Optus has confirmed its second triple-zero outage in less than two weeks. The latest incident affected thousands of NSW customers, and it follows an outage linked to four deaths earlier in the month. So, what’s going on with our triple-zero system?  In today's podcast, we'll unpack these latest outages and explain how Australia’s emergency call service works, who is responsible for it, and what happens when it fails.

Hosts: Emma Gillespie and Billi FitzSimons
Producer: Orla Maher

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