Anand Rego the Head of Contact Centres at Open Universities Australia talks about his team's journey to reinvent their contact centre over the last year - we cover purpose-driven teams,  servant leadership, shared KPI’s, Retros and much much more. We hope you enjoy it. 
We’d love your feedback so let us know what you liked or didn’t like. 
And if there is anything you would like to hear more about please leave us a comment.

Anand Rego the Head of Contact Centres at Open Universities Australia talks about his team's journey to reinvent their contact centre over the last year - we cover purpose-driven teams,  servant leadership, shared KPI’s, Retros and much much more. We hope you enjoy it. <br>We’d love your feedback so let us know what you liked or didn’t like. <br>And if there is anything you would like to hear more about please leave us a comment.

Wavelength Creative

The Calling is your guide to leading modern contact centres. On the show, we share innovative strategies, expert insights, and success stories from industry leaders across the world. You'll learn everything you need to turn your contact centre into a strategic value centre, where interactions become memorable experiences.

<p>The Calling is your guide to leading modern contact centres. On the show, we share innovative strategies, expert insights, and success stories from industry leaders across the world. You'll learn everything you need to turn your contact centre into a strategic value centre, where interactions become memorable experiences.</p>

Your guide to leading modern contact centres.

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