In this episode we talk to Brad Shaw, entrepreneur, CEO and Leader, who has had a significant influence on the careers of many, many leaders as a coach and mentor. Brad reflects on the traits that he believes creates the most successful leaders in a complex, ambiguous world.  

Brad is the CEO at Livepro, a knowledge management company that provides solutions specifically tailored for the unique needs of customer service teams. So of course we get into the wonderful world of knowledge as well.

Check out Brad on LinkedIn

Check out Livepro on the web. 

About us:

This podcast is brought to you by The Agile Contact Centre.

Stories, tips and practices that will help you create memorable experiences for your people and customers.

We do this because our mission is to reinvent to contact centre by building adaptive teams who are ready for any challenge.

Please follow, rate and review. We appreciate all your support.

Check us out here: https://www.theagilecontactcentre.com.au

Please follow us on LinkedIn

In this episode we talk to Brad Shaw, entrepreneur, CEO and Leader, who has had a significant influence on the careers of many, many leaders as a coach and mentor. Brad reflects on the traits that he believes creates the most successful leaders in a complex, ambiguous world. &nbsp;
Brad is the CEO at Livepro, a knowledge management company that provides solutions specifically tailored for the unique needs of customer service teams.&nbsp;So of course we get into the wonderful world of knowledge as well.
Check out Brad on <a href="https://www.linkedin.com/in/brad-shaw-29ab222/" target="_blank">LinkedIn</a>
Check out <a href="https://www.livepro.com/" target="_blank">Livepro</a>&nbsp;on the web.&nbsp;
About us:
This podcast is brought to you by The Agile Contact Centre.
Stories, tips and practices that will help you create memorable experiences for your people and customers.
We do this because our mission is to reinvent to contact centre by building adaptive teams who are ready for any challenge.
Please follow, rate and review. We appreciate all your support.
Check us out here: <a href="https://www.theagilecontactcentre.com.au/" rel="ugc noopener noreferrer" target="_blank">https://www.theagilecontactcentre.com.au</a>
Please follow us on <a href="https://www.linkedin.com/company/17897354" rel="ugc noopener noreferrer" target="_blank">LinkedIn</a>

Wavelength Creative

The Calling is your guide to leading modern contact centres. On the show, we share innovative strategies, expert insights, and success stories from industry leaders across the world. You'll learn everything you need to turn your contact centre into a strategic value centre, where interactions become memorable experiences.

The Calling is your guide to leading modern contact centres. On the show, we share innovative strategies, expert insights, and success stories from industry leaders across the world. You'll learn everything you need to turn your contact centre into a strategic value centre, where interactions become memorable experiences.

Your guide to leading modern contact centres.

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