Artificial Intelligence based conversational interfaces have come a long way. In the past, we had to speak like robots but today, the robots are speaking like us. These changes are also rapidly transforming customer service interactions across various industries including banking and financial services, retail, ecommerce, healthcare and more. With chatbots and AI proving increasingly popular in the customer service industry in Asia, it’s a good time to have a look at how businesses can adopt them quickly and improve their business front. 

<p>Artificial Intelligence based conversational interfaces have come a long way. In the past, we had to speak like robots but today, the robots are speaking like us. These changes are also rapidly transforming customer service interactions across various industries including banking and financial services, retail, ecommerce, healthcare and more. With chatbots and AI proving increasingly popular in the customer service industry in Asia, it&rsquo;s a good time to have a look at how businesses can adopt them quickly and improve their business front.&nbsp;</p>

Where would your business be in 10 years time? How about 5 years from now? Or even tomorrow? Chances are, you’re already in the age of a digital business. Tech Talk is the programme that gives you access to the minds that are shaping the world of tomorrow. Hear from global and regional experts and analyst, record breaking developers, the dark-web hackers and the “crazy ones” as they give you an insight to how the world will change. Tech Talk helps you to breakdown the geeky jargons and complex codes that many often would fear. Also find out what are some the latest consumer offerings like smartphones, drones, robots, cameras, video games that are best in the market and quirky insight to a mind of a digital pop culture technology advocater, Richard Bradbury.

<p>Where would your business be in 10 years time? How about 5 years from now? Or even tomorrow? Chances are, you’re already in the age of a digital business. Tech Talk is the programme that gives you access to the minds that are shaping the world of tomorrow. Hear from global and regional experts and analyst, record breaking developers, the dark-web hackers and the “crazy ones” as they give you an insight to how the world will change. Tech Talk helps you to breakdown the geeky jargons and complex codes that many often would fear. Also find out what are some the latest consumer offerings like smartphones, drones, robots, cameras, video games that are best in the market and quirky insight to a mind of a digital pop culture technology advocater, Richard Bradbury.</p>

Tech Talk

How does the Internet work? To be honest we don't know either. But on Tech Talk, we deconstruct the relationship between humans and technology and understand how it shapes our business and life.

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