We all know someone who thinks GenAI can do literally everything (probably the same person who says “let’s circle back” in every meeting). 🙄

In our latest episode, Pete & Kat dive into:

✅ Why “AI-washing” is the new greenwashing 
✅ Use cases that ACTUALLY matter (and save your weekends!) 
✅ How guardrails and trust will make or break your AI strategy 
✅ Why the future is human-led, AI-augmented

If you’re still waiting on the platform, this train is leaving the station FAST. Winners won’t be those with the flashiest tools - they’ll be the ones with trustworthy AI and people on board.

We all know someone who thinks GenAI can do literally everything (probably the same person who says &ldquo;let&rsquo;s circle back&rdquo; in every meeting). 🙄
In our latest episode, Pete &amp; Kat dive into:
✅ Why &ldquo;AI-washing&rdquo; is the new greenwashing ✅ Use cases that ACTUALLY matter (and save your weekends!) ✅ How guardrails and trust will make or break your AI strategy ✅ Why the future is human-led, AI-augmented
If you&rsquo;re still waiting on the platform, this train is leaving the station FAST. Winners won&rsquo;t be those with the flashiest tools - they&rsquo;ll be the ones with trustworthy AI and people on board.

The podcast where work flows, buzzwords go, and digital transformation gets the side-eye it sometimes deserves. In each episode, we chat with the change makers, risk takers, and quietly brilliant minds behind real change – no filters, no fluff, just the good stuff.

Expect tales of automation magic, AI mishaps, platform glow-ups, and the occasional hot take on why legacy systems should come with hazard pay. It’s sharp, a little weird, and totally worth your coffee break. (Or wine break – we won’t judge. In fact, we’ll probably join you!)

This is transformation – with better banter.

Hosted by ServiceNow's human agents: Peter McDonnell, Chief Transformation Officer and Katrina Read, Director of Transformation APJ

The podcast where work flows, buzzwords go, and digital transformation gets the side-eye it sometimes deserves. In each episode, we chat with the change makers, risk takers, and quietly brilliant minds behind real change &ndash; no filters, no fluff, just the good stuff. Expect tales of automation magic, AI mishaps, platform glow-ups, and the occasional hot take on why legacy systems should come with hazard pay. It&rsquo;s sharp, a little weird, and totally worth your coffee break. (Or wine break &ndash; we won&rsquo;t judge. In fact, we&rsquo;ll probably join you!) This is transformation &ndash; with better banter. Hosted by ServiceNow's human agents: Peter McDonnell, Chief Transformation Officer and Katrina Read, Director of Transformation APJ

The Change Agents Podcast

The podcast where work flows, buzzwords go, and transformation gets the side-eye it sometimes deserves. In each episode, we share insights from the change makers, risk takers, and quietly brilliant minds behind real change – no filters, no fluff, just the good stuff.

Expect practical advice onbusiness, digital and AI transformation, operational resilience, and tech modernisation - along with the challenges that come with replacing outdated systems and ways of working. Our focus is on sharing insights that matter: how organisations are adapting, where technology is enabling growth, and what leaders can learn from real transformation journeys.

If you’re interested in the future of work, AI in the enterprise, or building a sustainable digital transformation strategy, this podcast offers clear perspectives and actionable takeaways to help you shape what comes next.

Hosted by ServiceNow's human agents: Peter McDonnell, Chief Transformation Officer and Katrina Read, Director of Transformation APJ

The podcast where work flows, buzzwords go, and transformation gets the side-eye it sometimes deserves. In each episode, we share insights from the change makers, risk takers, and quietly brilliant minds behind real change &ndash; no filters, no fluff, just the good stuff.
Expect practical advice on business, digital and AI transformation, operational resilience, and tech modernisation - along with the challenges that come with replacing outdated systems and ways of working. Our focus is on sharing insights that matter: how organisations are adapting, where technology is enabling growth, and what leaders can learn from real transformation journeys.
If you&rsquo;re interested in the future of work, AI in the enterprise, or building a sustainable digital transformation strategy, this podcast offers clear perspectives and actionable takeaways to help you shape what comes next.
Hosted by ServiceNow's human agents: Peter McDonnell, Chief Transformation Officer and Katrina Read, Director of Transformation APJ

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