This week on the ABR Podcast we look at Qantas with business writer and historian Stuart Kells. In his review of Alan Joyce and Qantas: The trials and transformation of an Australian icon by Peter Harbison, Kells notes that the company’s declining reputation extends beyond the area of substandard customer service. Stuart Kells is Adjunct Professor at La Trobe Business School and has twice won the Ashurst Business Literature Prize. Listen to ‘Fasten your seatbelts: Turbulent times at Alan Joyce’s Qantas’, published in the January-February issue of ABR.