Why do some companies still see remote working as a positive force for their workforce? How can leadership teams adapt? And how is Ireland informing the culture as a global powerhouse?

On The Big Tech Show this week, Adrian is joined by eBay Ireland Site Leader and Senior Director of Customer Experience, Siobhan Curtin.

Irish Independent Tech Editor Adrian Weckler hosts this award-winning business podcast which dives deep into the biggest industry advances and tracks the key movers and shakers behind the innovation. From interviewing Big Tech CEOs to investigations into how tech affects our working lives, the show has become Ireland’s most listened-to technology podcast.

Every week we analyse the big tech issues, interv…

The Big Tech Show

From answering phones to running global operations: the meteoric rise of eBay’s Siobhan Curtin

The Irish tech industry grabbed its popcorn when Intercom co-founder and CEO, Eoghan McCabe, posted a thumbs-up photo with Donald Trump, endorsing the recently-convicted ex-president.

McCabe isn’t alone. Across Silicon Valley, there’s a clear drift of senior figures toward Donald Trump in the upcoming presidential election.

Why Eoghan McCabe isn’t the only tech founder endorsing Donald Trump

How can we deal with no-shows in healthcare? Does it impact patient wait times? And can AI receptionists improve attendance? 

On The Big Tech Show this week, Adrian is joined by  Spryt, chief operations officer and co-founder, Neill Dunwoody. 

"My parents can't download apps but can WhatsApp easily" Monaghan AI startup tackling medical no-shows via WhatsApp

What’s the latest from Apple’s WWDC conference? Is user data still a priority? And why did they go big on AI? On The Big Tech Show this week, Adrian joins the show from Cupertino, California at Apple's WWDC conference. Joining him on the episode are tech industry analysts from CCS Insight, Leo Gebbie and Ben Wood.  The big news from the conference is that the tech giant has done a deal with Open AI. It’s essentially acknowledged that its own research and training models are limited. Contingent on user permission, Open AI will be able to reach into apple products and support the user in some core functions. Adrian was particularly impressed by Siri. Now it's more of a device assistant than a voice assistant. It can access your messages, emails, photos. Apple calls this a semantic index which isn’t used singularly but can help with everyday tasks.  Great pains were taken to underscore how private the new cloud setup used for its AI purposes. It uses what was described as an almost blockchain-like process. When the user asks AI a question or inputs some information, the data is anonymised, your IP address is masked and not tracked.  You can listen to the full episode here on the Irish Independent website or wherever you get your podcasts.

From answering phones to running global operations: the meteoric rise of eBay’s Siobhan Curtin

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