How AI helps the customer

Classical AI vs. Generative AI

Generative AI solutions unearth loopholes

Responsible deployment of AI

Customers’ data is rigorously guarded

As Generative AI begins its integration into daily banking operations in the name of productivity and efficiency, one inevitably worries about the safety of one's assets and data. But technology enabling the financial services space is nothing new.

However, enabled as well are bad actors. How can the sector ensure safety and assuage fears? 

Jenita Soetanto, Executive Director, Enterprise Data Delivery Monetisation, UOB shares strategies with Howie Lim. 

Synopsis: The Business Times Branded Podcasts; finely curated, intelligent, thought provoking content for decision-makers. Inspired by the newsroom of your trusted partner.

Follow on audio apps Apple Podcasts, Spotify and Google Podcasts, or Google Home smart speaker devices. Produced by The Business Times, SPH Media.

This episode of Tech in Finance podcast is presented by UOB.

Highlights:

01:26 How AI helps the customer

03:00 Classical AI vs. Generative AI

06:06 Generative AI solutions unearth loopholes

07:05 Responsible deployment of AI

08:45 Customers’ data is rigorously guarded

More about:

UOB pioneers trial of Microsoft 365 Copilot Generative AI tool

https://www.uobgroup.com/uobgroup/newsroom/2023/uob-microsoft-copilot-genai-tool.page?path=data/uobgroup/2023/278&cr=segment

UOB to build new global technology and innovation centre in Punggol Digital District

https://www.uobgroup.com/uobgroup/newsroom/2023/uob-build-new-global-tech-and-innovation-centre-in-punggol-digital-district.page?path=data/uobgroup/2023/265&cr=segment

UOB all-in-one TMRW app

https://www.uob.com.sg/personal/digital-banking/index.page

Written and hosted by Howie Lim (howielim@sph.com.sg)

With Jenita Soetanto, executive director, enterprise data delivery monetisation, UOB

Edited by: Howie Lim & Claressa Monteiro

​Produced by: Howie Lim

​Engineer​ed by: Joann Chai Pei Chieh

​Executive producer: Claressa Monteiro

​A​ podcast by BT Podcasts, The Business Times, SPH Media

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Follow Future of Finance podcasts:

Channel: bt.sg/btbrpod

Apple Podcasts: bt.sg/bpap

Spotify: bt.sg/bpsp

Google Podcasts: bt.sg/bpgo

Website: bt.sg/brpod

Feedback to: btpodcasts@sph.com.sg

Do note: This podcast is meant to provide general information only. SPH Media accepts no liability for loss arising from any reliance on the podcast or use of third party’s products and services. Please consult professional advisors for independent advice. 

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Discover more BT podcast series:

BT Money Hacks at: bt.sg/btmoneyhacks

BT Mark To Market at: bt.sg/btmark2mkt

WealthBT at: bt.sg/btwealthbt

PropertyBT at: bt.sg/btpropertybt

BT Market Focus at: bt.sg/btmktfocus

BT Podcasts at: bt.sg/pcOM

BT Lens On: bt.sg/btlenson

As Generative AI begins its integration into daily banking operations in the name of productivity and efficiency, one inevitably worries about the safety of one's assets and data. But technology enabling the financial services space is nothing new.
However, enabled as well are bad actors. How can the sector ensure safety and assuage fears? 
Jenita Soetanto, Executive Director, Enterprise Data Delivery Monetisation, UOB shares strategies with Howie Lim. 
Synopsis: The Business Times Branded Podcasts; finely curated, intelligent, thought provoking content for decision-makers. Inspired by the newsroom of your trusted partner.
Follow on audio apps Apple Podcasts, Spotify and Google Podcasts, or Google Home smart speaker devices. Produced by The Business Times, SPH Media.
This episode of Tech in Finance podcast is presented by UOB.
Highlights:
01:26 How AI helps the customer
03:00 Classical AI vs. Generative AI
06:06 Generative AI solutions unearth loopholes
07:05 Responsible deployment of AI
08:45 Customers’ data is rigorously guarded
More about:
UOB pioneers trial of Microsoft 365 Copilot Generative AI tool
https://www.uobgroup.com/uobgroup/newsroom/2023/uob-microsoft-copilot-genai-tool.page?path=data/uobgroup/2023/278&amp;cr=segment
UOB to build new global technology and innovation centre in Punggol Digital District
https://www.uobgroup.com/uobgroup/newsroom/2023/uob-build-new-global-tech-and-innovation-centre-in-punggol-digital-district.page?path=data/uobgroup/2023/265&amp;cr=segment
UOB all-in-one TMRW app
https://www.uob.com.sg/personal/digital-banking/index.page
Written and hosted by Howie Lim (howielim@sph.com.sg)
With Jenita Soetanto, executive director, enterprise data delivery monetisation, UOB
Edited by: Howie Lim &amp; Claressa Monteiro
​Produced by: Howie Lim
​Engineer​ed by: Joann Chai Pei Chieh
​Executive producer: Claressa Monteiro
​A​ podcast by BT Podcasts, The Business Times, SPH Media
--- 
Follow Future of Finance podcasts:
Channel: <a href="http://bt.sg/btbrpod">bt.sg/btbrpod</a>
Apple Podcasts: <a href="http://bt.sg/bpap">bt.sg/bpap</a>
Spotify: <a href="http://bt.sg/bpsp">bt.sg/bpsp</a>
Google Podcasts: <a href="http://bt.sg/bpgo">bt.sg/bpgo</a>
Website: <a href="http://bt.sg/brpod">bt.sg/brpod</a>
Feedback to: btpodcasts@sph.com.sg
Do note: This podcast is meant to provide general information only. SPH Media accepts no liability for loss arising from any reliance on the podcast or use of third party’s products and services. Please consult professional advisors for independent advice. 
---
Discover more BT podcast series:
BT Money Hacks at: <a href="http://bt.sg/btmoneyhacks">bt.sg/btmoneyhacks</a>
BT Mark To Market at: <a href="http://bt.sg/btmark2mkt">bt.sg/btmark2mkt</a> 
WealthBT at: <a href="http://bt.sg/btwealthbt">bt.sg/btwealthbt</a>
PropertyBT at: <a href="http://bt.sg/btpropertybt">bt.sg/btpropertybt</a>
BT Market Focus at: <a href="http://bt.sg/btmktfocus">bt.sg/btmktfocus</a>
BT Podcasts at: <a href="https://bt.sg/pcOM">bt.sg/pcOM</a>
BT Lens On: <a href="http://bt.sg/btlenson">bt.sg/btlenson</a>

Synopsis: The Business Times Branded Podcasts; finely curated, intelligent, thought provoking branded content for decision-makers. Inspired by the newsroom of your trusted partner.

Follow on audio apps Apple Podcasts, Spotify and Google Podcasts, or Google Home smart speaker devices.

Produced by The Business Times, SPH Media Trust.

Synopsis: The Business Times Branded Podcasts; finely curated, intelligent, thought provoking branded content for decision-makers. Inspired by the newsroom of your trusted partner.
Follow on audio apps Apple Podcasts, Spotify and Google Podcasts, or Google Home smart speaker devices.
Produced by The Business Times, SPH Media Trust.

The Business Times Branded Podcasts

The Business Times Branded Podcasts; finely curated, intelligent, thought provoking content for decision-makers. Inspired by the newsroom of your trusted partner.

Available on all your favourite audio content apps and at www.businesstimes.com.sg/podcasts

Produced by BT Podcasts, The Business Times, SPH Media.

The Business Times Branded Podcasts; finely curated, intelligent, thought provoking content for decision-makers. Inspired by the newsroom of your trusted partner.
Available on all your favourite audio content apps and at www.businesstimes.com.sg/podcasts
Produced by BT Podcasts, The Business Times, SPH Media.

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