HRS SVP and Managing Director for the Americas talks with BTN Executive Editor Michael B. Baker about attribute based selling for hotels and why the retailing and personalization revolution won't be limited to the airline industry. How will distribution channels respond? What about booking tools? And can the industry keep up with the demands of business travelers?

HRS SVP and Managing Director for the Americas talks with BTN Executive Editor Michael B. Baker about attribute based selling for hotels and why the retailing and personalization revolution won't be limited to the airline industry. How will distribution channels respond? What about booking tools? And can the industry keep up with the demands of business travelers?

A podcast from the editors of Business Travel News. Join Business Travel News editors to talk with some of the smartest suppliers, buyers, intermediaries and technology companies in the managed travel space. We’ll talk trends, return to travel, technology innovation, new commercial models, market dynamics. If it affects business travel, you’ll hear it first on TheBiz@BTN.

BTN’s first series of podcasts gets up close with the innovators and envelope pushers who most influenced the business travel sector in 2020. What are they doing now and what is their outlook as the industry recovers? BTN Editorial Director Elizabeth West interviews industry leaders who made big moves during the pandemic.

A podcast from the editors of Business Travel News. Join Business Travel News editors to talk with some of the smartest suppliers, buyers, intermediaries and technology companies in the managed travel space. We&rsquo;ll talk trends, return to travel, technology innovation, new commercial models, market dynamics. If it affects business travel, you&rsquo;ll hear it first on <a href="mailto:TheBiz@BTN">TheBiz@BTN</a>.
BTN&rsquo;s first series of podcasts gets up close with the innovators and envelope pushers who most influenced the business travel sector in 2020. What are they doing now and what is their outlook as the industry recovers? BTN Editorial Director Elizabeth West interviews industry leaders who made big moves during the pandemic.

The Biz at BTN Podcast

The Biz at BTN

HRS SVP and Managing Director for the Americas talks with BTN Executive Editor Michael B. Baker about attribute based selling for hotels and why the retailing and personalization revolution won't be limited to the airline industry.

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