Call centers in the Philippines, the world’s second-biggest outsourcing center after India, are embracing artificial intelligence - and it’s radically changing what it looks and sounds like to work there. 


On today's Big Take Asia Podcast, host Rebecca Choong Wilkins demos the Sanas AI app and talks to Bloomberg's Saritha Rai about the industry's rapid transition and what it might mean for workers around the world.


Read more: The World's Call Center Capital Is Gripped by AI Fever — and Fear

Call centers in the Philippines, the world’s second-biggest outsourcing center after India, are embracing artificial intelligence - and it’s radically changing what it looks and sounds like to work there. 
 On today's Big Take Asia Podcast, host Rebecca Choong Wilkins demos the Sanas AI app and talks to Bloomberg's Saritha Rai about the industry's rapid transition and what it might mean for workers around the world. 
Read more: <a href="https://www.bloomberg.com/news/features/2024-08-27/philippines-call-centers-navigate-ai-impact-on-jobs">The World's Call Center Capital Is Gripped by AI Fever — and Fear</a>

The Big Take from Bloomberg News brings you inside what’s shaping the world's economies with the smartest and most informed business reporters around the world. The context you need on the stories that can move markets. Every afternoon.

The Big Take from Bloomberg News brings you inside what’s shaping the world's economies with the smartest and most informed business reporters around the world. The context you need on the stories that can move markets. Every afternoon.

Big Take

Understanding Asia is essential to understanding the global economy and the world of business. This region is home to the world's fastest-growing economies and is where the only real threat to the US superpower status will rise and is rising. Asia is a story of new guards, mounting power and in many cases, of unheard-of scale.



Every week, we will bring you the most important story from the region with an in-depth look at what happened, how we got here, and why this has financial and/or business ramifications across the globe.

Understanding Asia is essential to understanding the global economy and the world of business. This region is home to the world's fastest-growing economies and is where the only real threat to the US superpower status will rise and is rising. Asia is a story of new guards, mounting power and in many cases, of unheard-of scale.
 
Every week, we will bring you the most important story from the region with an in-depth look at what happened, how we got here, and why this has financial and/or business ramifications across the globe.

Big Take Asia

Humans and AI Bots Blur in the World's Call Center Capital

https://api.omny.fm/orgs/e73c998e-6e60-432f-8610-ae210140c5b1/clips/8a3545c2-c021-4927-8c60-b1d90142b101/transcript

The World Health Organization declared the last mpox global emergency over in May 2023. And just over a year later, here we are again.

Since the start of 2024, a deadlier, more transmissible strain of the virus has killed about 575 people in the Democratic Republic of Congo and infected 30 times more. New cases have recently appeared in Europe and Asia. In August, the WHO declared a new mpox global health emergency. 

Bloomberg’s Ashleigh Furlong joins host Sarah Holder to explain why the latest outbreak could have been avoided — and what it will cost to beat it.

The World Health Organization declared the last mpox global emergency over in May 2023. And just over a year later, here we are again.
Since the start of 2024, a deadlier, more transmissible strain of the virus has killed about 575 people in the Democratic Republic of Congo and infected 30 times more. New cases have recently appeared in Europe and Asia. In August, the WHO declared a new mpox global health emergency. 
Bloomberg’s Ashleigh Furlong joins host Sarah Holder to explain why the latest outbreak could have been avoided — and what it will cost to beat it.

The Latest Mpox Emergency Was Entirely Avoidable

https://api.omny.fm/orgs/e73c998e-6e60-432f-8610-ae210140c5b1/clips/9a2aea0f-5d82-4cb9-a48a-b1da0155c68b/transcript

The time has finally come for a rate cut. That was the takeaway of Fed Chair Jerome Powell's remarks in Jackson Hole on Friday when he let the world know to expect a cut at the next ​​Fed meeting in September.

Bloomberg’s Mike McKee joins host Sarah Holder from Jackson Hole to discuss what that cut could look like — and what it would mean for the economy, the US election and the American consumer.Read more: Powell’s Pivot Leaves Traders Debating Size, Path of Rate Cuts

Listen more: The Federal Reserve's Tricky Economic and Political Terrain

The time has finally come for a rate cut. That was the takeaway of Fed Chair Jerome Powell's remarks in Jackson Hole on Friday when he let the world know to expect a cut at the next ​​Fed meeting in September. Bloomberg’s Mike McKee joins host Sarah Holder from Jackson Hole to discuss what that cut could look like — and what it would mean for the economy, the US election and the American consumer.Read more: <a href="https://www.bloomberg.com/news/articles/2024-08-25/powell-s-pivot-leaves-traders-debating-size-path-of-rate-cuts">Powell’s Pivot Leaves Traders Debating Size, Path of Rate Cuts </a>Listen more: <a href="https://podcasts.apple.com/us/podcast/the-federal-reserves-tricky-economic-and/id1724754756?i=1000649226728">The Federal Reserve's Tricky Economic and Political Terrain</a>

Powell Says Rates Are Coming Down: How Low Will They Go?

https://api.omny.fm/orgs/e73c998e-6e60-432f-8610-ae210140c5b1/clips/df6cd521-8b7f-4211-9dfc-b1d801717ca4/transcript

For decades, the Democratic Party has counted on support from Black voters. But former President Donald Trump has tried to leverage voter dissatisfaction with Democrats to bite into the party’s edge with that key demographic. And for a while, it seemed to be working – until the first Black woman to lead a major presidential ticket shook up the race.

On today’s Big Take DC podcast, host Saleha Mohsin hears from voters and speaks to Bloomberg reporters Akayla Gardner and Hadriana Lowenkron about how Vice President Kamala Harris’ campaign has flipped the script for Trump, and for Democrats attempting to reverse President Joe Biden’s losses with Black Americans who were key to his win in 2020.

For decades, the Democratic Party has counted on support from Black voters. But former President Donald Trump has tried to leverage voter dissatisfaction with Democrats to bite into the party’s edge with that key demographic. And for a while, it seemed to be working – until the first Black woman to lead a major presidential ticket shook up the race.
On today’s Big Take DC podcast, host Saleha Mohsin hears from voters and speaks to Bloomberg reporters Akayla Gardner and Hadriana Lowenkron about how Vice President Kamala Harris’ campaign has flipped the script for Trump, and for Democrats attempting to reverse President Joe Biden’s losses with Black Americans who were key to his win in 2020.

Harris and Trump Make Their Case to Black Voters

https://api.omny.fm/orgs/e73c998e-6e60-432f-8610-ae210140c5b1/clips/11d9a66e-841d-41c4-b2e1-b1d6000204fa/transcript

Humans and AI Bots Blur in the World's Call Center Capital

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