TCA - The CallingTCA - The Calling
Clean

Charity begins at home: World Vision Australia’s approach to customer support

View descriptionShare

Elisa Iurato is the Chief of Community, Retail & Supporter Experience for World Vision Australia. World Vision is a global charity committed to providing aid and resources to help children, families, and communities across the world overcome poverty. World Vision is currently involved in 347 projects in 40 countries.

In this episode, Elisa explains her role with World Vision Australia, how their “supporter experience centre” is doing things differently, and she’ll share the heartwarming story of visiting with a lifelong World Vision supporter.

 

Resources and links:

 

Connect:

  • Facebook
  • Twitter
  • WhatsApp
  • Email

In 1 playlist(s)

  1. The Calling (formerly The Agile Contact Centre Podcast)

    55 clip(s)

TCA - The Calling

The Calling is your guide to leading modern contact centres. On the show, we share innovative strate 
Social links
Follow podcast
Recent clips
Browse 55 clip(s)