Heather McGaffin, Director of the Office of Unified Communications in Washington, D.C. joins the CCT Podcast live from BAPCO to discuss one of the most demanding periods her team has faced.

From a presidential inauguration and state funeral to extreme weather and a major aviation tragedy, Heather shares how her team managed continuous high-pressure events and the leadership lessons that followed.

The conversation explores emergency communications, staff wellbeing, crisis leadership, and why people must remain at the heart of public safety technology.

👉 https://www.criticalcomms.com/
👉 https://www.youtube.com/@CriticalCommunicationsToday/playlists

Heather McGaffin, Director of the Office of Unified Communications in Washington, D.C. joins the CCT Podcast live from BAPCO to discuss one of the most demanding periods her team has faced.
From a presidential inauguration and state funeral to extreme weather and a major aviation tragedy, Heather shares how her team managed continuous high-pressure events and the leadership lessons that followed.
The conversation explores emergency communications, staff wellbeing, crisis leadership, and why people must remain at the heart of public safety technology.
👉 <a href="https://www.criticalcomms.com/">https://www.criticalcomms.com/</a> 👉 <a href="https://www.youtube.com/@CriticalCommunicationsToday/playlists">https://www.youtube.com/@CriticalCommunicationsToday/playlists</a>

The CCT Podcast is the official podcast from Critical Communications Today, hosted by editor Philip Mason.

Each episode brings together voices from across the critical communications, public safety and technology sectors to explore the ideas, innovations and real-world challenges shaping modern communications and emergency response.

Featuring industry leaders, emergency services professionals and technology experts, The CCT Podcast covers the trends, experiences and developments influencing mission-critical communications and the wider world of connected technology, resilience and public safety.

With insightful conversations and expert perspectives, The CCT Podcast provides a platform for the people driving change across the sector, whilst also offering a wider look at how technology, communication and innovation continue to shape the world around us.

The CCT Podcast is the official podcast from Critical Communications Today, hosted by editor&nbsp;Philip Mason.
Each episode brings together voices from across the critical communications, public safety and technology sectors to explore the ideas, innovations and real-world challenges shaping modern communications and emergency response.
Featuring industry leaders, emergency services professionals and technology experts, The CCT Podcast covers the trends, experiences and developments influencing mission-critical communications and the wider world of connected technology, resilience and public safety.
With insightful conversations and expert perspectives, The CCT Podcast provides a platform for the people driving change across the sector, whilst also offering a wider look at how technology, communication and innovation continue to shape the world around us.