Artificial Intelligence chatbots, like OpenAI's ChatGPT, are gaining significant attention for their innovative abilities in content generation and customer service. Recently, Microsoft announced its integration of the AI chatbot into their search engine, further promoting the importance of this technology. 



Chatbots are gaining traction in Asia Pacific, especially on ecommerce platforms. Predicted to grow at a CAGR of 26.5% between 2021-2027, chatbots' evolution in natural language processing will enhance their ability to answer intricate enquiries and provide comprehensive customer service. 



We hear from Simon Ma, Director & Regional Manager, ASEAN at Freshworks, who’ll be discussing how real-time chatbots can convert more customers, the benefits they bring, the transformative role of ChatGPT in enhancing customer experience, and common chatbot myths.

Artificial Intelligence chatbots, like OpenAI's ChatGPT, are gaining significant attention for their innovative abilities in content generation and customer service. Recently, Microsoft announced its integration of the AI chatbot into their search engine, further promoting the importance of this technology. Chatbots are gaining traction in Asia Pacific, especially on ecommerce platforms. Predicted to grow at a CAGR of 26.5% between 2021-2027, chatbots' evolution in natural language processing will enhance their ability to answer intricate enquiries and provide comprehensive customer service. We hear from Simon Ma, Director &amp; Regional Manager, ASEAN at Freshworks, who’ll be discussing how real-time chatbots can convert more customers, the benefits they bring, the transformative role of ChatGPT in enhancing customer experience, and common chatbot myths.

Where would your business be in 10 years time? How about 5 years from now? Or even tomorrow? Chances are, you’re already in the age of a digital business. Tech Talk is the programme that gives you access to the minds that are shaping the world of tomorrow. Hear from global and regional experts and analyst, record breaking developers, the dark-web hackers and the “crazy ones” as they give you an insight to how the world will change. Tech Talk helps you to breakdown the geeky jargons and complex codes that many often would fear. Also find out what are some the latest consumer offerings like smartphones, drones, robots, cameras, video games that are best in the market and quirky insight to a mind of a digital pop culture technology advocater, Richard Bradbury.

Where would your business be in 10 years time? How about 5 years from now? Or even tomorrow? Chances are, you’re already in the age of a digital business. Tech Talk is the programme that gives you access to the minds that are shaping the world of tomorrow. Hear from global and regional experts and analyst, record breaking developers, the dark-web hackers and the “crazy ones” as they give you an insight to how the world will change. Tech Talk helps you to breakdown the geeky jargons and complex codes that many often would fear. Also find out what are some the latest consumer offerings like smartphones, drones, robots, cameras, video games that are best in the market and quirky insight to a mind of a digital pop culture technology advocater, Richard Bradbury.

Tech Talk

How does the Internet work? To be honest we don't know either. But on Tech Talk, we deconstruct the relationship between humans and technology and understand how it shapes our business and life.

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