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How incorporating international attitudes can improve Australian service culture

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The Calling (formerly The Agile Contact Centre Podcast)

The Calling is your guide to leading modern contact centres. On the show, we share innovative strategies, expert insights, and success stories from in 
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Sharon Melamed is the Founder and Managing Director of Matchboard. Matchboard is a matchmaking service between companies and suppliers to take the hard work out of making business connections.

In this episode, Sharon shares how a love of matchmaking in her personal life led her to found Matchboard. She also explains how living and working overseas in Japan and the U.S.A. influenced her approach to customer service and what lessons she’s brought home to Australia.

 

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  1. The Calling (formerly The Agile Contact Centre Podcast)

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TCA - The Calling

The Calling is your guide to leading modern contact centres. On the show, we share innovative strate 
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