas, share experiences and provide insight into what they’ve uncovered while reporting on some of the biggest trends in travel.

Travel Weekly's team of reporters, editors and contributors explore ideas, share experiences and provide insight into what they&rsquo;ve uncovered while reporting on some of the biggest trends in travel.

Hosted by Rebecca Tobin, managing editor of Travel Weekly

The Folo by Travel Weekly

Travel Weekly's team of reporters, editors and contributors take a deep dive into the biggest travel story of the week. 

In each episode, we invite invite our team of journalists and their trusted sources to delve into major travel trends that industry insiders, or just travelers, want to know about.  

You may be wondering: Why the Folo? Well, a folo -- f o l o -- is a journalism term, a kind of shorthand that basically means to follow a breaking news story with more in depth reporting and analysis. And at the Folo podcast, that's what we do. 

Hosted by Travel Weekly managing editor Rebecca Tobin.

Travel Weekly's team of reporters, editors and contributors take a deep dive into the biggest travel story of the week.&nbsp;
In each episode, we invite invite our team of journalists and their trusted sources to delve into major travel trends that industry insiders, or just travelers, want to know about. &nbsp;
You may be wondering: Why the Folo? Well, a folo -- f o l o -- is a journalism term, a kind of shorthand that basically means to follow a breaking news story with more in depth reporting and analysis. And at the Folo podcast, that's what we do.&nbsp;
Hosted by Travel Weekly managing editor Rebecca Tobin.

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