Call centers in the Philippines, the world’s second-biggest outsourcing center after India, are embracing artificial intelligence - and it’s radically changing what it looks and sounds like to work there. 


On today's Big Take Asia Podcast, host Rebecca Choong Wilkins demos the Sanas AI app and talks to Bloomberg's Saritha Rai about the industry's rapid transition and what it might mean for workers around the world.


Read more: The World's Call Center Capital Is Gripped by AI Fever — and Fear

Call centers in the Philippines, the world’s second-biggest outsourcing center after India, are embracing artificial intelligence - and it’s radically changing what it looks and sounds like to work there. 
 On today's Big Take Asia Podcast, host Rebecca Choong Wilkins demos the Sanas AI app and talks to Bloomberg's Saritha Rai about the industry's rapid transition and what it might mean for workers around the world. 
Read more: <a href="https://www.bloomberg.com/news/features/2024-08-27/philippines-call-centers-navigate-ai-impact-on-jobs">The World's Call Center Capital Is Gripped by AI Fever — and Fear</a>

The Big Take from Bloomberg News brings you inside what’s shaping the world's economies with the smartest and most informed business reporters around the world. The context you need on the stories that can move markets. Every afternoon.

The Big Take from Bloomberg News brings you inside what’s shaping the world's economies with the smartest and most informed business reporters around the world. The context you need on the stories that can move markets. Every afternoon.

Big Take

We’re taking The Big Take to Asia. Each week, Bloomberg’s Oanh Ha tells a story from the home of the world's most dynamic economies - and the markets, tycoons and businesses that drive the ever-shifting region.

We’re taking The Big Take to Asia. Each week, Bloomberg’s Oanh Ha tells a story from the home of the world's most dynamic economies - and the markets, tycoons and businesses that drive the ever-shifting region.

Big Take Asia

Humans and AI Bots Blur in the World's Call Center Capital

https://api.omny.fm/orgs/e73c998e-6e60-432f-8610-ae210140c5b1/clips/8a3545c2-c021-4927-8c60-b1d90142b101/transcript

A new series from the Big Take podcast investigates the booming market for human eggs. It’s a global and opaque market where demand is so great, that even where regulations are in place, there are powerful incentives to evade them.

In this episode, host Sarah Holder and Bloomberg’s Vernon Silver focus on one fertility clinic in Greece that police say stole the eggs of as many as 75 women. It’s a story that shows how the actions of one clinic can have ripple effects around the world and reveals the unique ways that the fertility industry runs not only on capital, but on trust. 

Read more from Bloomberg Businessweek: The Egg

 

A new series from the Big Take podcast investigates the booming market for human eggs. It&rsquo;s a global and opaque market where demand is so great, that even where regulations are in place, there are powerful incentives to evade them.
In this episode, host Sarah Holder and Bloomberg&rsquo;s Vernon Silver focus on one fertility clinic in Greece that police say stole the eggs of as many as 75 women. It&rsquo;s a story that shows how the actions of one clinic can have ripple effects around the world and reveals the unique ways that the fertility industry runs not only on capital, but on trust.&nbsp;
Read more from Bloomberg Businessweek: <a href="https://www.bloomberg.com/graphics/2024-fertility-egg-trade/?srnd=undefined">The Egg</a>
&nbsp;

The Human Egg Trade: Episode 2 - The Theft

https://api.omny.fm/orgs/e73c998e-6e60-432f-8610-ae210140c5b1/clips/2a41fbc5-3b76-497d-b63f-b24c016953fa/transcript

In his final month as the United States’ chief diplomat, Secretary of State Antony Blinken is racing around the globe, responding to conflicts in the Middle East and the latest developments in the war in Ukraine. 

During a stop in New York, he sat down with host David Gura to talk about how he is preparing to hand over the country’s sprawling foreign policy portfolio to the incoming Trump administration.


Read more: Syria: Blinken Says US Weighs Sending Officials for Talks - Bloomberg

 

In his final month as the United States&rsquo; chief diplomat, Secretary of State Antony Blinken is racing around the globe, responding to conflicts in the Middle East and the latest developments in the war in Ukraine.&nbsp; During a stop in New York, he sat down with host David Gura to talk about how he is preparing to hand over the country&rsquo;s sprawling foreign policy portfolio to the incoming Trump administration.
 Read more: <a href="https://www.bloomberg.com/news/articles/2024-12-19/blinken-says-us-weighs-sending-officials-into-syria-for-talks">Syria: Blinken Says US Weighs Sending Officials for Talks - Bloomberg</a>
&nbsp;

Antony Blinken: The Exit Interview

https://api.omny.fm/orgs/e73c998e-6e60-432f-8610-ae210140c5b1/clips/38aab431-c42b-4759-9278-b24b0162ada1/transcript

Tens of thousands of migrants in Mexico are currently in limbo after new policies put in place there and in the US changed the process for how people seek asylum. Now, with President-elect Trump promising an immigration crackdown as soon as he takes office, some asylum-seekers are anxious to make it into the US before Inauguration Day.

On today’s Big Take podcast, Bloomberg reporter Alex Vasquez joins host Sarah Holder to explain the complex intersection of these policies and to share the story of one family navigating that system. 

Read more: Stranded in Mexico: Trump’s Looming Crackdown Scares Migrants

Tens of thousands of migrants in Mexico are currently in limbo after new policies put in place there and in the US changed the process for how people seek asylum. Now, with President-elect Trump promising an immigration crackdown as soon as he takes office, some asylum-seekers are anxious to make it into the US before Inauguration Day.
On today&rsquo;s Big Take podcast, Bloomberg reporter Alex Vasquez joins host Sarah Holder to explain the complex intersection of these policies and to share the story of one family navigating that system.&nbsp;
Read more: <a href="https://www.bloomberg.com/news/features/2024-12-18/trump-s-looming-crackdown-leaves-migrants-stranded-in-mexico?srnd=undefined">Stranded in Mexico: Trump&rsquo;s Looming Crackdown Scares Migrants</a>

The Race for Asylum Before Trump Takes Office

https://api.omny.fm/orgs/e73c998e-6e60-432f-8610-ae210140c5b1/clips/a7afe45f-c163-49bb-8b91-b24a01734e67/transcript

Humans and AI Bots Blur in the World's Call Center Capital

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