The Malaysian life insurance market is poised for substantial growth, as recent studies forecast gross written premiums (GWP) to reach an impressive US$15.9 billion by 2027 (about 22.3% growth from 2022 GWP of US$13.1 billion). However, along with the promising growth in premiums, there is also concern of a potential rise in fraudulent claims. Allianz statistics reveal that motor insurance claims fraud alone costs RM1 billion per year, posing a significant challenge for insurance providers. We sit down with Queenie Wong, Director for Customer Advisory at SAS Malaysia and discuss how analytics help insurance companies better understand their customers.

<p>The Malaysian life insurance market is poised for substantial growth, as recent studies forecast gross written premiums (GWP) to reach an impressive US$15.9 billion by 2027 (about 22.3% growth from 2022 GWP of US$13.1 billion). However, along with the promising growth in premiums, there is also concern of a potential rise in fraudulent claims. Allianz statistics reveal that motor insurance claims fraud alone costs RM1 billion per year, posing a significant challenge for insurance providers. We sit down with Queenie Wong, Director for Customer Advisory at SAS Malaysia and discuss how analytics help insurance companies better understand their customers.</p>

Where would your business be in 10 years time? How about 5 years from now? Or even tomorrow? Chances are, you’re already in the age of a digital business. Tech Talk is the programme that gives you access to the minds that are shaping the world of tomorrow. Hear from global and regional experts and analyst, record breaking developers, the dark-web hackers and the “crazy ones” as they give you an insight to how the world will change. Tech Talk helps you to breakdown the geeky jargons and complex codes that many often would fear. Also find out what are some the latest consumer offerings like smartphones, drones, robots, cameras, video games that are best in the market and quirky insight to a mind of a digital pop culture technology advocater, Richard Bradbury.

<p>Where would your business be in 10 years time? How about 5 years from now? Or even tomorrow? Chances are, you’re already in the age of a digital business. Tech Talk is the programme that gives you access to the minds that are shaping the world of tomorrow. Hear from global and regional experts and analyst, record breaking developers, the dark-web hackers and the “crazy ones” as they give you an insight to how the world will change. Tech Talk helps you to breakdown the geeky jargons and complex codes that many often would fear. Also find out what are some the latest consumer offerings like smartphones, drones, robots, cameras, video games that are best in the market and quirky insight to a mind of a digital pop culture technology advocater, Richard Bradbury.</p>

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