Tuesday Headlines:
Deep DIve: Dodgy businesses, you’ve been warned. Last week Australia’s consumer watchdog launched a Federal Court case against Amazon for unfairly stuffing ads into its Amazon Prime streaming service; and, in the same week, the federal parliament passed laws that’ll protect consumers against unfair trading practices.
Those ‘dark patterns’ that make it super hard to unsubscribe from a service, or the countdown timer that pressures you into a purchase? They’ll be targets under the new laws, along with surprise fees. The laws were passed last Thursday, and will be implemented from 1 July 2027.
On The Briefing today is one of the people who campaigned loudest for the new Unfair Trading Prohibition laws, Chandni Gupta, the deputy CEO and Digital Policy Director of the Consumer Policy Research Centre.
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