In the final episode of Now Boarding, KSHB 41's Taylor Hemness talks with Susie McKenzie, a 35-year flight attendant with American Airlines.

Back in 2017, she voted against building the new terminal at KCI, because she was concerned that it would mean losing the convenience that she valued so much at the old terminals.

Today, she's a big fan of the terminal. During this conversation, Taylor talks with her about passenger conduct, what a terminal really means to a flight attendant, and the state of airline travel today.

In the final episode of Now Boarding, KSHB 41's Taylor Hemness talks with Susie McKenzie, a 35-year flight attendant with American Airlines.
Back in 2017, she voted against building the new terminal at KCI, because she was concerned that it would mean losing the convenience that she valued so much at the old terminals.
Today, she's a big fan of the terminal. During this conversation, Taylor talks with her about passenger conduct, what a terminal really means to a flight attendant, and the state of airline travel today.

The 41 Files Podcast takes a deeper look every week at the stories and trends in Kansas City, hosted by the staff of KSHB 41 News.

The 41 Files Podcast takes a deeper look every week at the stories and trends in Kansas City, hosted by the staff of KSHB 41 News.

The 41 Files

The 41 Files Podcast takes a deeper look every week at the stories and trends in Kansas City, hosted by the staff of 41 Action News.

The 41 Files Podcast takes a deeper look every week at the stories and trends in Kansas City, hosted by the staff of 41 Action News.

Advertisement