Melissa shares her experience transitioning from a property lawyer to founding her own conveyancing law firm, underscoring the challenges and personal growth that accompanied this change. She emphasizes the strategic use of technology to streamline operations and better serve a millennial clientele, reflecting on the importance of adapting to technological advancements in the legal field.

Melissa also discusses creating a positive work culture, prioritizing employee well-being, and her firm's commitment to providing personalized service to transform client experiences. Her insights include practical advice for first-time home buyers, stressing informed decision-making in property transactions, and anticipating future trends in conveyancing.