1:35 We got carried away with all the money that was going into event technology.

4:30 (But) virtual will play an incredibly important role through this decade.

9:07 There's still a big role for innovation and doing things differently.

11:47 Hybrid isn't the answer to any of the big problems facing meeting planners. 

19:09 So many people were so bad at doing virtual that they're not going back. 

25:00 We would miss something as a species if we didn't meet, but we got to complete redesign our events so they're much more sustainable.

27:18 Look at the content you want to cover and if it's only going to take two days just run it for two days, not three days because that's what you did last year.

30:30 There are lots of histories of people who have marched into extinction. The difference now is we know what we're doing.

35:20 We ran a meat-free conference for two days and not only did no one criticise. No one noticed