Call centers in the Philippines, the world’s second-biggest outsourcing center after India, are embracing artificial intelligence - and it’s radically changing what it looks and sounds like to work there. 


On today's Big Take Asia Podcast, host Rebecca Choong Wilkins demos the Sanas AI app and talks to Bloomberg's Saritha Rai about the industry's rapid transition and what it might mean for workers around the world.


Read more: The World's Call Center Capital Is Gripped by AI Fever — and Fear

Call centers in the Philippines, the world’s second-biggest outsourcing center after India, are embracing artificial intelligence - and it’s radically changing what it looks and sounds like to work there. 
 On today's Big Take Asia Podcast, host Rebecca Choong Wilkins demos the Sanas AI app and talks to Bloomberg's Saritha Rai about the industry's rapid transition and what it might mean for workers around the world. 
Read more: <a href="https://www.bloomberg.com/news/features/2024-08-27/philippines-call-centers-navigate-ai-impact-on-jobs">The World's Call Center Capital Is Gripped by AI Fever — and Fear</a>

The Big Take from Bloomberg News brings you inside what’s shaping the world's economies with the smartest and most informed business reporters around the world. The context you need on the stories that can move markets. Every afternoon.

The Big Take from Bloomberg News brings you inside what’s shaping the world's economies with the smartest and most informed business reporters around the world. The context you need on the stories that can move markets. Every afternoon.

Big Take

We’re taking The Big Take to Asia. Each week, Bloomberg’s Oanh Ha tells a story from the home of the world's most dynamic economies - and the markets, tycoons and businesses that drive the ever-shifting region.

We’re taking The Big Take to Asia. Each week, Bloomberg’s Oanh Ha tells a story from the home of the world's most dynamic economies - and the markets, tycoons and businesses that drive the ever-shifting region.

Big Take Asia

Humans and AI Bots Blur in the World's Call Center Capital

https://api.omny.fm/orgs/e73c998e-6e60-432f-8610-ae210140c5b1/clips/8a3545c2-c021-4927-8c60-b1d90142b101/transcript

Since 2023, more than 165 lawsuits have been filed challenging nearly every dimension of this year's presidential election. Across 37 states, including all seven swing states, these court cases could determine who can vote, how they vote, and how those votes will be counted.

Bloomberg’s Zoe Tillman is tracking these cases as Election Day nears, and joins host Saleha Mohsin to discuss the role courts will play in the outcome of the presidential race — and what this all means for public trust in the voting process.

Read more: More Than 165 Lawsuits Are Already Shaping the 2024 US Presidential Election

Since 2023, more than 165 lawsuits have been filed challenging nearly every dimension of this year's presidential election. Across 37 states, including all seven swing states, these court cases could determine who can vote, how they vote, and how those votes will be counted.
Bloomberg’s Zoe Tillman is tracking these cases as Election Day nears, and joins host Saleha Mohsin to discuss the role courts will play in the outcome of the presidential race — and what this all means for public trust in the voting process.
Read more: <a href="https://www.bloomberg.com/graphics/2024-election-court-lawsuits-influence-voting/?srnd=undefined">More Than 165 Lawsuits Are Already Shaping the 2024 US Presidential Election</a>

How Courts Are Already Shaping the 2024 US Election

https://api.omny.fm/orgs/e73c998e-6e60-432f-8610-ae210140c5b1/clips/e996cca8-3031-440d-801b-b20c0126dd75/transcript

With the US presidential election less than a month away, and the economy top of mind for many voters, former President Donald Trump sat down for an interview with Bloomberg Editor-in-Chief John Micklethwait at the Economic Club of Chicago on Tuesday.

On today’s Big Take podcast, host David Gura highlights the key takeaways from the interview. From Trump’s defense of tariffs, to his plans for the Federal Reserve and immigration, the interview offers a view of what a second Trump term could mean for the global economy.

Read more: Trump Says Growth to Outpace Feared Debt, Inflation From Agenda

With the US presidential election less than a month away, and the economy top of mind for many voters, former President Donald Trump sat down for an interview with Bloomberg Editor-in-Chief John Micklethwait at the Economic Club of Chicago on Tuesday.
On today’s Big Take podcast, host David Gura highlights the key takeaways from the interview. From Trump’s defense of tariffs, to his plans for the Federal Reserve and immigration, the interview offers a view of what a second Trump term could mean for the global economy. Read more: <a href="https://www.bloomberg.com/news/articles/2024-10-15/trump-defends-economic-agenda-saying-tariffs-will-fuel-growth?srnd=homepage-americas">Trump Says Growth to Outpace Feared Debt, Inflation From Agenda</a>

Bloomberg’s Trump Interview: Inside His Economic Vision for a Second Term

https://api.omny.fm/orgs/e73c998e-6e60-432f-8610-ae210140c5b1/clips/f556c75b-2ca6-4871-a020-b20b0134fe43/transcript

Vietnamese real estate tycoon Truong My Lan was convicted in April of orchestrating a $12.3 billion fraud. She was sentenced to death by lethal injection, which she is appealing. And this week, the court is expected to hand down another verdict on additional charges. 

On today’s Big Take Asia podcast, host K. Oanh Ha speaks to Bloomberg’s John Boudreau about how Lan was able to embezzle so much money for so long, how she went from riches to death row and what her multibillion fraud case means for one of the fastest growing economies in Asia.

Vietnamese real estate tycoon Truong My Lan was convicted in April of orchestrating a $12.3 billion fraud. She was sentenced to death by lethal injection, which she is appealing. And this week, the court is expected to hand down another verdict on additional charges. 
On today’s Big Take Asia podcast, host K. Oanh Ha speaks to Bloomberg’s John Boudreau about how Lan was able to embezzle so much money for so long, how she went from riches to death row and what her multibillion fraud case means for one of the fastest growing economies in Asia.

How an Infamous Vietnamese Businesswoman Engineered a $12 Billion Fraud

https://api.omny.fm/orgs/e73c998e-6e60-432f-8610-ae210140c5b1/clips/819a7e49-850b-46e1-bff6-b20a0162f736/transcript

Humans and AI Bots Blur in the World's Call Center Capital

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