In this episode, we sit down with Ricki Cotter, owner of Topline Carpenters in Tauranga, New Zealand. Ricki shares his journey through the highs and lows of business ownership, including a tough financial challenge that nearly ended his company. He explains how investing in a strong team culture, refining systems and processes, and a growth mindset helped him not only survive but thrive. 

00:00  Introduction.

04:38 Sticking to a vision of the type of people you want to attract

07:22 What happens when you get your team involved in the planning and ownership of a project

09:42 Learning to let go and allowing your staff to learn and grow

11:52 Rick’s background

19:27 Sales process for not competing on price

29:14 Topline’s software stack for operating a successful business

37:16 Systems and process and combining 5 into 1

42:20 Should you build your team or processes first?

48:26 Building a strong mindset throughout challenges

53:27  Juggling family and work while running a small business

57:14 Dealing with tricky times and levelling up regardless of the economic environment

At The Builder's Ladder Podcast, we're your partners in building a thriving construction business. Subscribe now for weekly episodes packed with actionable tips.

Download Ricki’s site notes form here: https://drive.google.com/drive/folders/10hmABuqfsZauOz5HBDfWP0Od3SyXc3wx

Follow TPB for more:

-https://www.instagram.com/theprofessionalbuilder/

Get your business health audit + free resources (including website audit) here - 

https://www.theprofessionalbuilder.com

In this episode, we sit down with Ricki Cotter, owner of Topline Carpenters in Tauranga, New Zealand. Ricki shares his journey through the highs and lows of business ownership, including a tough financial challenge that nearly ended his company. He explains how investing in a strong team culture, refining systems and processes, and a growth mindset helped him not only survive but thrive. 
00:00  Introduction.
04:38 Sticking to a vision of the type of people you want to attract
07:22 What happens when you get your team involved in the planning and ownership of a project
09:42 Learning to let go and allowing your staff to learn and grow
11:52 Rick’s background
19:27 Sales process for not competing on price
29:14 Topline’s software stack for operating a successful business
37:16 Systems and process and combining 5 into 1
42:20 Should you build your team or processes first?
48:26 Building a strong mindset throughout challenges
53:27  Juggling family and work while running a small business
57:14 Dealing with tricky times and levelling up regardless of the economic environment
At The Builder's Ladder Podcast, we're your partners in building a thriving construction business. Subscribe now for weekly episodes packed with actionable tips. Download Ricki’s site notes form here: <a href="https://drive.google.com/drive/folders/10hmABuqfsZauOz5HBDfWP0Od3SyXc3wx">https://drive.google.com/drive/folders/10hmABuqfsZauOz5HBDfWP0Od3SyXc3wx</a>
Follow TPB for more:
-<a href="https://www.instagram.com/theprofessionalbuilder/">https://www.instagram.com/theprofessionalbuilder/</a>
Get your business health audit + free resources (including website audit) here - 
<a href="https://www.theprofessionalbuilder.com">https://www.theprofessionalbuilder.com </a>

This is a podcast for residential building owners who want to fast track their results and create a systemised business that can free up their time, make more profit and get their team performing at the highest level. Your host, Marti Amos has been working with over 5000+ building companies globally over the last 17+ years helping them scale up the builder's ladder so they can run a predictable and profitable business. Tune in to hear from industry experts and learn proven step-by-step strategies that will help elevate you from builder to business owner and create true wealth for your building company

This is a podcast for residential building owners who want to fast track their results and create a systemised business that can free up their time, make more profit and get their team performing at the highest level. Your host, Marti Amos has been working with over 5000+ building companies globally over the last 17+ years helping them scale up the builder's ladder so they can run a predictable and profitable business. Tune in to hear from industry experts and learn proven step-by-step strategies that will help elevate you from builder to business owner and create true wealth for your building company

The Builders Ladder

Welcome to The Builders Ladder. This is a podcast for residential building owners who want to fast track their results and create a systemised business that can free up their time, make more profit and get their team performing at the highest level. Your host, Marti Amos has been working with over 5000+ building companies globally over the last 17+ years helping them scale up the builder's ladder so they can run a predictable and profitable business. Tune in to hear from industry experts and learn proven step-by-step strategies that will help elevate you from builder to business owner and create true wealth for your building company.

Welcome to The Builders Ladder. This is a podcast for residential building owners who want to fast track their results and create a systemised business that can free up their time, make more profit and get their team performing at the highest level. Your host, Marti Amos has been working with over 5000+ building companies globally over the last 17+ years helping them scale up the builder's ladder so they can run a predictable and profitable business. Tune in to hear from industry experts and learn proven step-by-step strategies that will help elevate you from builder to business owner and create true wealth for your building company.

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