Anurag Gaur, Knowledge Expert, TMT at Boston Consulting Group details some of the strategies that operators are pursuing across Asia, and how carriers in other regions can implement these to drive traffic and customers to their retail space. The trend, he argues, is moving from just regular retail spaces that sell phones or calling plans, to those that focus on experiences. Whether it’s troubleshooting, showcasing future technologies, or creating personalized experiences, telco retail stores are evolving--and not going anywhere.

Anurag Gaur, Knowledge Expert, TMT at Boston Consulting Group details some of the strategies that operators are pursuing across Asia, and how carriers in other regions can implement these to drive traffic and customers to their retail space. The trend, he argues, is moving from just regular retail spaces that sell phones or calling plans, to those that focus on experiences. Whether it’s troubleshooting, showcasing future technologies, or creating personalized experiences, telco retail stores are evolving--and not going anywhere.

Join host Diana Goovaerts and other Fierce Network editors as they explore the stories behind some of the hottest topics in tech and telecom. Want the inside scoop on broadband, wireless, artificial intelligence and cloud? You'll find it here.

Join host Diana Goovaerts and other Fierce Network editors as they explore the stories behind some of the hottest topics in tech and telecom. Want the inside scoop on broadband, wireless, artificial intelligence and cloud? You'll find it here.

Host Alejandro Piñero leads in-depth discussions on 5G connectivity, AI, networking and more.

The Five Nine

Join host Diana Goovaerts and other Fierce Network editors as they explore the stories behind some of the hottest topics in tech and telecom. Want the inside scoop on broadband, wireless, artificial intelligence and cloud? You'll find it here.

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