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How Uber and Lyft Used ‘Lockouts’ to Deny NYC Drivers Millions

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Uber and Lyft promised to give drivers independence and the flexibility to work whenever they wanted. But this summer in New York City, these ride share companies started restricting when their drivers could go online. A new Bloomberg investigation found that driver lockouts were designed to save the companies millions in minimum wage payments — and ultimately cost drivers in the process.

On today’s Big Take podcast, Bloomberg tech reporter Natalie Lung joins host Sarah Holder to talk about the strategy behind the lockouts, and how she and her team crowd-sourced stories from hundreds of drivers to understand the impact. 

Read more: How Uber and Lyft Used a Loophole to Deny NYC Drivers Millions in Pay

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