When faced with the rapidly approaching deadline for American Airlines’ removal of content from EDIFACT channels last year, Oracle travel operations director Brian Hendrickson was able to work with his travel management company, online booking tool and global distribution system to enable touchless ticketing for NDC a few days before that deadline hit. Hear his story, along with how he has grown NDC bookings since those early days and how he plans to keep adapting for the future.

When faced with the rapidly approaching deadline for American Airlines’ removal of content from EDIFACT channels last year, Oracle travel operations director Brian Hendrickson was able to work with his travel management company, online booking tool and global distribution system to enable touchless ticketing for NDC a few days before that deadline hit. Hear his story, along with how he has grown NDC bookings since those early days and how he plans to keep adapting for the future.

A podcast from the editors of Business Travel News. Join Business Travel News editors to talk with some of the smartest suppliers, buyers, intermediaries and technology companies in the managed travel space. We’ll talk trends, return to travel, technology innovation, new commercial models, market dynamics. If it affects business travel, you’ll hear it first on TheBiz@BTN.

BTN’s first series of podcasts gets up close with the innovators and envelope pushers who most influenced the business travel sector in 2020. What are they doing now and what is their outlook as the industry recovers? BTN Editorial Director Elizabeth West interviews industry leaders who made big moves during the pandemic.

A podcast from the editors of Business Travel News. Join Business Travel News editors to talk with some of the smartest suppliers, buyers, intermediaries and technology companies in the managed travel space. We&rsquo;ll talk trends, return to travel, technology innovation, new commercial models, market dynamics. If it affects business travel, you&rsquo;ll hear it first on <a href="mailto:TheBiz@BTN">TheBiz@BTN</a>.
BTN&rsquo;s first series of podcasts gets up close with the innovators and envelope pushers who most influenced the business travel sector in 2020. What are they doing now and what is their outlook as the industry recovers? BTN Editorial Director Elizabeth West interviews industry leaders who made big moves during the pandemic.

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