This week, we speak to Toru Machida, president of Clefs d’Or Great Britain and head concierge at The Cadogan, a Belmond Hotel. Also in the programme: Monocle’s Milan correspondent, Ivan Carvalho, takes us to sunny Sicily to explore some of the region’s breathtaking offerings and Mary Holland chats to the general manager of Eden Rock Saint Barths, Fabrice Moizan. Plus, Andrew Mueller writes to us from Bratislava and our correspondents from around the world answer listener questions from Oaxaca to California.