We discover how tech innovations are banking the unbanked, where the fintech and mobile banking revolution is driving innovation in Africa's BFSI sector. Technologies like AI and chat banking are bridging the gap between rapid advancements and financial access challenges.

For example, Zenith Bank's chat banking via WhatsApp demonstrates how banks can engage customers through familiar platforms, improving customer experience and encouraging the adoption of financial services.

More from Brighton Chidoma, Senior Client Success Executive at Infobip and he joins us live on the line.