What is GovTech, and specifically, what is the Open Government Products division within GovTech?

How digital government has to quickly "course-correct" with ever-changing technology and how there is no perfect tech product right out of the box

How digital government also requires trust and delegation

How to balance speed of product rollouts and high expectations of digital government in Singapore

How the team launched vaccine.gov.sg and improved and tweaked its user interface to improve public response

How to achieve digital inclusivity in an evolving tech eco-system that may confuse citizens

Synopsis: The Business Times Podcast channel showcases niche series Money Hacks, Mark To Market and WealthBT, and sponsored series.

This episode focuses on Singapore's approach to digital government, how it makes sense of modern tech practices to help governments and citizens. HelpGov and the Covid19 vaccine appointment system are two specific examples.

BT's digital editor Chris Lim and correspondent Gayle Goh host Li Hongyi, director of Open Government Products at GovTech Singapore, as they discuss the following:
What is GovTech, and specifically, what is the Open Government Products division within GovTech? (0:56)
How digital government has to quickly "course-correct" with ever-changing technology and how there is no perfect tech product right out of the box (3:14)
How digital government also requires trust and delegation (8:30)
How to balance speed of product rollouts and high expectations of digital government in Singapore (11:28)
How the team launched vaccine.gov.sg and improved and tweaked its user interface to improve public response (15:52)
How to achieve digital inclusivity in an evolving tech eco-system that may confuse citizens (17:40)

Discover more Open Government Products: https://www.open.gov.sg/products/overview

Covid-19 vaccine appointment system overview: https://www.open.gov.sg/covid-19/covid19vaccination

Produced by: Chris Lim (limchris@sph.com.sg), Gayle Goh (gaylegoh@sph.com.sg), Ernest Luis, Adam Azlee & Hadyu Rahim

Edited by: Adam Azlee & Howie Lim

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Follow BT podcasts:

Channel: https://bt.sg/pcOM

Apple Podcasts: https://bt.sg/pcAP

Spotify: https://bt.sg/pcSP

Google Podcasts: http://bt.sg/pcGO

Website: https://www.businesstimes.com.sg/podcasts

BT Money Hacks Podcast on: https://bt.sg/btmoneyhacks

BT Mark To Market Podcast on: http://bt.sg/btmark2mkt

WealthBT Podcast at: http://bt.sg/wealthbt

Feedback to: podcast@sph.com.sg

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Do note: Any financial or investment information in this podcast is for use in Singapore only and is intended to be for your general information. Any particular investment or decision should only be made after consulting with a fully qualified financial adviser.

#BTPodcast

Synopsis: The Business Times Podcast channel showcases niche series Money Hacks, Mark To Market and WealthBT, and sponsored series.
This episode focuses on Singapore's approach to digital government, how it makes sense of modern tech practices to help governments and citizens. HelpGov and the Covid19 vaccine appointment system are two specific examples.
BT's digital editor Chris Lim and correspondent Gayle Goh host Li Hongyi, director of Open Government Products at GovTech Singapore, as they discuss the following:
<ol>
<li>What is GovTech, and specifically, what is the Open Government Products division within GovTech? (0:56)</li>
<li>How digital government has to quickly "course-correct" with ever-changing technology and how there is no perfect tech product right out of the box (3:14)</li>
<li>How digital government also requires trust and delegation (8:30)</li>
<li>How to balance speed of product rollouts and high expectations of digital government in Singapore (11:28)</li>
<li>How the team launched vaccine.gov.sg and improved and tweaked its user interface to improve public response (15:52)</li>
<li>How to achieve digital inclusivity in an evolving tech eco-system that may confuse citizens (17:40)</li>
</ol>
Discover more Open Government Products: <a href="https://www.open.gov.sg/products/overview">https://www.open.gov.sg/products/overview</a>
Covid-19 vaccine appointment system overview: <a href="https://www.open.gov.sg/covid-19/covid19vaccination">https://www.open.gov.sg/covid-19/covid19vaccination</a>
Produced by: Chris Lim (<a dir="ltr" href="mailto:limchris@sph.com.sg" data-display="limchris@sph.com.sg" data-sanitized="mailto:limchris@sph.com.sg">limchris@sph.com.sg</a>), Gayle Goh (<a href="mailto:gaylegoh@sph.com.sg">gaylegoh@sph.com.sg</a>), Ernest Luis, Adam Azlee &amp; Hadyu Rahim
Edited by: Adam Azlee &amp; Howie Lim
--- Follow BT podcasts: Channel: <a dir="ltr" href="https://bt.sg/pcOM" data-display="https://bt.sg/pcOM" data-sanitized="https://www.google.com/url?q=https://bt.sg/pcOM&amp;sa=D&amp;source=hangouts&amp;ust=1627384525278000&amp;usg=AFQjCNHfoejqEGWlmeWRFK92g2rdo8k4jQ">https://bt.sg/pcOM</a>
Apple Podcasts: <a dir="ltr" href="https://bt.sg/pcAP" data-display="https://bt.sg/pcAP" data-sanitized="https://www.google.com/url?q=https://bt.sg/pcAP&amp;sa=D&amp;source=hangouts&amp;ust=1627373542034000&amp;usg=AFQjCNEdIxQB8BhOZkOAyrmVF6OPXwKKxw">https://bt.sg/pcAP</a>
Spotify: <a dir="ltr" href="https://bt.sg/pcSP" data-display="https://bt.sg/pcSP" data-sanitized="https://www.google.com/url?q=https://bt.sg/pcSP&amp;sa=D&amp;source=hangouts&amp;ust=1627373542034000&amp;usg=AFQjCNH7TKjKbYIDYs-FT9s-KHt-suMUEg">https://bt.sg/pcSP</a>
Google Podcasts: <a dir="ltr" href="http://bt.sg/pcGO">http://bt.sg/pcGO</a>
Website: <a href="https://www.businesstimes.com.sg/podcasts">https://www.businesstimes.com.sg/podcasts</a>
BT Money Hacks Podcast on: <a href="https://omny.fm/shows/the-business-times-podcasts-1" data-saferedirecturl="https://www.google.com/url?q=https://omny.fm/shows/the-business-times-podcasts-1&amp;source=gmail&amp;ust=1621580726541000&amp;usg=AFQjCNFioUhVaEw8pep1rwlViU9VcA70Cg">https://</a><a href="https://bt.sg/btmoneyhacks" data-saferedirecturl="https://www.google.com/url?q=https://bt.sg/btmoneyhacks&amp;source=gmail&amp;ust=1621580726541000&amp;usg=AFQjCNGQabP7K3WGJvUrPm2cjYYh3T92jQ">bt.sg/btmoneyhacks</a>
BT Mark To Market Podcast on:&nbsp;<a href="http://bt.sg/btmark2mkt" data-saferedirecturl="https://www.google.com/url?q=http://bt.sg/btmark2mkt&amp;source=gmail&amp;ust=1621580726541000&amp;usg=AFQjCNFwN2lIVswwcQzU9eHb-Ibx47RktA">http://bt.sg/btmark2mkt</a>
WealthBT Podcast at: <a href="http://bt.sg/wealthbt">http://bt.sg/wealthbt</a>
Feedback to:&nbsp;<a href="mailto:podcast@sph.com.sg">podcast@sph.com.sg</a>
--- Do note: Any financial or investment information in this podcast is for use in Singapore only and is intended to be for your general information. Any particular investment or decision should only be made after consulting with a fully qualified financial adviser.
#BTPodcast

Synopsis: The Business Times Podcast channel showcases niche series Money Hacks, Mark To Market, WealthBT, PropertyBT and sponsored series.

Follow these series on audio apps Apple Podcasts, Spotify and Google Podcasts, or Google Home smart speaker devices.

Produced by The Business Times, SPH Media Trust.

Synopsis: The Business Times Podcast channel showcases niche series Money Hacks, Mark To Market, WealthBT, PropertyBT and sponsored series.
Follow these series on audio apps Apple Podcasts, Spotify and Google Podcasts, or Google Home smart speaker devices.
Produced by The Business Times, SPH Media Trust.

The Business Times Podcasts

The Business Times Podcast channel showcases content presented by some of the newsroom's most respected correspondents in markets, wealth management and current affairs.

Available on all your favourite audio content apps and at www.businesstimes.com.sg/podcasts

Produced by BT Podcasts, The Business Times, SPH Media.

The Business Times Podcast channel showcases content presented by some of the newsroom's most respected correspondents in markets, wealth management and current affairs.
Available on all your favourite audio content apps and at www.businesstimes.com.sg/podcasts
Produced by BT Podcasts, The Business Times, SPH Media.

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