Right now, Moshtix is in the process of refunding all of the tickets for the Splendour in the Grass festival, after the unexpected news that the event had been cancelled. 

Though we've seen many festivals across the country postpone or cancel their events, we've also lately seen several big concerts, with a massive demand for tickets.  

Often, it feels like no matter how quick you are to get onto the website, whether you actually get a ticket seems pretty random. But is it?  

What is actually happening in the background when we log in? Who decides who gets a ticket and why and they so goddamn expensive?   

On this episode of The Briefing, Bension Siebert speaks with LiSTNR journalist Tessa Randello, to find out why we need to look closer at Australia’s ticketing industry.