The easiest way to make more sales is to take care of the customers you already have.

It's so hard and expensive to get a new customer, so take care of the customers you already have!

In this episode, we discuss some facts that may SHOCK YOU into action and get you thinking about customer service as an investment in future sales, rather than just a time-consuming cost.

Stats and facts are from Hubspot, Zendesk, SalesForce and Bain and Co Consulting.

The easiest way to make more sales is to take care of the customers you already have.It's so hard and expensive to get a new customer, so take care of the customers you already have!In this episode, we discuss some facts that may SHOCK YOU into action and get you thinking about customer service as an investment in future sales, rather than just a time-consuming cost.Stats and facts are from Hubspot, Zendesk, SalesForce and Bain and Co Consulting.

The Business Bible is HERE. Join award-winning financial advisor/business owner Victoria Devine and broadcaster and digital creator Ryan Jon as they walk us through the A-Z of starting and sustaining a successful business. Throughout this season, they’ll be covering off the do's and don’ts of running an impactful business with all of the wisdom and none of the waffly stuff. So if you’ve got a biz idea you’re ready to get off the ground but you’re unsure of where to start, then look no further friend - you’ll be a little Jeff Bezos before you know it.

The podcast for side hustlers and small business owners

The Business Bible

The easiest way to make a sale is to take care of the customers you already have.

Scary Facts About Customer Service

https://api.omny.fm/orgs/fa326977-3de5-4283-9b8b-af3500c58607/clips/e44be6e8-8821-4b0d-a3ef-af46002a63bc/transcript

You’ve heard her voice open every ep... but this week, we’re handing her the mic for real. In this Business Diary edition, we’re getting the full download from the magnetic, powerful, and wildly inspiring Nartarsha Bamblett, aka Queen Acknowledgements. Nartarsha never set out to be a founder. But when her way of doing Acknowledgement of Country started shifting rooms, opening hearts, and creating real connection… the business found her. In this episode, Nartarsha shares how she turned cultural wisdom, community care, and pure presence into a business that’s rewriting the script on what it means to work with purpose... and get paid for it.

We talk about:
🔥Charging for something sacred, and why that’s not up for debate
🔥Turning passion into profit (without the burnout)
🔥Building a business that fits around motherhood, not the other way around
🔥The reality of saying no, and trusting the right clients will come
🔥What work-life “balance” really looks like when you’re building something that matters

This one’s powerful and full of the kind of business wisdom you feel - not just hear.

Check our Nartarsha's website and Instagram.

Join our Facebook Group AKA the ultimate support network for money advice and inspiration. Ask questions, share tips, and celebrate your wins with a like-minded crew of 300,000+.

And follow us on Instagram for Q&As, bite-sized tips, daily money inspo... and relatable money memes that just get you.

Acknowledgement of Country By Nartarsha Bamblett aka Queen Acknowledgements.

The advice shared on She's On The Money is general in nature and does not consider your individual circumstances. She's On The Money exists purely for educational purposes and should not be relied upon to make an investment or financial decision. If you do choose to buy a financial product, read the PDS, TMD and obtain appropriate financial advice tailored towards your needs. Victoria Devine and She's On The Money are authorised representatives of Money Sherpa PTY LTD ABN - 321649 27708, AFSL - 451289.

You&rsquo;ve heard her voice open every ep... but this week, we&rsquo;re handing her the mic for real. In this Business Diary edition, we&rsquo;re getting the full download from the magnetic, powerful, and wildly inspiring Nartarsha Bamblett, aka Queen Acknowledgements. Nartarsha never set out to be a founder. But when her way of doing Acknowledgement of Country started shifting rooms, opening hearts, and creating real connection&hellip; the business found her. In this episode, Nartarsha shares how she turned cultural wisdom, community care, and pure presence into a business that&rsquo;s rewriting the script on what it means to work with purpose... and get paid for it.
We talk about: 🔥Charging for something sacred, and why that&rsquo;s not up for debate 🔥Turning passion into profit (without the burnout) 🔥Building a business that fits around motherhood, not the other way around 🔥The reality of saying no, and trusting the right clients will come 🔥What work-life &ldquo;balance&rdquo; really looks like when you&rsquo;re building something that matters
This one&rsquo;s powerful and full of the kind of business wisdom you&nbsp;feel -&nbsp;not just hear.
Check our Nartarsha's <a href="https://www.queenacknowledgements.com/" data-stringify-link="https://www.queenacknowledgements.com/" data-sk="tooltip_parent">website</a>&nbsp;and&nbsp;<a href="https://www.instagram.com/queenacknowledgements/" data-stringify-link="https://www.instagram.com/queenacknowledgements/" data-sk="tooltip_parent">Instagram</a>. Join our&nbsp;<a href="https://www.facebook.com/groups/ShesontheMoneyAUS/" data-stringify-link="https://www.facebook.com/groups/ShesontheMoneyAUS/" data-sk="tooltip_parent">Facebook Group</a>&nbsp;AKA the ultimate support network for money advice and inspiration. Ask questions, share tips, and celebrate your wins with a like-minded crew of 300,000+. And follow us on&nbsp;<a href="https://www.instagram.com/shesonthemoneyaus/" data-stringify-link="https://www.instagram.com/shesonthemoneyaus/" data-sk="tooltip_parent">Instagram</a>&nbsp;for Q&amp;As, bite-sized tips, daily money inspo... and relatable money memes that&nbsp;just&nbsp;get you. Acknowledgement of Country By Nartarsha Bamblett aka&nbsp;<a href="https://www.queenacknowledgements.com/" data-stringify-link="https://www.queenacknowledgements.com/" data-sk="tooltip_parent">Queen Acknowledgements.</a>
The advice shared on She's On The Money is general in nature and does not consider your individual circumstances. She's On The Money exists purely for educational purposes and should not be relied upon to make an investment or financial decision. If you do choose to buy a financial product, read the PDS, TMD and obtain appropriate financial advice tailored towards your needs. Victoria Devine and She's On The Money are authorised representatives of Money Sherpa PTY LTD ABN - 321649 27708, AFSL - 451289.

Nartarsha Bamblett on Turning Her Gift Into a Business

https://api.omny.fm/orgs/fa326977-3de5-4283-9b8b-af3500c58607/clips/0d587016-6170-427e-aa92-b30600a93138/transcript

Managing people can feel like a maze—whether you’re running a business, managing a team, or just trying to survive office politics. In thisBusiness Bibleepisode, we’re cutting through the noise and giving you practical, no-nonsense tips for managing people like a pro. From building a team culture to mastering feedback, and creating clear HR policies (that actually work), this episode is packed with advice to help you navigate the workplace with confidence. And don’t worry—it’s not just for business owners; these tips are universal, so whether you’re hiring your first employee or leveling up in your career, we’ve got you covered.

Acknowledgement of Country By Natarsha Bamblett aka Queen Acknowledgements.

The advice shared on She's On The Money is general in nature and does not consider your individual circumstances. She's On The Money exists purely for educational purposes and should not be relied upon to make an investment or financial decision. If you do choose to buy a financial product, read the PDS, TMD and obtain appropriate financial advice tailored towards your needs.  Victoria Devine and She's On The Money are authorised representatives of Money Sherpa PTY LTD ABN - 321649 27708,  AFSL - 451289.

Managing people can feel like a maze&mdash;whether you&rsquo;re running a business, managing a team, or just trying to survive office politics. In this Business Bible episode, we&rsquo;re cutting through the noise and giving you practical, no-nonsense tips for managing people like a pro. From building a team culture to mastering feedback, and creating clear HR policies (that actually work), this episode is packed with advice to help you navigate the workplace with confidence. And don&rsquo;t worry&mdash;it&rsquo;s not just for business owners; these tips are universal, so whether you&rsquo;re hiring your first employee or leveling up in your career, we&rsquo;ve got you covered.
Acknowledgement of Country By Natarsha Bamblett aka&nbsp;<a href="https://www.queenacknowledgements.com/">Queen Acknowledgements.</a>
The advice shared on She's On The Money is general in nature and does not consider your individual circumstances. She's On The Money exists purely for educational purposes and should not be relied upon to make an investment or financial decision. If you do choose to buy a financial product, read the PDS, TMD and obtain appropriate financial advice tailored towards your needs.&nbsp; Victoria Devine and She's On The Money are authorised representatives of Money Sherpa PTY LTD ABN - 321649 27708,&nbsp; AFSL - 451289.

Managing People in the Workplace

https://api.omny.fm/orgs/fa326977-3de5-4283-9b8b-af3500c58607/clips/1ba920d4-aabe-42cd-893e-b24900ac7fa5/transcript

No business degree? No problem. Brittany Saunders went from YouTube star to fashion powerhouse by figuring it out as she went—and she’s here to tell us how. In our first-ever Business Diary, Brittney gets real about the highs and lows of building a business from scratch—think: launching from a garage, learning everything from Google, and tackling the unexpected challenges of managing a growing team. Whether you’re dreaming of starting your own thing or just love an inspiring story of grit and hustle, Brittany’s candid insights and lessons learned will leave you feeling empowered and ready to take on your own goals. This one’s packed with advice, laughs, and a big dose of honesty. Hit play and get inspired!

The book we’ve all been waiting for—The Business Bible—is finally here! This is Victoria's ultimate guide to levelling up your hustle, career, or big biz dreams. Grab your copy here.

Acknowledgement of Country By Natarsha Bamblett aka Queen Acknowledgements.

The advice shared on She's On The Money is general in nature and does not consider your individual circumstances. She's On The Money exists purely for educational purposes and should not be relied upon to make an investment or financial decision. If you do choose to buy a financial product, read the PDS, TMD and obtain appropriate financial advice tailored towards your needs.  Victoria Devine and She's On The Money are authorised representatives of Money Sherpa PTY LTD ABN - 321649 27708,  AFSL - 451289.

No business degree? No problem. Brittany Saunders went from YouTube star to fashion powerhouse by figuring it out as she went—and she’s here to tell us how. In our first-ever Business Diary, Brittney gets real about the highs and lows of building a business from scratch—think: launching from a garage, learning everything from Google, and tackling the unexpected challenges of managing a growing team. Whether you’re dreaming of starting your own thing or just love an inspiring story of grit and hustle, Brittany’s candid insights and lessons learned will leave you feeling empowered and ready to take on your own goals. This one’s packed with advice, laughs, and a big dose of honesty. Hit play and get inspired!
The book we’ve all been waiting for—The Business Bible—is finally here! This is Victoria's ultimate guide to levelling up your hustle, career, or big biz dreams. <a href="https://www.penguin.com.au/books/the-business-bible-9781761347740">Grab your copy here.</a>
Acknowledgement of Country By Natarsha Bamblett aka <a href="https://www.queenacknowledgements.com/">Queen Acknowledgements.</a>
The advice shared on She's On The Money is general in nature and does not consider your individual circumstances. She's On The Money exists purely for educational purposes and should not be relied upon to make an investment or financial decision. If you do choose to buy a financial product, read the PDS, TMD and obtain appropriate financial advice tailored towards your needs.  Victoria Devine and She's On The Money are authorised representatives of Money Sherpa PTY LTD ABN - 321649 27708,  AFSL - 451289.

Scary Facts About Customer Service

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