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27 | 5-Steps to Building a Continuous Improvement Culture

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This podcast is brought to you by The Agile Contact Centre.  Stories, tips and practices that will help you deliver outstanding experiences to customers as well as your people. We do this because our  mission is to reinvent the contact centre world.

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  1. The Calling (formerly The Agile Contact Centre Podcast)

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TCA - The Calling

The Calling is your guide to leading modern contact centres. On the show, we share innovative strate 
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