E-commerce has undergone tremendous growth over the years, influencing customer behaviour and increasing demand in the transportation sector.

To foster e-commerce growth in South Africa, small and medium-sized enterprises (SMEs) need to embrace new technologies, adapt to evolving consumer behaviours, and adopt innovative new working methods.

Understanding e-commerce trends and changes will help transporters to effectively navigate the ever-changing e-commerce landscape.

More from Justin Manson, Sales Director at Webfleet