Today Andy Silvester talks to Professor Seán Meehan from the IMD School of Management. They discuss the importance of customer centricity, and go through how companies can integrate consumer-first practices. Listen to his IMD Management podcast here.

Andy also talks to City A.M.'s Economics and Markets reporter Jack Barnett. They unpick inflation's 9% high, determine how the Bank of England will get a hold on inflation, and outline what Rishi Sunak could do to alleviate pressure on households facing rising costs.