Hello friends, welcome to the show!

This episode explores the dark art of self-organising teams. 

We break it down into manageable chunks and show you that it really is achievable for your contact centre teams. 

We shine a light on: 

- The key attributes that define these types of teams

- Why you might want to embark on this journey

- And of course, the nitty gritty on how to do it

Enjoy!

About us:

This podcast is brought to you by The Agile Contact Centre.  stories, tips and practices that will help you deliver outstanding  experiences to customers as well as your people.

We do this because our  mission is to reinvent the contact centre world for the better.

Subscribe anywhere you get your podcasts:

Anchor: https://anchor.fm/the-agile-contact-centre

Apple Podcasts: https://podcasts.apple.com/au/podcast/the-agile-contact-centre-podcast/id1485239665

Spotify: https://open.spotify.com/show/30Hsw0MpgaAnhTSiy5Fh8y Breaker: https://www.breaker.audio/the-agile-contact-centre-podcast

Google Podcasts: https://www.google.com/podcasts?feed=aHR0cHM6Ly9hbmNob3IuZm0vcy9mMjFkMDdjL3BvZGNhc3QvcnNz

Overcast: https://overcast.fm/itunes1485239665/the-agile-contact-centre-podcast

RadioPublic: https://radiopublic.com/the-agile-contact-centre-podcast-Wx0yDO

Pocket Casts: https://pca.st/gl7zy9s8 Website: https://www.theagilecontactcentre.com.au

Blogs: https://www.theagilecontactcentre.com.au/blog

Hello friends, welcome to the show!
This episode explores the dark art of self-organising teams.&nbsp;
We break it down into manageable chunks and show you that it really is achievable for your contact centre teams.&nbsp;
We shine a light on:&nbsp;
- The key attributes that define these types of teams
- Why you might want to embark on this journey
- And of course, the nitty gritty on how to do it
Enjoy!
About us:
This podcast is brought to you by The Agile Contact Centre. &nbsp;stories, tips and practices that will help you deliver outstanding &nbsp;experiences to customers as well as your people.
We do this because our &nbsp;mission is to reinvent the contact centre world for the better.
Subscribe anywhere you get your podcasts:
Anchor: https://anchor.fm/the-agile-contact-centre
Apple Podcasts: https://podcasts.apple.com/au/podcast/the-agile-contact-centre-podcast/id1485239665
Spotify: https://open.spotify.com/show/30Hsw0MpgaAnhTSiy5Fh8y Breaker: https://www.breaker.audio/the-agile-contact-centre-podcast
Google Podcasts: https://www.google.com/podcasts?feed=aHR0cHM6Ly9hbmNob3IuZm0vcy9mMjFkMDdjL3BvZGNhc3QvcnNz
Overcast: https://overcast.fm/itunes1485239665/the-agile-contact-centre-podcast
RadioPublic: https://radiopublic.com/the-agile-contact-centre-podcast-Wx0yDO
Pocket Casts: https://pca.st/gl7zy9s8 Website: https://www.theagilecontactcentre.com.au
Blogs: https://www.theagilecontactcentre.com.au/blog

Wavelength Creative

The Calling is your guide to leading modern contact centres. On the show, we share innovative strategies, expert insights, and success stories from industry leaders across the world. You'll learn everything you need to turn your contact centre into a strategic value centre, where interactions become memorable experiences.

The Calling is your guide to leading modern contact centres. On the show, we share innovative strategies, expert insights, and success stories from industry leaders across the world. You'll learn everything you need to turn your contact centre into a strategic value centre, where interactions become memorable experiences.

Your guide to leading modern contact centres.

Advertisement